Cisco Aironet Access Point Hardware Installation Guide 340 Series and 350 Series Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
CONTENTS Preface vii Objectives vii Audience vii Organization vii Conventions viii Related Publications viii Obtaining Documentation ix Cisco.
Contents Installation Guidelines 2-3 Basic Guidelines 2-3 Special Considerations 2-3 Coverage Options 2-3 Minimal Overlap Coverage Option 2-4 Multiple Overlapping Networks Coverage Option Heavy Overlap Coverage Option 2-5 Site Surveys 2-5 2-4 Unpacking the Access Point 2-6 Package Contents 2-6 Connecting the Ethernet and Power Cables 2-7 Connecting Cables on 340 Series Access Points Connecting Cables on 350 Series Access Points CHAPTER 3 Basic Configuration Before You Start 3-2 3-2 Using the IP Setu
Contents Reconfiguration Steps for Boot Block Version 1.01 or Earlier 4-6 Reconfiguration Steps for Boot Block Version 1.
Contents Cisco Aironet Access Point Hardware Installation Guide vi OL-0738-02
Preface This section describes the objectives, audience, organization, and conventions of the Cisco Aironet Access Point Hardware Installation Guide. Objectives This publication explains the steps for initial setup and configuration of the access point. This publication also provides troubleshooting information and detailed specifications. Audience This publication is for the person installing and configuring a Cisco Aironet Access Point for the first time.
Preface Conventions Conventions This publication uses the following conventions to convey instructions and information: • Note Caution Warning Commands and keywords are in boldface type. Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual. Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. The warning symbol means danger.
Preface Obtaining Documentation Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com/univercd/home/home.htm You can access the Cisco website at this URL: http://www.cisco.
Preface Obtaining Technical Assistance Obtaining Technical Assistance For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance. If you do not hold a valid Cisco service contract, please contact your reseller.
Preface Obtaining Additional Publications and Information Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels. Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Preface Obtaining Additional Publications and Information Cisco Aironet Access Point Hardware Installation Guide xii OL-0738-02
C H A P T E R 1 Overview The Cisco Aironet access point is a wireless LAN transceiver that serves as the center point of a stand-alone wireless network or as the connection point between wireless and wired networks. In large installations, wireless users within radio range of an access point can roam throughout a facility while maintaining uninterrupted access to the network.
Chapter 1 Overview Key Features Key Features This section describes the key features of the access point: • Inline power • Omni-directional antennas • Ethernet and serial ports • Indicators • Industrial temperature range and UL 2043 rating for 350 series metal case access point Inline Power Cisco Aironet 350 series access points receive power through the Ethernet cable, so you do not need to run a separate power cord to the access point.
Chapter 1 Overview Key Features Ethernet and Serial Ports Ethernet Port The access point’s Ethernet port accepts an RJ-45 connector, linking the access point to your 10/100 Ethernet LAN. The 350 series access point receives power through the Ethernet cable from a switch with inline power, from a power patch panel, or from the access point’s power injector. Serial Port The access point’s serial port provides console access to the access point’s management system.
Chapter 1 Overview Key Features Indicators The three indicators on top of the access point report Ethernet activity, association status, and radio activity. The indicators are labeled in Figure 1-1 and Figure 1-2.
Chapter 1 Overview Network Configuration Examples Network Configuration Examples This section describes the access point’s role in three common wireless network configurations. The access point’s default configuration is as a root unit on a wired LAN. The other two possible roles, repeater unit and central unit in an all-wireless network, require specific changes to the default configuration.
Chapter 1 Overview Network Configuration Examples Repeater Unit That Extends Wireless Range An access point can be configured as a stand-alone repeater to extend the range of your infrastructure or to overcome an obstacle that blocks radio communication. The repeater forwards traffic between wireless users and the wired LAN by sending packets to either another repeater or to an access point connected to the wired LAN.
Chapter 1 Overview Network Configuration Examples Central Unit in an All-Wireless Network In an all-wireless network, an access point acts as a stand-alone root unit. The access point is not attached to a wired LAN; it functions as a hub linking all stations together. The access point serves as the focal point for communications, increasing the communication range of wireless users. Figure 1-5 shows an access point in an all-wireless network.
Chapter 1 Overview Access Point Specifications Access Point Specifications Table 1-1 lists specifications for the access point. Table 1-1 Access Point Specifications Category Specification Physical Size 6.30 in. (16 cm) W x 4.72 in. (12 cm) D x 1.45 in. (3.
Chapter 1 Overview Access Point Specifications Table 1-1 Category Access Point Specifications (continued) Specification Antenna Two captured 2.2 dBi gain antennas or a diversity system with two reverse-TNC connectors (antennas for this model are sold separately). Some models in the 340 series have one 2.2 dBi gain antenna. Compliance Operates license-free under FCC Part 15 and complies as a Class B computing device. Complies with DOC regulations. Complies with the following: ETS 300.
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C H A P T E R 2 Installation This chapter describes the setup of the access point and includes the following sections: • Cautions and Warnings • Installation Guidelines • Unpacking the Access Point • Connecting the Ethernet and Power Cables Cisco Aironet Access Point Hardware Installation Guide OL-0738-02 2-1
Chapter 2 Installation Cautions and Warnings Cautions and Warnings Translated versions of the following safety warnings are provided in Appendix A, “Translated Safety Warnings.” Note The FCC, with its action in ET Docket 96-8, has adopted a safety standard for human exposure to radiated frequency (RF) electromagnetic energy emitted by FCC-certified equipment. Cisco Aironet products meet the uncontrolled environmental limits found in OET-65 and ANSI C95.1, 1991.
Chapter 2 Installation Installation Guidelines Installation Guidelines This section describes things to keep in mind when installing your access point. Sections include: • Basic Guidelines • Special Considerations • Coverage Options • Site Surveys Basic Guidelines Because the access point is a radio device, it is susceptible to common causes of interference that can reduce throughput and range.
Chapter 2 Installation Installation Guidelines Minimal Overlap Coverage Option By arranging the access points so that the overlap in a coverage area is minimized, a large area can be covered with minimal cost (see Figure 2-1). The total bandwidth available to each wireless client device depends on the amount of data each mobile station needs to transfer and the number of stations located in each cell.
Chapter 2 Installation Installation Guidelines Heavy Overlap Coverage Option By arranging the access points so the overlap in coverage area is nearly maximized, a large number of mobile stations can be supported in the same wireless infrastructure (see Figure 2-3). However, devices in overlapping coverage areas on the same frequency will detect adjacent cell traffic and delay transmissions that would cause collisions. This configuration reduces the aggregate radio system throughput.
Chapter 2 Installation Unpacking the Access Point • Building materials – Radio penetration is greatly influenced by the building material used in construction. For example, drywall construction allows greater range than concrete blocks. Metal or steel construction is a barrier to radio signals. Unpacking the Access Point Follow these steps to unpack the access point: Step 1 Open the shipping container and carefully remove the contents.
Chapter 2 Installation Connecting the Ethernet and Power Cables Connecting the Ethernet and Power Cables Because of hardware differences, setup procedures differ for 340 series access points and 350 series access points.
Chapter 2 Installation Connecting the Ethernet and Power Cables Connecting Cables on 350 Series Access Points Follow these steps to connect the Ethernet cable and power supply on 350 series access points: Step 1 Plug the RJ-45 Ethernet connector into the Ethernet port on the back of the access point. Step 2 Choose a power option for the access point. The 350 series access point receives power through the Ethernet cable. Figure 2-4 shows the three power options for the access point.
Chapter 2 Installation Connecting the Ethernet and Power Cables Step 3 Connect the other end of the Ethernet cable to the device that will supply power. If you use a power injector, follow these additional steps: a. Plug the cable from the access point into the end of the power injector labeled To AP/Bridge. b. Run an Ethernet cable from the end of the power injector labeled To Network to the 10/100 Ethernet switch. c. Plug the female end of the power cord into the universal power supply. d.
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C H A P T E R 3 Basic Configuration This chapter describes initial configuration of the access point using the Internet browser-based management system. You can also reach the management system through the access point’s serial port or through Telnet. Consult Chapter 2 in the Cisco Aironet Access Point Software Configuration Guide for complete instructions on using these interfaces.
Chapter 3 Basic Configuration Before You Start Before You Start Before configuring the access point, ask your network administrator for the following information: • The service set identifier (SSID) for the access point. • A system name for the access point. The name should describe the location or principal users of the access point. • If your network does not use DHCP to assign IP addresses, you will need an IP address for the access point.
Chapter 3 Basic Configuration Using the IP Setup Utility Obtaining and Installing IPSU IPSU is available on the Cisco web site. Follow these steps to obtain and install IPSU: Step 1 Use your Internet browser to access the Cisco Software Center at the following URL: http://www.cisco.com/public/sw-center/sw-wireless.shtml Step 2 Click Option 2: Aironet Wireless Software Display Tables. Step 3 Locate the access point firmware and utilities section and click Cisco Aironet 350 Series (VXWorks).
Chapter 3 Basic Configuration Using the IP Setup Utility Step 6 Type or paste the access point’s IP address in the browser’s location or address field. (If you are using Netscape, the field is labeled Netsite or Location; if you are using Microsoft Explorer, the field is labeled Address.) Step 7 Press Enter. The access point’s home page appears.
Chapter 3 Basic Configuration Entering Basic Settings Step 8 Type or paste the access point’s IP address in the browser’s location or address field. (If you are using Netscape, the field is labeled Netsite or Location; if you are using Microsoft Internet Explorer, the field is labeled Address.) Step 9 Press Enter. The access point’s home page appears.
Chapter 3 Basic Configuration Entering Basic Settings Step 7 Enter an IP subnet mask in the Default IP Subnet Mask field to identify the subnetwork so the access point’s IP address can be recognized on the LAN. If DHCP or BOOTP is not enabled, this field is the subnet mask. If DHCP or BOOTP is enabled, this field provides the subnet mask only when no server responds to the access point’s DHCP or BOOTP request. Step 8 Enter the IP address of your default internet gateway in the Default Gateway field.
Chapter 3 Basic Configuration Entering Basic Settings Using a Terminal Emulator This section provides instructions for Microsoft’s HyperTerminal; other programs are similar. Selecting Pages and Settings When you type names and settings that appear in brackets you jump to that page or setting. HyperTerminal jumps to the page or setting as soon as it recognizes a unique name, so you need to type only the first few characters in the page or setting name.
Chapter 3 Basic Configuration Entering Basic Settings Figure 3-2 Connecting the Serial Cable for 350 Series Metal Case Access Points C IS W C I O R E A L E S S A S IE R E S 0 N 5 I 3 O T P E S N S O CE IR C T ETHERN RADIOASSOCIATION ET ACTIVITY ACTIVITY STATUS 5VDC SERIAL PO RT LEFT SERIAL PO RT ONLINE RIGHT/PRI MARY POWER ETHERN ET RS-232 9-pin serial extension cable to PC COM port Step 2 Open a terminal emulator.
Chapter 3 Basic Configuration Entering Basic Settings Step 12 Step 13 Step 14 Step 15 Press ro and then press Enter to select Role in Radio Network. The network roles include the following options: • Access Point/Root—Press a and then press Enter to select this setting. A wireless LAN transceiver that connects an Ethernet network with wireless client stations. Use this setting if the access point will be connected to the wired LAN.
Chapter 3 Basic Configuration Default Basic Settings Default Basic Settings Table 3-1 lists the default settings on the access point’s Express Setup page. Table 3-1 Default Settings on the Express Setup Page Setting Name Default Value System Name AIR-AP350_xxxxxx (the last six characters of the unit’s MAC address) Terminal Type (on Console interface only) teletype Config Server Protocol DHCP IP address 10.0.0.1 IP Subnet Mask 255.255.255.0 Default Gateway 255.255.255.
C H A P T E R 4 Troubleshooting This chapter provides troubleshooting procedures for basic problems with the access point. For the most up-to-date, detailed troubleshooting information, refer to the Cisco TAC website at http://www.cisco.com/tac. Select Wireless LAN under Top Issues.
Chapter 4 Troubleshooting Checking the Top Panel Indicators Checking the Top Panel Indicators If your access point is not communicating, check the three indicators on the top panel. You can use them to quickly assess the unit’s status. Figure 4-1 and Figure 4-2 show the indicators, and Table 4-1 lists the meanings of the indicator signals.
Chapter 4 Troubleshooting Checking Basic Settings Table 4-1 Top Panel Indicator Signals Message type Ethernet indicator Status indicator Radio indicator Meaning Association status – Steady green – At least one wireless client device is associated with the unit. – Blinking green – No client devices are associated; check the unit’s SSID and WEP settings. – Steady green Blinking green Transmitting/receiving radio packets Blinking green Steady green – Transmitting/receiving packets.
Chapter 4 Troubleshooting Resetting to the Default Configuration Resetting to the Default Configuration If you forget the password that allows you to configure the access point, you might need to completely reset the configuration. Follow the steps below to delete the current configuration and return all access point settings to the factory defaults. Steps for Firmware Versions 11.07 or Later Follow the steps in this section if your access point is running firmware version 11.07 or later.
Chapter 4 Troubleshooting Resetting to the Default Configuration Step 10 After the access point reboots and the Express Setup screen appears, reconfigure the access point by using the terminal emulator or an Internet browser. Steps for Firmware Versions 11.06 or Earlier Follow the steps in this section if your access point is running firmware version 11.06 or earlier.
Chapter 4 Troubleshooting Resetting to the Default Configuration Reconfiguration Steps for Boot Block Version 1.01 or Earlier Follow these steps to reconfigure your access point if the boot block version on your access point is version 1.01 or earlier and the firmware version on your access point is 11.06 or earlier. To find which boot block version is on your access point, follow the steps in the “Determining the Boot-Block Version” section on page 4-5.
Chapter 4 Troubleshooting Resetting to the Default Configuration Step 13 Copy the installation key back to the configuration memory bank by pressing c to select Copy file, then 2 to select Config, then the selection letter for the AP Installation Key. Step 14 If you copied a VAR installation key to DRAM in Step 11, copy it back to the configuration memory bank by pressing c to select Copy file, then 2 to select Config, then the selection letter for the file VAR Installation Key.
Chapter 4 Troubleshooting Resetting to the Default Configuration Step 9 Caution Write down the list of files for future reference. Perform the next six steps carefully to avoid accidently deleting the installation key files or the firmware files. You must carefully note the file selection letters, because they change during the following steps.
A P P E N D I X A Translated Safety Warnings This appendix provides translations of the safety warnings that appear in this publication. These translated warnings apply to other documents in which they appear in English.
Appendix A Translated Safety Warnings Explosive Device Proximity Warning Explosive Device Proximity Warning Warning Do not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use.
Appendix A Translated Safety Warnings Lightning Activity Warning Lightning Activity Warning Warning Waarschuwing Varoitus Do not work on the system or connect or disconnect cables during periods of lightning activity. Tijdens onweer dat gepaard gaat met bliksem, dient u niet aan het systeem te werken of kabels aan te sluiten of te ontkoppelen. Älä työskentele järjestelmän parissa äläkä yhdistä tai irrota kaapeleita ukkosilmalla.
Appendix A Translated Safety Warnings Circuit Breaker (15A) Warning Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. Warnung Lesen Sie die Installationsanweisungen, bevor Sie das System an die Stromquelle anschließen. Avvertenza Advarsel Aviso ¡Advertencia! Varning! Consultare le istruzioni di installazione prima di collegare il sistema all’alimentatore. Les installasjonsinstruksjonene før systemet kobles til strømkilden.
Appendix A Translated Safety Warnings Circuit Breaker (15A) Warning Warnung Avvertenza Dieses Produkt ist darauf angewiesen, daß im Gebäude ein Kurzschluß- bzw. Überstromschutz installiert ist. Stellen Sie sicher, daß eine Sicherung oder ein Unterbrecher von nicht mehr als 240 V Wechselstrom, 10 A (bzw. in den USA 120 V Wechselstrom, 15 A) an den Phasenleitern (allen stromführenden Leitern) verwendet wird.
Appendix A Translated Safety Warnings Power Injector Warning Power Injector Warning Warning The Cisco Aironet power injector is designed for use with Cisco Aironet 350 series access points and 350 series wireless bridges only. Using the power injector with other Ethernet-ready devices can damage the equipment. Waarschuwing De stroominjector van Cisco Aironet is uitsluitend ontworpen voor gebruik met toegangspunten en draadloze bruggen van de 350-serie van Ciso Aironet.
Appendix A Translated Safety Warnings Power Injector Warning ¡Advertencia! Varning! El dispositivo de alimentación Aironet de Cisco está diseñado para ser utilizado únicamente con puntos de acceso y puentes inalámbricos de la serie Aironet 350 de Cisco. Si se utiliza con otros dispositivos para Ethernet, el equipo puede dañarse. Cisco Aironets strömförsörjningsenhet är utformad för att endast användas med Cisco Aironets åtkomstpunkter ur 350-serien och trådlösa bryggor ur 350-serien.
Appendix A Translated Safety Warnings Power Injector Warning Cisco Aironet Access Point Hardware Installation Guide A-8 OL-0738-02
A P P E N D I X B Declarations of Conformity and Regulatory Information This appendix provides declarations of conformity and regulatory information for Cisco Aironet access points.
Appendix B Manufacturers Federal Communication Commission Declaration of Conformity Statement Declarations of Conformity and Regulatory Information Manufacturers Federal Communication Commission Declaration of Conformity Statement Tested To Comply With FCC Standards FOR HOME OR OFFICE USE Models: AIR-AP340, AIR-AP341, AIR-AP342, AIR-AP352 FCC Certification number: LDK102035 (AIR-AP34x), LDK102040 (AIR-AP35x) Manufacturer: Cisco Systems, Inc.
Appendix B Declarations of Conformity and Regulatory Information Department of Communications – Canada Department of Communications – Canada Canadian Compliance Statement This Class B Digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numerique de la classe B respecte les exigences du Reglement sur le material broilleur du Canada. This device complies with Class B Limits of Industry Canada.
Appendix B Declarations of Conformity and Regulatory Information European Community, Switzerland, Norway, Iceland, and Liechtenstein European Community, Switzerland, Norway, Iceland, and Liechtenstein Declaration of Conformity with Regard to the R&TTE Directive 1999/5/EC English: This equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity for RF Exposure The Declaration of Conformity related to this product can be found at the following URL: http://www.ciscofax.com For the 340 series, the following standards were applied: • Radio: ETS 300.328 • EMC: ETS 300.826 • Safety: EN 60950 49325 The following CE mark is affixed to the 340 series equipment: For the 350 series, the following standards were applied: • Radio: EN 300.328-1, EN 300.
Appendix B Declarations of Conformity and Regulatory Information Guidelines for Operating Cisco Aironet Access Points and Bridges in Japan Guidelines for Operating Cisco Aironet Access Points and Bridges in Japan This section provides guidelines for avoiding interference when operating Cisco Aironet access points and bridges in Japan. These guidelines are provided in both Japanese and English.
Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements Declaration of Conformity Statements All the Declaration of Conformity statements related to this product can be found at the following URL: http://www.ciscofax.
Appendix B Declarations of Conformity and Regulatory Information Declaration of Conformity Statements Cisco Aironet Access Point Hardware Installation Guide B-8 OL-0738-02
INDEX conventions, document A viii coverage access point/root antenna 3-6, 3-9 minimal overlap 1-2 multiple overlapping networks antenna connector audience 2-4 1-9 vii D data rates B 1-8, 2-5 declarations of conformity basic settings checking 3-10 entering B-1 default configuration, resetting 4-3 default 3-5, 3-7 boot block version BOOTP 2-4 default gateway 3-6, 3-8 default settings 3-10 DHCP 4-5 4-4 3-2, 3-5, 3-8 documentation 3-5, 3-8 conventions viii related publicatio
Index power I 340 series indicators 1-4, 4-2 350 series options information packet inline power 2-6 adapter 1-2 2-3 injector 3-5 IPSU 2-7 2-8 inline (350 series) IP address, finding and setting 3-3 3-2 output 1-2 1-8 power injector L 2-8 2-6 connecting installation guidelines Internet browser 2-7 2-6 R LAN transceiver 1-1 R&TTE LED indicators Ethernet status radio indicator 4-2 radio traffic B-4 4-2 radio specifications 4-2 range 4-2 1-8 1-8, 3-6, 3-9 regulatory
Index status indicators 1-8, 4-2 subnet mask 3-6, 3-8 system name 3-10 T TAC 4-1 temperature range 1-8 terminal emulator 3-2, 3-7 terminal type throughput 3-10 3-6, 3-9 troubleshooting 4-1 U unpacking 2-6 V voltage range 1-8 W warnings 2-2 warnings, translated safety A-1 web site Cisco Software Center weight 3-3 1-8 WEP key 4-3 Cisco Aironet Access Point Hardware Installation Guide OL-0738-02 IN-3
Index Cisco Aironet Access Point Hardware Installation Guide IN-4 OL-0738-02