Specifications
Table Of Contents
- Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified CallManager Release 4.1, 4.2, 5.0 and Later
- Contents
- Preface
- An Overview of the Cisco Unified Wireless IP Phone 7921G
- An Overview of the Voice Over IP Wireless Network
- Understanding the Wireless LAN
- Components of the VoIP Wireless Network
- Voice Over IP Wireless Network Configuration
- Site Survey Verification
- Setting Up the Cisco Unified Wireless IP Phone 7921G
- Before You Begin
- Installing the Cisco Unified Wireless IP Phone 7921G
- Powering On the Cisco Unified Wireless IP Phone 7921G
- Understanding the Phone Startup Process
- Using the Cisco Unified Wireless IP Phone 7921G Web Pages
- Using the USB Connection for Initial Phone Configuration
- Updating Phones Remotely
- Configuring Network Profiles
- Configuring USB Settings
- Configuring Trace Settings
- Using System Settings
- Configuring Settings on the Cisco Unified Wireless IP Phone 7921G
- Accessing Network and Phone Settings
- Configuring Network Profile Settings
- Changing Phone Settings
- Configuring the Security Certificate on the Phone
- Changing the USB Configuration
- Configuring Features, Templates, Services, and Users
- Configuring Cisco Unified Wireless IP Phones in Cisco Unified CallManager
- Telephony Features Available for the Phone
- Specific Configuration Options for the Cisco Unified Wireless IP Phone 7921G
- Configuring Softkey Templates
- Modifying Phone Button Templates
- Setting Up Services
- Configuring Corporate and Personal Directories
- Adding Users to Cisco Unified CallManager
- Managing the User Options Web Pages
- Creating Custom Phone Rings
- Viewing Security, Device, Model, and Status Information on the Phone
- Monitoring the Cisco Unified Wireless IP Phone Remotely
- Troubleshooting the Cisco Unified Wireless IP Phone 7921G
- Resolving Startup and Connectivity Problems
- Resolving Voice Quality and Roaming Problems
- General Troubleshooting Information
- Erasing the Local Configuration
- Providing Information to Users By Using a Website
- Supporting International Users
- Physical and Operating Environment Specifications
- Checklist for Deploying the Cisco Unified Wireless IP Phone 7921G
- Index

Chapter 6 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Phone
6-12
Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified CallManager Release 4.1, 4.2, 5.0
OL-10802-02
Quality
Reporting Tool
(QRT)
Allows users to use the QRT softkey on a phone
to submit information about problem phone
calls. QRT can be configured for either of two
user modes, depending upon the amount of user
interaction desired with QRT.
For more information refer to:
• Cisco Unified CallManager
System Guide, “Cisco Unified
IP Phones” chapter.
• Cisco Unified CallManager
Features and Services Guide,
“Quality Report Tool”
chapter.
Redial Allows users to call the most recently dialed
phone number by using a softkey option.
Requires no configuration.
Ring setting Identifies ring type used for a line when a phone
has another active call.
For more information refer to:
• Cisco Unified CallManager
4.x Administration Guide,
“Cisco Unified IP Phone
Configuration” chapter.
• Cisco Unified CallManager
5.x Administration Guide,
“Configuring Directory
Numbers” chapter.
• Cisco Unified CallManager
Features and Services Guide,
“Custom Phone Rings”
chapter.
• “Creating Custom Phone
Rings” section on page 6-25.
Table 6-1 Telephony Features for the Cisco Unified Wireless IP Phone 7921G (continued)
Feature Description Configuration Reference