Troubleshooting guide

Table of Contents
Cisco DSL Router Configuration and Troubleshooting Guide
Is the DSL operating−mode correct?............................................................................................109
Is the circuit tested/provisioned correctly?....................................................................................110
Layer 2 Issues......................................................................................................................................110
Do you have the correct Permanent Virtual Circuit PVC values (VPI/VCI)?..............................110
Can you ping the default gateway?...............................................................................................111
Related Information.............................................................................................................................112
Contact the Cisco Technical Assistance Center...................................................................................112
ADSL WIC..........................................................................................................................................112
Hardware Requirements and Limitations for the ADSL WIC.............................................................113
Software Requirements and Limitations of Cisco ADSL WIC...........................................................114
Related Information.............................................................................................................................114
RFC1483 Routing Online Form.........................................................................................................115
Record Information from the ISP........................................................................................................115
Record Information About Your Network...........................................................................................116
Choose Your Next Step.......................................................................................................................116
Step−by−Step Configuration of IRB with a Dynamic IP Address......................................................116
Step−by−Step Configuration...............................................................................................................116
Connect the Cisco DSL Router and Your PC...............................................................................117
Start and Set Up HyperTerminal...................................................................................................117
Clear Existing Configurations on the Cisco DSL Router..............................................................117
Configure the Cisco DSL Router..................................................................................................118
View Your Configuration..............................................................................................................120
Configuration.......................................................................................................................................120
Troubleshoot Your Configuration........................................................................................................121
IRB with a Dynamic IP Address..........................................................................................................121
Tasks to Perform..................................................................................................................................121
Configuration.......................................................................................................................................122
Troubleshoot Your Configuration........................................................................................................123
Step−by−Step Configuration of IRB with a Static IP Address............................................................124
Step−by−Step Configuration...............................................................................................................124
Connect the Cisco DSL Router and Your PC...............................................................................124
Start and Set Up HyperTerminal...................................................................................................124
Clear Existing Configurations on the Cisco DSL Router..............................................................125
Configure the Cisco DSL Router..................................................................................................125
View Your Configuration..............................................................................................................127
Configuration.......................................................................................................................................127
Troubleshoot Your Configuration........................................................................................................128
RFC1483 Bridging with IRB Implementation Options.......................................................................129
IRB with a Static IP Address...............................................................................................................129
Tasks to Perform..................................................................................................................................129
Configuration.......................................................................................................................................130
Troubleshoot Your Configuration........................................................................................................131
Cisco DSL Router Configuration and Troubleshooting Guide
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