Specifications

7-13
Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified CallManager Release 4.1, 4.2, 5.0
OL-10802-02
Chapter 7 Viewing Security, Device, Model, and Status Information on the Phone
Viewing the Phone Status Menu
Step 3 To exit the screen, press the Back softkey.
Ta b l e 7-4 Status Messages
Message Description Possible Explanation and Action
Bad MIC on phone
The manufacturing installed
certificate (MIC) that is used for
security features is bad.
For information about how to manage the
MIC for your phone, refer to the “Using
the Certificate Authority Proxy Function”
chapter in Cisco
Unified CallManager
Security Guide.
CFG file not found
The name-based and default
configuration file was not found
on the TFTP Server.
The configuration file for a phone is
created when the phone is added to the
Cisco
Unified CallManager database. If
the phone has not been added to the
Cisco
Unified CallManager database, the
TFTP server generates a
CFG File Not
Found
response.
• Phone is not registered with
Cisco
Unified CallManager.
You must manually add the phone to
Cisco
Unified CallManager if you
are not allowing phones to
auto-register. See the
“Methods for
Adding Phones to Cisco
Unified CallManager” section on
page 3-3 for details.
• If you are using DHCP, verify that the
DHCP server is pointing to the
correct TFTP server.
• If you are using static IP addresses,
check configuration of the TFTP
server. See the
“Configuring IP
Network Settings” section on
page 4-21 for details on assigning a
TFTP server.