Specifications
Integrating Voice Mail with Cisco Unified SRST
How to Integrate Voice Mail with Cisco Unified SRST
158
Cisco Unified Survivable Remote Site Telephony Version 4.0 System Administrator Guide
Examples
For the following configuration, if the voice-mail number is 1101, and 3001 is a phone with a message
button, 1101*3001 would be dialed automatically when the 3001 message button is pressed. Under these
circumstances, 3001 is considered to be a calling number or inbound call number.
vm-integration
pattern direct * CGN
For the following configuration, if 3001 calls 3006 and 3006 does not answer, the SRST router will
forward 3001 to the voice-mail system (1101) and send to the voice-mail system the DTMF pattern #
3006 #2. This pattern is intended to select voice mailbox number 3006 (3006’s voice mailbox). For this
pattern to be sent, 3001 must be a forwarding number.
vm-integration
pattern ext-to-ext no-answer # FDN #2
For the following configuration, if 3006 is busy and 3001 calls 3006, the SRST router will forward 3001
to the voice-mail system (1101) and send to the voice-mail system the DTMF pattern # 3006 #2. This
pattern is intended to select voice mailbox number 3006 (3006’s voice mailbox). For this pattern to be
sent, 3001 must be a forwarding number.
vm-integration
pattern ext-to-ext busy # FDN #2
Step 5
pattern trunk-to-ext busy
tag1
{CGN | CDN |
FDN} [
tag2
{CGN | CDN | FDN}] [
tag3
{CGN |
CDN | FDN}] [
last-tag
]
Example:
Router(config-vm-int)# pattern trunk-to-ext
busy 6 FDN * CGN *
Configures the DTMF digit pattern forwarding necessary to
activate the voice-mail system once an external trunk call
reaches a busy extension and the call is forwarded to voice
mail. For argument and keyword information, see Step 2.
Step 6
pattern trunk-to-ext no-answer
tag1
{CGN |
CDN | FDN} [
tag2
{CGN | CDN | FDN}] [
tag3
{CGN | CDN | FDN}] [
last-tag
]
Example:
Router(config-vm-int)# pattern trunk-to-ext
no-answer 4 FDN * CGN *
Configures the DTMF digit pattern forwarding necessary to
activate the voice-mail system when an external trunk call
reaches an unanswered extension and the call is forwarded to
voice mail. For argument and keyword information, see
Step 2.
Command or Action Purpose