User manual
Line Status in Call History
Calls for the same caller ID and phone number are grouped together only when they
occur in chronological order and do not have calls associated. For each group, the
time of the latest call and the number of calls (such as “(3)”) are displayed:
Incoming (Received) and outgoing (Placed) calls are grouped together.
Missed calls are grouped together in a separate group.
For each individual call record or call group, the phone number is listed in blue and is
contact sensitive for touch dialing.
Hunt group and multiparty calls show an icon to the right of the caller ID that
differentiates the call from a normal call, and these calls are not grouped even when
they are next to each other in the list.
A plus (+) symbol on entries in call history, redial, or call directory indicates that your
phone is set up to list international calls. For more information, contact your system
administrator.
The received and placed calls from shared lines are logged in the Call History. To
view all the call history logs, open the Call History screen. The following table
describes the call state, icon, and tag for shared lines.
Call state Call icon Tag
Locally placed calls
Placed
Locally received calls
Received
Remotely placed calls
Remote Placed
Remotely received calls
Remote Received
Missed calls
Missed
Line Status in Call History
Your Call History list can display the status of monitored lines, if the feature is
enabled by your system administrator. Each call history item in the Call History lists
displays an icon to identify the state of the line. The following states are available:
Unknown
Idle
Busy
DND
View Call History
View Call History
Step 1 Perform one of the following actions:
Press All Calls










