QuickSpecs

Warranty Three-year limited warranty, parts exchange Next Business day delivery
Enclosures, Hard drives, and Options for the P2000 G3 FC carry their own warranty. Refer to HP's Limited
Warranty Statement for more information.
The P2000 G3 FC has been designed with customer self repairable parts to minimize repair time and
provide greater flexibility in performing defective parts replacement. Please refer to HP's limited warranty
Statement and parts replacement instructions for further details.
http://h18006.www1.hp.com/products/storageworks/warranty.html
Products included in various kits carry their own individual warranties.
NOTE: The warranty of the hard drive options purchased with the P2000 G3 FC, SAS, and 10GbE iSCSI
products is different for SAS hard drives versus SAS MDL and SATA hard drives. SAS hard drive options have
a three year warranty and SAS MDL and SATA hard drives options have a one year warranty.
Technology Services Technology Services for increased uptime, productivity and ROI
TRUST HP storage technology experts for every level of service and support. Our integrated portfolio of
Services for storage help customers reduce costs, optimize data, streamline storage management, and
improve backup and recovery. Capitalizing on HP Storage Systems' capabilities requires a service partner
who understands your increasingly complex environment. Team with the people who know HP
infrastructure hardware and software best-the experienced professionals at HP Services.
Protect your business beyond warranty
Warranty protects against manufacturer defects, however warranty uplifts, such as HP Care Pack Services
protect the business-by reducing downtime risks and providing operational consistency for mission-
critical and standard business computing.
What HP Storage Technology Services can do for you
HP Storage Technology Services can help you design, deploy, test, integrate, support, and manage IT and
infrastructure solutions. HP storage lifecycle support services offers a full spectrum of customer care-
from technology support to complex migrations to complete managed services.
Support: Choose from three levels of care for your HP MSA Storage environment . HP Technology Services are
personalized. You decide how, when, and where you receive support for your HP MSA Array Systems. Our
approach is proactive, leveraging products, tools, and technology to avoid problems and optimize
performance. And our portfolio is simplified-with straightforward choices to reduce complexity and risk,
plus a single point of contact you can count on throughout the support lifecycle.
Optimized care -Maintain optimum levels of storage performance and availability : HP Proactive Care
24x7 with 40 HP Proactive Select service credits per year -Specifically designed for complex environments,
this end-to-end environment support solution covers servers, operating systems, hypervisors, storage,
and storage area networks (SANs). We provide rapid response to incidents, addressed 24x7x365 through
HP advanced solution center support plus proactive reports for problem prevention. Choose from an
extensive menu of HP Proactive Select event and technical services, such as onsite firmware upgrades,
health checks, assessments, and education.
Standard care -Maintain high levels of storage availability : HP Proactive Care 24x7 with 30 Proactive
Select service credits per year - Specifically designed for complex environments, this end-to-end
QuickSpecs
HP MSA P2000 G3 Modular Smart Array Systems
Service and Support, HP Care Pack, and Warranty Information
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