User manual

A. The Swap softkey allows you to toggle between two calls before completing the
transfer or creating a conference. This allows you to consult privately with the party
or parties on each call before combining the calls into a conference.
Q. Can I cancel a conference or transfer procedure after I have started it?
A.
Yes, before completing a conference or transfer, you can press Releaseor Cancel to
cancel it.
Q. How can I combine two calls on hold into a single conference call?
A. Make sure that one of the calls is active (not on hold). If both calls are on hold,
resume one call, and then:
1
Press Conference.
 2 Press the line button for the other (held) call.
The conference begins. The conference is established on the line that had the active
call.
Q. Should I mount my Cisco Unified Video Camera on my phone or on my computer
monitor?
A. For casual video calling, a camera mounted directly on the phone is
recommended. If you plan to turn to face your computer monitor often (for example, if
you are presenting slides), a camera mounted on monitor might be preferable.
Experiment with both and see what works best for you.
If you prefer to mount your camera on your computer monitor, ask your system
administrator for a camera mounting clip and USB extension cable.
Q. How can I keep my Cisco Unified Video Camera secure to prevent theft?
A. If you are concerned about theft, you can place the camera in a locked drawer
when not in use. If you plan to remove the camera regularly for this reason, consider
attaching the camera to a USB extension cable (available from your system
administrator) rather than mounting the camera directly on the phone.
Frequently Asked Questions
Connecting and disconnecting the camera is easy and neither resets the phone nor
disrupts the audio portion of an active call. However, you may find connecting and
disconnecting the camera easier if a USB cable is used rather than directly removing
and reattaching the camera to the phone.
Note that the Cisco wall mount kit contains a security mechanism which locks the
camera to the phone.
Q. Not all calls present video on my phone. Why not?
A. To see an image of the other party on your phone screen, the other party’s phone
must support video and the other party must have a camera installed and enabled on
the phone. During conference calls, the conference system used during the call must
support video conferencing.
Q. What does the Preview softkey do?
A. If you have a Cisco Unified Video Camera installed on your phone, you can press
Preview to see the view from your camera when you are not in a video call. Try
using Preview before making video calls to help set up and position your camera
effectively.
Q. What happens to video when I put a call on hold?