Specifications

Integrating Voice Mail with Cisco Unified SRST
How to Integrate Voice Mail with Cisco Unified SRST
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Cisco Unified Survivable Remote Site Telephony Version 4.0 System Administrator Guide
5. pattern trunk-to-ext busy tag1 {CGN | CDN | FDN} [tag2 {CGN | CDN | FDN}]
[tag3 {CGN | CDN | FDN}] [last-tag]
6. pattern trunk-to-ext no-answer tag1 {CGN | CDN | FDN} [tag2 {CGN | CDN | FDN}]
[tag3 {CGN | CDN | FDN}] [last-tag]
DETAILED STEPS
Command or Action Purpose
Step 1
vm-integration
Example:
Router(config)# vm-integration
Enters voice-mail integration mode and enables voice-mail
integration with DTMF and analog voice-mail systems.
Step 2
pattern direct tag1 {CGN | CDN | FDN} [ tag2
{CGN | CDN | FDN}] [
tag3 {CGN | CDN | FDN}]
[
last-tag ]
Example:
Router(config-vm-int)# pattern direct 2 CGN *
Configures the DTMF digit pattern forwarding necessary to
activate the voice-mail system when the user presses the
messages button on the phone.
• tag1—Alphanumeric string fewer than four DTMF digits
in length. The alphanumeric string consists of a
combination of four letters (A, B, C, and D), two
symbols (* and #), and ten digits (0 to 9). The tag
numbers match the numbers defined in the voice-mail
system’s integration file, immediately preceding either
the number of the calling party, the number of the called
party, or a forwarding number.
• tag2 and tag3—(Optional) See tag1.
• last-tag—See tag1. This tag indicates the end of the
pattern.
• CGN—Calling number (CGN) information is sent to the
voice-mail system.
• CDN—Called number (CDN) information is sent to the
voice-mail system.
• FDN—Forwarding number (FDN) information is sent to
the voice-mail system.
Step 3
pattern ext-to-ext busy tag1 {CGN | CDN |
FDN} [
tag2 {CGN | CDN | FDN}] [ tag3 {CGN |
CDN | FDN}] [
last-tag ]
Example:
Router(config-vm-int)# pattern ext-to-ext
busy 7 FDN * CGN *
Configures the DTMF digit pattern forwarding necessary to
activate the voice-mail system once an internal extension
attempts to connect to a busy extension and the call is
forwarded to voice mail. For argument and keyword
information, see Step 2.
Step 4
pattern ext-to-ext no-answer tag1 {CGN | CDN
| FDN} [
tag2 {CGN | CDN | FDN}] [ tag3 {CGN |
CDN | FDN}] [
last-tag ]
Example:
Router(config-vm-int)# pattern ext-to-ext
no-answer 5 FDN * CGN *
Configures the DTMF digit pattern forwarding necessary to
activate the voice-mail system once an internal extension
fails to connect to an extension and the call is forwarded to
voice mail. For argument and keyword information, see
Step 2.