Specifications
Setting Up Call Handling
How to Set Up Call Handling for Incoming and Outgoing Calls
64
Cisco Unified Survivable Remote Site Telephony Version 4.0 System Administrator Guide
Configuring Incoming Calls
Incoming call configuration can include the following tasks:
• Call Forwarding and Rerouting
–
Configuring Call Forwarding During a Busy Signal or No Answer, page 64 (Optional)
–
Configuring Call Rerouting, page 66 (Optional)
–
Configuring Call Pickup, page 69 (Optional)
• Phone Number Conversion and Translation
–
Configuring Global Prefixes, page 71 (Optional)
–
Enabling Digit Translation Rules, page 73 (Optional)
–
Enabling Translation Profiles, page 74 (Optional)
–
Verifying Translation Profiles, page 77 (Optional)
• Hunting and Ringing Timeout Behavior
–
Configuring Dial-Peer and Channel Hunting, page 78 (Optional)
–
Configuring Busy Timeout, page 79 (Optional)
–
Configuring the Ringing Timeout Default, page 80 (Optional)
Configuring Call Forwarding During a Busy Signal or No Answer
Incoming calls that reach a busy signal or go unanswered during Cisco Unified CallManager fallback
can be configured to be forwarded to one or more E.164 numbers.
SUMMARY STEPS
1. call-manager-fallback
2. call-forward busy directory-number
3. call-forward noan directory-number timeout seconds
4. exit