Specifications
Table Of Contents
- Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified CallManager Release 4.1, 4.2, 5.0 and Later
- Contents
- Preface
- An Overview of the Cisco Unified Wireless IP Phone 7921G
- An Overview of the Voice Over IP Wireless Network
- Understanding the Wireless LAN
- Components of the VoIP Wireless Network
- Voice Over IP Wireless Network Configuration
- Site Survey Verification
- Setting Up the Cisco Unified Wireless IP Phone 7921G
- Before You Begin
- Installing the Cisco Unified Wireless IP Phone 7921G
- Powering On the Cisco Unified Wireless IP Phone 7921G
- Understanding the Phone Startup Process
- Using the Cisco Unified Wireless IP Phone 7921G Web Pages
- Using the USB Connection for Initial Phone Configuration
- Updating Phones Remotely
- Configuring Network Profiles
- Configuring USB Settings
- Configuring Trace Settings
- Using System Settings
- Configuring Settings on the Cisco Unified Wireless IP Phone 7921G
- Accessing Network and Phone Settings
- Configuring Network Profile Settings
- Changing Phone Settings
- Configuring the Security Certificate on the Phone
- Changing the USB Configuration
- Configuring Features, Templates, Services, and Users
- Configuring Cisco Unified Wireless IP Phones in Cisco Unified CallManager
- Telephony Features Available for the Phone
- Specific Configuration Options for the Cisco Unified Wireless IP Phone 7921G
- Configuring Softkey Templates
- Modifying Phone Button Templates
- Setting Up Services
- Configuring Corporate and Personal Directories
- Adding Users to Cisco Unified CallManager
- Managing the User Options Web Pages
- Creating Custom Phone Rings
- Viewing Security, Device, Model, and Status Information on the Phone
- Monitoring the Cisco Unified Wireless IP Phone Remotely
- Troubleshooting the Cisco Unified Wireless IP Phone 7921G
- Resolving Startup and Connectivity Problems
- Resolving Voice Quality and Roaming Problems
- General Troubleshooting Information
- Erasing the Local Configuration
- Providing Information to Users By Using a Website
- Supporting International Users
- Physical and Operating Environment Specifications
- Checklist for Deploying the Cisco Unified Wireless IP Phone 7921G
- Index

Chapter A Providing Information to Users By Using a Website
How the Cisco Unified Wireless IP Phone Operates
A-2
Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified CallManager Release 4.1, 4.2, 5.0
OL-10802-02
How the Cisco Unified Wireless IP Phone Operates
Users need to know that their Cisco Unified Wireless IP Phone 7921G operates
more like a cell phone than like their desktop phone. Small wireless phones with
an antenna allow users to move around a facility while staying connected to a call.
These phones, like cell phones, can approach the edge of the RF signal range and
experience static or poor voice quality. At times, the user might encounter areas
where there is no signal and lose the call entirely. The following is a list of calling
locations and situations in which wireless phones might experience audio
problems:
• Stairwells, elevators, rooms with metal equipment such as file cabinets, or
heavy machinery
• Break rooms with microwave ovens, or labs with equipment that emits RF
signals within the same ranges.
• Conference rooms or other congested areas where many people are using
wireless devices
• Parking garages and outdoor areas where access points are not located or out
of range.
Caution This product is not a medical device and may use an unlicensed frequency band
that is susceptible to interference from other devices or equipment.
The Cisco Unified Wireless IP Phone 7921G has many of the same phone features
as the IP
phone desktop models, such as Mute, access to voice messaging, and
directories. The phone has a limited number of buttons, because of its size. As a
consequence, the following are some differences in its operation:
• No line buttons—You must enter the phone number from the key pad and
press Send. You can press the Phone icon from the main screen to use other
lines on your phone.
• Only two softkeys—You must press the Options softkey to see the list of
softkey features.
• You do not hear a dial tone.