Specifications
Table Of Contents
- Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified CallManager Release 4.1, 4.2, 5.0 and Later
- Contents
- Preface
- An Overview of the Cisco Unified Wireless IP Phone 7921G
- An Overview of the Voice Over IP Wireless Network
- Understanding the Wireless LAN
- Components of the VoIP Wireless Network
- Voice Over IP Wireless Network Configuration
- Site Survey Verification
- Setting Up the Cisco Unified Wireless IP Phone 7921G
- Before You Begin
- Installing the Cisco Unified Wireless IP Phone 7921G
- Powering On the Cisco Unified Wireless IP Phone 7921G
- Understanding the Phone Startup Process
- Using the Cisco Unified Wireless IP Phone 7921G Web Pages
- Using the USB Connection for Initial Phone Configuration
- Updating Phones Remotely
- Configuring Network Profiles
- Configuring USB Settings
- Configuring Trace Settings
- Using System Settings
- Configuring Settings on the Cisco Unified Wireless IP Phone 7921G
- Accessing Network and Phone Settings
- Configuring Network Profile Settings
- Changing Phone Settings
- Configuring the Security Certificate on the Phone
- Changing the USB Configuration
- Configuring Features, Templates, Services, and Users
- Configuring Cisco Unified Wireless IP Phones in Cisco Unified CallManager
- Telephony Features Available for the Phone
- Specific Configuration Options for the Cisco Unified Wireless IP Phone 7921G
- Configuring Softkey Templates
- Modifying Phone Button Templates
- Setting Up Services
- Configuring Corporate and Personal Directories
- Adding Users to Cisco Unified CallManager
- Managing the User Options Web Pages
- Creating Custom Phone Rings
- Viewing Security, Device, Model, and Status Information on the Phone
- Monitoring the Cisco Unified Wireless IP Phone Remotely
- Troubleshooting the Cisco Unified Wireless IP Phone 7921G
- Resolving Startup and Connectivity Problems
- Resolving Voice Quality and Roaming Problems
- General Troubleshooting Information
- Erasing the Local Configuration
- Providing Information to Users By Using a Website
- Supporting International Users
- Physical and Operating Environment Specifications
- Checklist for Deploying the Cisco Unified Wireless IP Phone 7921G
- Index

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Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified CallManager Release 4.1, 4.2, 5.0
OL-10802-02
Chapter 6 Configuring Features, Templates, Services, and Users
Setting Up Services
The Cisco Unified Wireless IP Phone 7921G can have up to six lines and up to 24
connected calls. The default button template uses position 1 for lines and assigns
position 2 through 6 as speed dial. You can assign these features to button
positions:
• Service URL
• Privacy
• Speed dial
Use softkey features in the Options menu to access other phone features, such as
call park, call forward, redial, hold, resume, conferencing, and so on.
Setting Up Services
The Services menu on the Cisco Unified Wireless IP Phone 7921G gives users
access to Cisco
Unified IP Phone Services. These services comprise XML
applications that enable the display of interactive content with text and graphics
on the phone. Examples of services include Push to Talk, directories, stock
quotes, and weather reports. Some services, such as Push to Talk, can use the
configurable Applications button located on the side of the phone.
To create customized XML applications for your site, refer to the Cisco Unified
IP Phone Service Application Development Notes.
Before a user can access any service, two important tasks must be completed:
• You as the system administrator must use Cisco Unified CallManager
Administration to configure available services.
• The user must subscribe to services using the Cisco Unified IP Phone User
Options application. This web-based application provides a graphical user
interface (GUI) for limited, end-user configuration of IP Phone applications.
To set up IP Phone services, follow these steps:
Procedure
Step 1 Before you set up services, gather the URLs for the sites you want to set up and
verify that users can access those sites from your corporate IP telephony network.