User guide

Cloud Voice Service
Version 1.0 ©Wharf T&T Limited 2011
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Table of Content
1 Phone Set Features and Functions ..................................................................................... 3
1.1 Operation for IP Phone 9971 ......................................................................................... 3
1.2 Location of Control ......................................................................................................... 4
2 Preference Setup .................................................................................................................. 7
2.1 Adjust Brightness ........................................................................................................... 7
2.2 Adjust Ringtone .............................................................................................................. 7
2.2.1 Change Volume ...................................................................................................... 7
2.2.2 Change Ringtone .................................................................................................... 7
2.3 Adjust Wallpaper ............................................................................................................ 8
3 Basic Features ...................................................................................................................... 9
3.1 Placing a Call ................................................................................................................. 9
3.2 Answering a Call ............................................................................................................ 9
3.3 Ending a Call .................................................................................................................. 9
3.4 Muting a Call .................................................................................................................. 9
4 Call Management Features ................................................................................................ 10
4.1 Putting a Call on Hold .................................................................................................. 10
4.2 Using Call Waiting ........................................................................................................ 10
4.3 Transferring a Call to another Party ............................................................................. 10
4.4 Redialing the Last Number Dialed ............................................................................... 11
4.5 Forwarding Calls to another Phone .............................................................................. 11
4.5.1 Setting up Call Forwarding from your IP Phone ................................................... 11
4.5.2 Setting up Call Forwarding from your Mobile ....................................................... 11
4.5.3 Setting Up Call Forwarding from your Computer .................................................. 12
4.6 Placing a Conference Call ............................................................................................ 12
4.7 Call Pickup ................................................................................................................... 13
4.7.1 Call Pickup within your Group ............................................................................... 13
4.7.2 Directed Call Pickup (Specific Group Member) .................................................... 13
4.8 Sim-Ring Mobility ......................................................................................................... 13
4.8.1 Enable/ Disable SIM-Ring Mobility ....................................................................... 13
4.8.2 Switching Call Conversation to Mobile ................................................................. 14
4.8.3 Switching Call Conversation from Mobile back to IP Phone ................................ 14
5 VoiceMail Service ................................................................................................................ 15
5.1 Activating VoiceMail ..................................................................................................... 15
5.1.1 Activating VoiceMail on your IP Phone .................................................................. 15
5.1.2 Remote Activation of VoiceMail ............................................................................. 15
5.2 Accessing VoiceMail .................................................................................................... 15
5.3 Remote Access to VoiceMail ....................................................................................... 16
5.4 Retrieval of VoiceMail via Outlook 2000 ...................................................................... 16
5.5 Visual VoiceMail ........................................................................................................... 17
6 Using Phone Log ................................................................................................................ 18
6.1 Viewing and Dialing from the Phone Log ..................................................................... 18
6.2 Deleting Call Record from Phone Log.......................................................................... 18
7 Extension Mobility .............................................................................................................. 19
7.1 Login ............................................................................................................................. 19
7.2 Logout .......................................................................................................................... 19
8 Password Management ...................................................................................................... 20
8.1 Change The Cloud Voice Password ............................................................................ 20
8.2 Change The IP Phone PIN ........................................................................................... 20