User guide

CHAPTER
3-1
Cisco IP Phone 7960G and 7940G User Guide
OL-4637-01
3
Redirecting Calls on Your Phone
This chapter provides instructions for redirecting calls on your phone. It covers
the following topics:
• Transferring Calls, page 3-1
• Storing and Retrieving a Call Using Call Park, page 3-4
• Answering Calls that are Ringing on Another Extension Using Call Pickup,
page 3-5
• Forwarding Calls to Another Extension, page 3-6
• Sending Calls to a Voice Messaging System, page 3-8
Transferring Calls
Transfer redirects a connected call. There are multiple ways to transfer a call.
Transferring a Call to Another Extension
Follow these steps to transfer a call to another phone.
Procedure
Step 1 During a call, press the Transf softkey. This puts the call on hold.
Step 2 Dial the number or office extension to which you want to transfer the call.