Quick Start Guide
Place a Call on Hold During the call press Hold button Press Resume soft key to take it back off hold.
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Place Call o Hold
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Tip: Your phone will come back off HOLD (revert back to you) after one (1) minute .
Remove a call from
Hold
Park a Call
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2 The display will indicate the "parking space" that the caller is assigned to.
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Note: Park range number are:
Sites Park Ranges
Medford 1000 - 1025
Klamath 2000 - 2025
Phoenix 3000 - 3025
Gilbert Creek 4000 - 4025
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Transfer a Call
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Press the Transfer Button on lower right of phone (the call will be put on hold)
2 Dial the number you want to transfer the call to.
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Transfering to
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You get a call and it needs to go to another department at another site you can select
another site
Transfer button, the extension [remember have to dial "9" first then extension number
because it is outside of your site] & then consult with person & hit Transfer button
Or if it is not a consult transfer just hit Transfer, then "9", then number, then Transfer.
Transfer a Call
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Directly to Voice
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Mail
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Immediate Divert
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Once the call is ringing, you can either press Transfer button again immediately to transfer
the call without waiting for the call to be answered -- this is called a blind transfer. Or wait
until you've talked to the other person and then press Transfer button to complete it -- this
is called a consult or announced transfer.
Tip: If you forget the parking space number, or forget to pick the caller back up, the call will ring back to
the original phone after a timeout period of one (1) minute .
Tip: If multiple calls are on hold, use the Up/Down Arrow key to select the call and then press
Resume
ResumeResume
Resume
.
Access that caller by dialing the "parking space" number from any phone.
During a call, press the more soft key to access additional options and select the Park soft
key.
Hang up and the caller will be delivered directly to voicemail without ringing the phone.
Dial " ", the extension number, and then press the Transfer button again.
Send a calling party directly to voicemail by pressing the iDivert soft key.
Note: You can use immediate divert anytime your phone is receiving a call to send that caller to
voicemail, even if you are on another call.
During a call, press the Transfer Button.
©2007 INX, all rights reserved
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Quick Guide 1/2008