Technical data

8 How to get help
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How to get help
If you purchased a service contract for your Nortel Networks product from a
distributor or authorized reseller contact the technical support staff for that
distributor or reseller, for assistance.
If you purchased a Nortel Networks service program, contact Nortel Networks
Technical Support. To obtain contact information online, go to the
www.nortel.com/contactus URL, then click Technical Support.
Additional information about the Nortel Networks Technical Solutions Centers is
available from the www.nortel.com/callus URL.
An Express Routing Code (ERC) is available for many Nortel Networks products
and services. When you use an ERC, your call is routed to a technical support
person who specializes in supporting that product or service. To locate an ERC for
your product or service, go to the www.nortel.com/erc URL.