User guide

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Cisco IP Phone 7960G and 7940G User Guide
OL-4637-01
Chapter 1 Introducing Your Cisco IP Phone
Using Help on Your Phone
• Directories button—Displays various directories on your phone’s LCD
screen, including missed, received, and placed calls. You can use each of
these directories to locate phone numbers and you can dial those numbers
from the directories. For more information, see the “Searching and Dialing
from the Phone Directory” section on page 2-7 and the “Viewing and Dialing
from the Phone Logs” section on page 2-8.
Using Help on Your Phone
You can push the ? button to quickly access help for specific keys and features.
Help information is displayed on your phone’s LCD screen.
Using Softkeys
Softkeys correspond to the option tabs displayed along the bottom of your LCD
screen. Softkeys change depending on the status of your phone. For example, you
can see one set of softkey options when you pick up the handset, and another set
when the phone is not in use.
Table 1-1 Getting Help
If you want to... Then...
Learn about a specific button or
softkey
Press the ? button once, then press the button or softkey to display
information about that button or key.
Learn about a specific feature Press the Directories, Settings, or Services buttons to display a list
of available features. Use the Navigation button to scroll through the
list and select a feature. Press the ? button twice quickly to display
information about the selected feature.
Learn about the ? button feature
itself
Press the ? button twice quickly (without first selecting a feature).
This brings up help about using the ? button.
View network statistics about an
active call
Press the ? button twice quickly during the call.