User guide

Cloud Voice Service
Version 1.0 ©Wharf T&T Limited 2011
11
During the call conversation (not ‘On-hold’ mode), if you wish to transfer your
call conversation to another party, you can:
1. Press the Transfer button
2. Enter a 8-digit local number / a 4-digit extension number of the recipient.
3. Press the Transfer button again or the Transfer softkey.
Note: If you wish to transfer the call to an external party, please remember to add “9” before the
8-digit telephone number.
4.4 Redialing the Last Number Dialed
To redial the most recently dialed number, press the Redial soft key.If you
have not lifted up the handset, it will be in speakerphone mode and
automatically activate the speaker.
4.5 Forwarding Calls to another Phone
4.5.1 Setting up Call Forwarding from your IP Phone
1. Press the Forward All softkey. You will hear two beeps.
2. Enter the destination number to which you want to forward all of your calls,
as if you were placing a call to that number.
3. To cancel all call forwarding, press the Forward Off softkey.
Note: If you wish to forward the call to external partner, please remember to add ”9”
before the 8-digit telephone number
Tips: To forward all incoming calls to your voicemail, just simply press Forward All
and Message button.
4.5.2 Setting up Call Forwarding from your Mobile
1. Dial 2112 1113 to access Remote Call Forwarding hotline.
2. Follow the voice prompts and select the language by pressing ‘1’ for
Cantonese / ‘2’ for English.
3. Enter your Cloud Voice Number and Cloud Voice Password accordingly.
4. Enter the destination of number to which you want to forward all of your
calls (e.g. your mobile).