CH A P T E R 4 Configuring Settings on the Cisco Unified IP Phone The Cisco Unified IP Phone includes many configurable network and device settings that you may need to modify before the phone is functional for your users. You can access these settings, and change many of them, through menus on the phone.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phone 7931G • Device Configuration—Provides access to submenus from which you can view a variety of non network-related settings. For more information, see the “Device Configuration Menu” section on page 4-17. • Security Configuration—Provides options for displaying and modifying security settings. For more information, see the “Security Configuration Menu” section on page 4-37.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phone 7931G Displaying a Configuration Menu To display a configuration menu, perform the following steps. Note You can control whether a phone has access to the Settings menu or to options on this menu by using the Settings Access field in the Cisco Unified Communications Manager Administration Phone Configuration window.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phone 7931G Step 3 To display a submenu, repeat Step 2. Step 4 To exit a menu, press the Exit softkey. If you accessed the menus through the Application Menu button, you can press that button again to exit the Application menu.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phone 7931G Related Topics • Displaying a Configuration Menu, page 4-3 • Editing Values, page 4-5 • Overview of Options Configurable from a Phone, page 4-6 • Network Configuration Menu, page 4-7 • Device Configuration Menu, page 4-17 Editing Values When you edit the value of an option setting, follow these guidelines: Note • Use the keys on the keypad to enter numbers and letters.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Overview of Options Configurable from a Phone • Device Configuration Menu, page 4-17 • Security Configuration Menu, page 4-37 Overview of Options Configurable from a Phone The settings that you can change on a phone fall into several categories, as shown in Table 4-1. For a detailed explanation of each setting and instructions for changing them, see the “Network Configuration Menu” section on page 4-7.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-1 Settings Configurable from a Cisco Unified IP Phone (continued) Network Configuration Menu Option Category Description VLAN settings Admin. VLAN ID allows you to change the administrative VLAN used by the phone. PC VLAN allows the phone to interoperate with third-party switches that do not support a voice VLAN. Admin. VLAN ID Allow you to set the speed and duplex of the network and access ports.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Note Table 4-2 The phone also has a Network Configuration menu that you access from the Device Configuration menu. For information about the options on that menu, see the “Network Configuration Menu” section on page 4-32. Network Configuration Menu Options Option Description To Change DHCP Server IP address of the Dynamic Host Configuration Protocol (DHCP) server from which the phone obtains its IP address.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option Description IP Address Internet Protocol (IP) address of the phone. 1. Unlock network configuration options. If you assign an IP address with this option, you must also assign a subnet mask and default router. See the Subnet Mask and Default Router options in this table. 2. Set the DHCP Enabled option to No. 3.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option Description TFTP Server 1 Primary Trivial File Transfer Protocol (TFTP) server used by the phone. If you are not using DHCP in your network and you want to change this server, you must use the TFTP Server 1 option. If you set the Alternate TFTP option to yes, you must enter a non-zero value for the TFTP Server 1 option.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option Description TFTP Server 2 Optional backup TFTP server that the phone uses if the primary TFTP server is unavailable. If neither the primary TFTP server nor the backup TFTP server is listed in the CTL file on the phone, you must unlock the CTL file before you can save changes to the TFTP Server 2 option.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option Description DNS Server 1 Primary Domain Name System (DNS) server (DNS Server 1) and optional backup DNS servers (DNS Server 2–5) used by the phone. DNS Server 2 DNS Server 3 DNS Server 4 To Change 1. Unlock network configuration options. 2. Set the DHCP Enabled option to No. 3.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option Description DHCP Enabled Indicates whether DHCP is being used by the phone. DHCP Address Released Alternate TFTP Releases the IP address assigned by DHCP. Indicates whether the phone is using an alternative TFTP server. To Change 1. Unlock network configuration options. 2.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option Description SW Port Configuration Speed and duplex of the network port (labeled 10/100 SW). Valid values: • Auto Negotiate • 10 Half—10-BaseT/half duplex • 10 Full—10-BaseT/full duplex • 100 Half—100-BaseT/half duplex • 100 Full—100-BaseT/full duplex To Change 1. Unlock network configuration options. 2.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option Description PC VLAN Allows the phone to interoperate with 3rd party switches that do not support a voice VLAN. The Admin VLAN ID option must be set before you can change this option. LLDP: PC Port LLDP-MED: SW Port Enables and disables Link Layer Discovery Protocol (LLDP) on the PC port.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option Description LLDP Power Priority Advertises the phone’s power priority to Use Cisco Unified Communications the switch, enabling the switch to Manager Administration > Device > appropriately provide power to the Phone > Phone Configuration phones.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Device Configuration Menu The Device Configuration menu provides access to submenus from which you can view a variety of settings that are specified in the configuration file for a phone. (The phone downloads the configuration file from the TFTP server.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-3 Cisco Unified Communications Manager Server States State Description Active Cisco Unified Communications Manager server from which the phone is currently receiving call-processing services Standby Cisco Unified Communications Manager server to which the phone switches if the current server becomes unavailable Blank No current connection to this Cisco Unified Communications Manager server An option m
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-4 Cisco Unified Communications Manager Server Designations (continued) Designation (Authentication icon) (Encryption icon) Description Indicates that the connection to the Cisco Unified Communications Manager is authenticated. For more information about authentication, refer to Cisco Unified Communications Manager Security Guide.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-5 HTTP Configuration Menu Options (continued) Option Description To Change Information URL URL of the help text that appears on the From Cisco Unified Communications phone. Manager Administration, choose Device > Phone > Phone Configuration. Authentication URL URL that the phone uses to validate requests made to the phone web server.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-6 Locale Configuration Menu Options Option Description To Change User Locale User locale associated with the phone user. The user locale identifies a set of detailed information to support users, including language, font, date and time formatting, and alphanumeric keyboard text information. From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-7 UI Configuration Menu Options Option Description Auto Line Select Indicates whether the phone shifts the call focus to incoming calls on all lines. When this option is disabled, the focus remains on the line that is currently in use. When this option is enabled, the phone shifts the call focus to the line with the most recent incoming call.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-7 UI Configuration Menu Options (continued) Option Description To Change From Cisco Unified Communications Auto Call Select Indicates whether the phone automatically shifts the call focus to an Manager Administration, choose Device incoming call on the same line when the > Phone > Phone Configuration. user is already on a call.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-7 UI Configuration Menu Options (continued) Option Description To Change Wideband Headset UI Control Indicates whether the user can configure From Cisco Unified Communications Manager Administration, choose Device the Wideband Headset option in the > Phone > Phone Configuration. phone user interface.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-8 Media Configuration Menu Options (continued) Option Description To Change Headset Enabled Indicates whether the Headset button is enabled on the phone. From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-8 Media Configuration Menu Options (continued) Option Description To Change Recording Tone Local Volume Indicates the loudness setting for the beep tone that is received by the party whose phone has the Recording Tone option enabled. From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-8 Media Configuration Menu Options (continued) Option Description To Change Recording Tone Duration Indicates the length of time in milliseconds that the beep tone plays. If the value that you configure here is less than one third of the interval, this value overrides the default value that is provided by the Network Locale.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-8 Option Media Configuration Menu Options (continued) Description To Change From Cisco Unified Communications Enterprise Indicates whether Cisco Unified IP Manager Administration, choose System Advertise G.722 Phones advertise the G.722 codec to > Enterprise Parameters. Cisco Unified Communications Manager. If enabled (default), and if each endpoint in the attempted call supports G.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-9 Power Save Configuration Menu Options Option Description To Change Backlight On Time From Cisco Unified Communications Time each day that the backlight on Manager Administration, choose Device automatically (except on the days specified in the Days Display Not Active > Phone > Phone Configuration. field).
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-10 Ethernet Configuration Menu Options Option Description To Change Forwarding Delay Indicates whether the internal switch begins forwarding packets between the PC port and switched port on the phone when the phone becomes active. From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Note Table 4-11 The phone also has a Security Configuration menu that you access directly from the Settings menu. For information about the security options on that menu, see the see the “Security Configuration Menu” section on page 4-37. Security Configuration Menu Options Option Description To Change PC Port Disabled Indicates whether the access port on the phone is enabled or disabled.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-11 Security Configuration Menu Options (continued) Option Description To Change Web Access Enabled Indicates whether web access is enabled (Yes) or disabled (No) for the phone. From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration. Security Mode Displays the security mode that is set for From Cisco Unified Communications the phone.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Note Table 4-13 The phone also has a Network Configuration menu that you access directly from the Settings menu. For information about the options on that menu, see the “Network Configuration Menu” section on page 4-7.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-13 Network Configuration Menu Options (continued) Option Description RTP Control Protocol Indicates whether the phone supports the From Cisco Unified Communications Real-Time Control Protocol (RTCP). Manager Administration, choose Device Settings include: > Phone > Phone Configuration. • Enabled • Disabled—default To Change If this feature is disabled, several call statistic values display as 0.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-13 Network Configuration Menu Options (continued) Option Description To Change CDP: SW Port Indicates whether CDP is supported on the switch xport (default is enabled). From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration. • Enable CDP on the switch port for VLAN assignment for the phone, power negotiation, QoS management, and 802.1x security.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-13 Network Configuration Menu Options (continued) Option Description To Change Peer Firmware Sharing The Peer Firmware Sharing feature provides these advantages in high speed campus LAN settings: From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Security Configuration Menu Table 4-13 Network Configuration Menu Options (continued) Option Description To Change Log Server Indicates the IP address and port of the remote logging machine to which the phone sends log messages. These log messages help in debugging the peer to peer image distribution feature. From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Security Configuration Menu Table 4-14 Security Menu Settings (continued) Option Description To Change MIC Indicates whether a manufacturing installed certificate (used for the security features) is installed on the phone (Yes) or is not installed on the phone (No).
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Security Configuration Menu CTL File Screen The CTL File screen includes the options described in Table 4-15. Table 4-15 CTL File Settings Option Description To Change CTL File Displays the MD5 hash of the CTL file that is installed in the phone. If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Security Configuration Menu Unlocking the CTL File To unlock the CTL file from the Security Configuration menu, follow these steps: Procedure Step 1 Press **# to unlock options on the CTL File menu. If you decide not to continue, press **# again to lock options on this menu. Step 2 Highlight the CTL option. Step 3 Press the Unlock softkey to unlock the CTL file.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Security Configuration Menu Table 4-16 Trust List Menu Settings (continued) Option Description To Change CallManager / TFPT Server IP address of a Cisco Unified Communications Manager and TFTP server used by the phone. Also displays a certificate icon if a certificate is installed for this server.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Security Configuration Menu Table 4-17 802.1X Authentication Settings Option Description Device Authentication Determines whether 802.1X authentication is enabled: • • EAP-MD5 Enabled—Phone uses 802.1X authentication to request network access. Disabled—Default setting in which the phone uses CDP to acquire VLAN and network access. To Change 1. Choose Settings > Security Configuration > 802.1X Authentication > Device Authentication.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Security Configuration Menu Table 4-18 802.1X Authentication Real-Time Status Option Description 802.1X Authentication Status Real-time progress of the 802.1X Display only—Cannot configure. authentication status, displaying one of the following states: • Disabled—802.
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Security Configuration Menu Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.
