Specifications
Setting Up Call Handling
How to Set Up Call Handling for Incoming and Outgoing Calls
70
Cisco Unified Survivable Remote Site Telephony Version 4.0 System Administrator Guide
DETAILED STEPS
Example
The pickup command is best used with the alias command. The following partial output from the show
running-config command shows the pickup command and the alias command configured to provide
call routing for a pilot number of a hunt group.
call-manager-fallback
no huntstop
alias 1 8005550100 to 5001
alias 2 8005550100 to 5002
alias 3 8005550100 to 5003
alias 4 8005550100 to 5004
Command or Action Purpose
Step 1
call-manager-fallback
Example:
Router(config)# call-manager-fallback
Enters call-manager-fallback configuration mode.
Step 2
no huntstop
Example:
Router(config-cm-fallback)# no huntstop
Disables huntstop.
Step 3
alias
tag number-pattern
to
alternate-number
Example:
Router(config-cm-fallback)# alias 1 8005550100
to 5001
Creates a set rules for rerouting calls to sets of phones that
are unavailable during Cisco Unified CallManager
fallback.
• tag—Identifier for alias rule range. The range is from
1 to 50.
• number-pattern—Pattern to match the incoming
telephone number. This pattern may include wildcards.
• to—Connects the tag number pattern to the alternate
number.
• alternate-number—Alternate telephone number to
route incoming calls to match the number pattern. The
alternate number has to be a specific extension that
belongs to an IP phone that is actively registered on the
Cisco Unified SRST router. The alternate telephone
number can be used in multiple alias commands.
Step 4
pickup
telephone-number
Example:
Router(config-cm-fallback)# pickup 8005550100
Enables the PickUp soft key on all Cisco Unified IP
Phones, allowing an external Direct Inward Dialing (DID)
call coming into one extension to be picked up from
another extension during SRST. The telephone-number
argument is the telephone number to match an incoming
called number.
Step 5
end
Example:
Router(config-cm-fallback)# end
Returns to privileged EXEC mode.