Troubleshooting guide

Important: This will not work with Cisco IOS Software Release 12.1(1)XB.
Router#show version
!−−− Used to determine your Cisco IOS version.
Cisco Internetwork Operating System Software
IOS (tm) C820 Software (C820−OSY656I−M), Version 12.1(3)XG3,
EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)
!−−− The two lines immediately preceding appear on one line on the router.
TAC:Home:SW:IOS:Specials for info
Copyright (c) 1986−2000 by cisco Systems, Inc.
Compiled Wed 20−Dec−00 16:44 by detang
Image text−base: 0x80013170, data−base: 0x80725044
<... snipped ...>
Configure the router for debug logging.2.
Router#configure terminal
Enter configuration commands, one per line. End with CNTL/Z.
Router(config)#logging console
Router(config)#logging buffer
Router(config)#service timestamp debug datetime msec
Router(config)#service timestamp log datetime msec
Router(config)#end
Router#write memory
Building configuration...
[OK]
Router#terminal monitor
Enable debugging on the router.3.
Router#debug atm events
ATM events debugging is on
Router#
2d18h:
2d18h: RX interrupt: conid = 0, rxBd = 0x80C7EF74 length=52
2d18h: Data Cell received on vpi = 8 vci = 35
!−−− Your VPI/VCI.
2d18h:
2d18h: RX interrupt: conid = 0, rxBd = 0x80C7EEC0 length=52
2d18h: Data Cell received on vpi = 8 vci = 35
2d18h:
2d18h: RX interrupt: conid = 0, rxBd = 0x80C7EECC length=52
2d18h: Data Cell received on vpi = 8 vci = 35
2d18h:
2d18h: RX interrupt: conid = 0, rxBd = 0x80C7EED8 length=52
2d18h: Data Cell received on vpi = 8 vci = 35
Make sure you have debug ATM events running on the Cisco DSL Router, and then go to a working
Internet connection and begin to ping the IP address your ISP statically assigned to you.
It does not matter whether you have configured this IP address on the Cisco DSL Router. What is
important is that your ATM interface is up/up and that you are pinging the IP address your ISP gave
you. If you don't see the expected output after the ping test, contact your ISP for support.
4.
Disable debugging on the router.
<< wait 60 seconds >>
Router#undebug all
!−−− Used to turn off the debug events.
5.
Cisco DSL Router Configuration and Troubleshooting Guide