Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.
Introduction Introduction This document describes system requirements, important notes, new and changed information, installation and upgrade procedures, and caveats for CB21AG and PI21AG client adapter Install Wizard release 2.1 and the following software included in the Install Wizard file: • CB21AG and PI21AG client adapter driver release 2.1 • Aironet Desktop Utility (ADU) release 2.1 System Requirements You need the following in order to install Install Wizard 2.
Important Notes – The wired equivalent privacy (WEP) keys of the access points with which your client adapter will communicate, if your wireless network uses static WEP for security – The username and password for your network account – Protected access credentials (PAC) file if your wireless network uses EAP-FAST authentication with manual PAC provisioning Important Notes Customized Installation Images (Notice to IT Professionals) Caution Use caution when bundling the client adapter software into a cu
Important Notes GINA Error on Bootup If your computer ever experiences a GINA error on bootup, boot to the safe mode command prompt. Then copy the msgina.dll file in the WinNT\System32 directory (Windows 2000) or Windows\System32 directory (Windows XP) over to a file named cscogina.dll. The copy command enables you to copy a source file (msgina.dll) to a destination file (cscogina.dll) within the same directory.
New and Changed Information Windows Wireless Network Connection Icon Shows Unavailable Connection (Windows XP Only) If your computer is running Windows XP and you configured your client adapter using ADU, the Windows Wireless Network Connection icon in the Windows system tray may be marked with a red X and show an unavailable connection even though a wireless connection exists. This condition is caused by a conflict between ADU and Windows XP’s wireless network settings.
Installing or Upgrading Client Adapter Software Step 1 Make sure the client adapter is inserted in your computer. Note Step 2 If your client adapter is not inserted, the software cannot be installed. Use your computer’s web browser to access the following URL: http://www.cisco.com/public/sw-center/sw-wireless.shtml Step 3 Click Option #2: Aironet Wireless Software Display Tables.
Installing or Upgrading Client Adapter Software Figure 1 Preparing Setup Window Figure 2 Cisco Aironet Installation Program Window Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.
Installing or Upgrading Client Adapter Software Step 12 Click Next. The Setup Type window appears (see Figure 3). Figure 3 Step 13 Choose one of the following options: Note Step 14 Setup Type Window To ensure compatibility among software components, Cisco recommends that you install the client utilities and driver. • Install Client Utilities and Driver—Installs the client adapter driver and client utilities. • Install Driver Only—Installs only the client adapter driver.
Installing or Upgrading Client Adapter Software Figure 4 Step 15 Check the Install Cisco Aironet Site Survey Utility check box if you want to install a utility that helps you to determine the best placement of infrastructure devices within your wireless network. Click Next. Note Step 16 Install Cisco Aironet Site Survey Utility Window The site survey utility is a stand-alone application, separate from ADU, that runs from an executable file.
Installing or Upgrading Client Adapter Software Figure 5 Step 17 Perform one of the following: • If you chose the first option in Step 13, click Next to install the client utility files in the C:\Program Files\Cisco Aironet directory. Note • If you want to install the client utilities in a different directory, click Browse, choose a different directory, click OK, and click Next.
Installing or Upgrading Client Adapter Software Figure 6 Step 19 Click Next to add program icons to the Cisco Aironet program folder. Note Step 20 Select Program Folder Window If you want to specify a different program folder, choose a folder from the Existing Folders list or type a new folder name in the Program Folder field and click Next. If your computer is running Windows 2000, go to Step 26. If your computer is running Windows XP, the IMPORTANT: Please Read! window appears (see Figure 7).
Installing or Upgrading Client Adapter Software Figure 7 Step 21 IMPORTANT: Please Read! Window Read the information displayed and click Next. The Choose Configuration Tool window appears (see Figure 8). Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.
Installing or Upgrading Client Adapter Software Figure 8 Step 22 Choose Configuration Tool Window Choose one of the following options based on the tool you want to use to configure your client adapter: • Cisco Aironet Desktop Utility (ADU)—Enables you to configure your client adapter using ADU. • Third-Party Tool—Enables you to configure your client adapter using a third-party tool such as the Microsoft Wireless Configuration Manager in Windows XP.
Installing or Upgrading Client Adapter Software Figure 9 Enable Tray Icon Window Step 25 Check the Enable Cisco Aironet System Tray Utility (ASTU) check box if you want to be able to use ASTU even though you have chosen to configure your client adapter through a third-party tool instead of ADU and click Next. Step 26 When prompted to insert your client adapter, click OK. The Setup Status window appears (see Figure 10). Release Notes for Cisco Aironet 802.
Installing or Upgrading Client Adapter Software Figure 10 Setup Status Window The installation process begins, and you are notified as each software component is installed. Step 27 When a message appears indicating that your computer needs to be rebooted, click OK and allow your computer to restart. Step 28 If the Windows Found New Hardware Wizard appears after your computer reboots, click Next, allow the wizard to install the software for the client adapter, and click Finish.
Installing or Upgrading Client Adapter Software • Step 30 Windows XP a. Double-click My Computer, Control Panel, and Network Connections. b. Right-click Wireless Network Connection x (where x represents the number of the connection). c. Click Properties. d. In the This Connection Uses the Following Items field, click Internet Protocol (TCP/IP) and Properties. e.
Installing or Upgrading Client Adapter Software Step 9 Save the file to your computer’s hard drive. Step 10 Use Windows Explorer to find the file. Step 11 Double-click the file. The “Starting InstallShield Wizard” message appears followed by the Preparing Setup window (see Figure 11) and the Previous Installation Detected window (see Figure 12). Figure 11 Preparing Setup Window Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.
Installing or Upgrading Client Adapter Software Figure 12 Previous Installation Detected Window Step 12 Choose Update the previous installation and click Next. Step 13 When a message appears indicating that you are required to restart your computer at the end of the installation process, click Yes. Note If you click No, you are asked to confirm your decision. If you proceed, the installation process terminates. The Setup Status window appears (see Figure 13). Release Notes for Cisco Aironet 802.
Installing or Upgrading Client Adapter Software Figure 13 Setup Status Window The upgrade process begins, and you are notified as each software component is installed. Step 14 When a message appears indicating that your computer needs to be rebooted, click OK and allow your computer to restart. The client adapter’s software has been upgraded. Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.
Finding Version Numbers Finding Version Numbers Follow the instructions in this section to find the version numbers of your client adapter’s software components. Finding the Driver Version To find the driver version that is currently installed for your client adapter, open ADU, click the Diagnostics tab, and click Adapter Information. The Driver Version field on the Adapter Information window shows the current driver version.
Caveats • CSCee89506—Driver fails to install when using install disk on Windows 2000 When you create a driver installation disk (on a floppy or by storing the files in a folder) using the Install Wizard on a computer running Windows 2000, the driver may fail to install. Specifically, when you install the driver via Windows Device Manager > Driver > Properties > Driver Update Driver, Windows indicates that it has finished installing the driver software.
Troubleshooting • CSCeh66882—User is prompted for EAP-FAST PAC when it should be present The following message may appear even if you have already specified a PAC to use with EAP-FAST: “The current EAP-FAST profile does not have a PAC or the configured PAC does not match the authentication server.
Related Documentation Related Documentation For more information about Cisco Aironet CB21AG and PI21AG client adapters, refer to the following document: • Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide, OL-4211-03 http://www.cisco.com/en/US/products/hw/wireless/ps4555/products_installation_and_configuratio n_guides_list.html Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com.
Cisco Product Security Overview Ordering Documentation You can find instructions for ordering documentation at this URL: http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm You can order Cisco documentation in these ways: • Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool: http://www.cisco.com/en/US/partner/ordering/ • Nonregistered Cisco.
Obtaining Technical Assistance Reporting Security Problems in Cisco Products Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT: Tip • Emergencies — security-alert@cisco.com • Nonemergencies — psirt@cisco.
Obtaining Technical Assistance Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs.
Obtaining Additional Publications and Information Obtaining Additional Publications and Information Information about Cisco products, technologies, and network solutions is available from various online and printed sources. • Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL: http://www.cisco.com/go/marketplace/ • Cisco Press publishes a wide range of general networking, training and certification titles.
Obtaining Additional Publications and Information Release Notes for Cisco Aironet 802.11a/b/g Client Adapters (CB21AG and PI21AG) Install Wizard 2.
