Specifications
Table Of Contents
- Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified CallManager Release 4.1, 4.2, 5.0 and Later
- Contents
- Preface
- An Overview of the Cisco Unified Wireless IP Phone 7921G
- An Overview of the Voice Over IP Wireless Network
- Understanding the Wireless LAN
- Components of the VoIP Wireless Network
- Voice Over IP Wireless Network Configuration
- Site Survey Verification
- Setting Up the Cisco Unified Wireless IP Phone 7921G
- Before You Begin
- Installing the Cisco Unified Wireless IP Phone 7921G
- Powering On the Cisco Unified Wireless IP Phone 7921G
- Understanding the Phone Startup Process
- Using the Cisco Unified Wireless IP Phone 7921G Web Pages
- Using the USB Connection for Initial Phone Configuration
- Updating Phones Remotely
- Configuring Network Profiles
- Configuring USB Settings
- Configuring Trace Settings
- Using System Settings
- Configuring Settings on the Cisco Unified Wireless IP Phone 7921G
- Accessing Network and Phone Settings
- Configuring Network Profile Settings
- Changing Phone Settings
- Configuring the Security Certificate on the Phone
- Changing the USB Configuration
- Configuring Features, Templates, Services, and Users
- Configuring Cisco Unified Wireless IP Phones in Cisco Unified CallManager
- Telephony Features Available for the Phone
- Specific Configuration Options for the Cisco Unified Wireless IP Phone 7921G
- Configuring Softkey Templates
- Modifying Phone Button Templates
- Setting Up Services
- Configuring Corporate and Personal Directories
- Adding Users to Cisco Unified CallManager
- Managing the User Options Web Pages
- Creating Custom Phone Rings
- Viewing Security, Device, Model, and Status Information on the Phone
- Monitoring the Cisco Unified Wireless IP Phone Remotely
- Troubleshooting the Cisco Unified Wireless IP Phone 7921G
- Resolving Startup and Connectivity Problems
- Resolving Voice Quality and Roaming Problems
- General Troubleshooting Information
- Erasing the Local Configuration
- Providing Information to Users By Using a Website
- Supporting International Users
- Physical and Operating Environment Specifications
- Checklist for Deploying the Cisco Unified Wireless IP Phone 7921G
- Index
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Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified CallManager Release 4.1, 4.2, 5.0
OL-10802-02
Chapter 6 Configuring Features, Templates, Services, and Users
Configuring Softkey Templates
• Message
• Options
When you configure a softkey template for the Cisco Unified Wireless IP Phone
7921G, you can only configure the Cisco
Unified CallManager softkeys and their
sequence in the Options menu. The order of softkeys in the softkey template
corresponds to the phone softkey list in the Options menu. When you set up the
softkey template for users that prefer to have a particular softkey appear during a
connected call, place the desired softkey in the first position for the Connected
phone state.
Softkey Templates for the Cisco Unified Wireless IP Phone 7921G
The standard softkey template displays the Hold softkey when connected to a call.
Some users want the Transfer softkey to appear for a connected call instead of
Hold.
The administrator sets up a non-standard softkey template that places Transfer in
the first position for the Connected state. The administrator assigns this
non-standard softkey template to the 7921G devices assigned to users that want
these softkeys.
Note To ensure that users hear the voice-messaging greeting when they are transferred
to the voice message system, you must set up a softkey template with Transfer as
the first softkey for a connected call.
Changing Softkeys in a Template
Use the procedures in the online Help topic, “Adding Non-Standard Softkey
Templates” to change the softkeys and their sequence. Softkey templates now
support up to 16 softkeys when using applications. For more information about
softkey templates, see the “Softkey Templates” Chapter in the Cisco
Unified
CallManager System Guide.