Product specifications

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Description Specification
Environmental Reduction of Hazardous Substances (ROHS) 5
Noise specifications Office Product Spec: 48dBA at 30°C (refer to ISO 7779)
Telco CLEI code
Cisco Enhanced Limited Lifetime Hardware Warranty
The Cisco Catalyst 3850 Series Switches come with an E-LLW that includes NBD delivery of replacement
hardware where available and 90 days of 8x5 Cisco TAC support.
Your formal warranty statement, including the warranty applicable to Cisco software, appears in the Cisco
information packet that accompanies your Cisco product. We encourage you to review carefully the warranty
statement shipped with your specific product before use.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
For further information on warranty terms, visit
http://www.cisco.com/go/warranty. Table 14 provides information
about the E-LLW.
Table 15. E-LLW Details
Cisco E-LLW
Device covered Applies to Cisco Catalyst 3850 Series Switches.
Warranty duration As long as the original customer owns the product.
EoL policy In the event of discontinuance of product manufacture, Cisco warranty support is limited to 5 years from the
announcement of discontinuance.
Hardware replacement Cisco or its service center will use commercially reasonable efforts to ship a replacement for NBD delivery, where
available. Otherwise, a replacement will be shipped within 10 working days after receipt of the RMA request. Actual
delivery times might vary depending on customer location.
Effective date Hardware warranty commences from the date of shipment to customer (and in case of resale by a Cisco reseller, not
more than 90 days after original shipment by Cisco).
TAC support Cisco will provide during business hours, 8 hours per day, 5 days per week basic configuration, diagnosis, and
troubleshooting of device-level problems for up to a 90-day period from the date of shipment of the originally
purchased Cisco Catalyst 3850 product. This support does not include solution or network-level support beyond the
specific device under consideration.
Cisco.com access Warranty allows guest access only to Cisco.com.
Licensing for Cisco Catalyst 3850 Series Switches
The three feature sets available with all Cisco Catalyst 3850 Series Switches are:
●
LAN Base: Enterprise access layer 2 switching features
●
IP Base: Enterprise access layer 3 switching features
●
IP Services: Advanced enterprise layer 3 switching (IPv4 and IPv6) features
The LAN Base feature set offers enhanced intelligent services that include comprehensive Layer 2 features, with
up to 255 VLANs. The IP Base feature set provides entry-level enterprise services in addition to all LAN Base
features, with 1K VLANs. IP Base also includes the support for wireless controller functionality (mobility agent and
mobility controller role; additional access point license required for mobility controller role), routed access, smart
operations, FNF, and so on. The IP Services feature set provides full enterprise services that include advanced
Layer 3 features such as EIGRP, OSPF, BGP, PIM, and IPv6 routing such as OSPFv3 and EIGRPv6. All software
feature sets support advanced security and MQC-based QoS.