CH A P T E R 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone This chapter describes how to use the Settings menus on the Cisco Unified Wireless IP Phone 7925G to view the Security Configuration menu, Device Information menu, Model Information menu, Status menu, and the Call Statistics screen.
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing Security Information Table 8-1 Security Configuration Screen Items Item Description Web Access Indicates web access capability for the phone. • Disabled—No user options web page access • ReadOnly—Can view information • Full—Can use configuration pages You configure web access in Cisco Unified Communications Manager Administration.
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing Security Information • CTL File—Displays the MD5 hash of the certificate trust list (CTL) file that is installed in the phone, and provides access to the CTL File menu. If no CTL file is installed on the phone, this field displays Not Installed. (If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets.
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing Device Information Trust List Screen The Trust List screen displays information about all of the servers that the phone trusts. If a CTL file is installed on the phone, you can access the Trust List screen by choosing Settings > Security Configuration > Trust List. To exit the Trust List screen, press the Exit softkey.
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing Device Information Step 4 To exit the Device Information screen, press the Back softkey. Table 8-2 Device Information Categories and Items Item Description CallManager Information CallManager 1–5 Host names or IP addresses, in prioritized order, of the Cisco Unified Communications Manager servers with which the phone can register.
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing Device Information Table 8-2 Device Information Categories and Items (continued) Item Description WLAN Information Profile Name Name of the network profile that the phone is currently using. SSID Service Set ID that the phone is currently using. 802.11 Mode Wireless signal mode that the phone is currently using.
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing Model Information Table 8-2 Device Information Categories and Items (continued) Item Description Web Access Indicates web access capability for the phone. • Disabled—No user options web page access • ReadOnly—Can view information only • Full—Can use configuration pages You configure web access in Cisco Unified Communications Manager Administration.
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Table 8-3 Model Information Screen Items (continued) Item Description WLAN Regulatory Domain Identifier for the wireless regulatory domain in which this phone must operate. • 1050—North America • 3051—Europe (ETSI) • 4157—Japan • 5252—World mode including Australia/New Zealand, Asia, and Pacific USB Vendor ID Unique code that identifies the vendor as a Cisco Systems.
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu – Preserve logs – Preserve trace levels Viewing the Status Messages You can use the Settings menu and Status menu to view status messages for the Cisco Unified Wireless IP Phone 7925G. The Status Messages screen displays up to 10 of the most recent status messages that the phone has generated. You can access this screen at any time, even if the phone has not finished starting up.
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Table 8-4 Status Message, Description, and Possible Explanation and Action Status Message Description Possible Explanation and Action Bad MIC on phone The manufacturing installed certificate (MIC) that is used for security features is bad.
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Table 8-4 Status Message, Description, and Possible Explanation and Action Status Message Description LCS operation failed The locally significant certificate (LSC) For information about how to manage the LSC for that is used for the security features did your phone, refer to the “Using the Certificate not install properly.
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Viewing the Current Configuration You can use the Settings menu and Status menu to determine the name of the configuration file for the Cisco Unified Wireless IP Phone 7925G. To locate the configuration file name, follow these steps: Procedure Step 1 Choose SETTINGS > Status. Step 2 Select Status Messages.
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Table 8-5 Network Statistics Screen Items (continued) Item Description RxErr Number of errored packets received by the phone RxUcast Number of unicast packets received by the phone RxMcast Number of multicast packets received by the phone RxBcast Number of broadcast packets received by the phone FcsErr Number of packets with frame checksum (FCS) errors Tx Failed Numb
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Viewing Call Statistics You can access the Call Statistics screen on the phone to display counters, statistics, and voice quality metrics in these ways: • During call—You can view the call information by pressing the Select button twice rapidly. • After the call—You can view the call information captured during the last call by displaying the Call Statistics screen.
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Table 8-6 Call Statistics Items (continued) Item Description Sender Packets Number of RTP voice packets transmitted since voice stream was opened. Note Avg Jitter (value1/value2) This number is not necessarily identical to the number of RTP voice packets transmitted since the call began because the call might have been placed on hold.
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Table 8-6 Call Statistics Items (continued) Item Description IntConcealRatio Ratio of concealment frames to speech frames in preceding 3-second interval of active speech. If using voice activity detection (VAD), a longer interval might be required to accumulate 3 seconds of active speech. MaxConcealRatio Highest interval concealment ratio from start of the voice stream.
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Related Topics • Viewing the Status Messages, page 8-9 • Viewing Network Statistics, page 8-12 • Viewing Call Statistics, page 8-14 Cisco Unified Wireless IP Phone 7925G Administration Guide for Cisco Unified Communications Manager 7.
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Cisco Unified Wireless IP Phone 7925G Administration Guide for Cisco Unified Communications Manager 7.