Specifications
Table Of Contents
- Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified CallManager Release 4.1, 4.2, 5.0 and Later
- Contents
- Preface
- An Overview of the Cisco Unified Wireless IP Phone 7921G
- An Overview of the Voice Over IP Wireless Network
- Understanding the Wireless LAN
- Components of the VoIP Wireless Network
- Voice Over IP Wireless Network Configuration
- Site Survey Verification
- Setting Up the Cisco Unified Wireless IP Phone 7921G
- Before You Begin
- Installing the Cisco Unified Wireless IP Phone 7921G
- Powering On the Cisco Unified Wireless IP Phone 7921G
- Understanding the Phone Startup Process
- Using the Cisco Unified Wireless IP Phone 7921G Web Pages
- Using the USB Connection for Initial Phone Configuration
- Updating Phones Remotely
- Configuring Network Profiles
- Configuring USB Settings
- Configuring Trace Settings
- Using System Settings
- Configuring Settings on the Cisco Unified Wireless IP Phone 7921G
- Accessing Network and Phone Settings
- Configuring Network Profile Settings
- Changing Phone Settings
- Configuring the Security Certificate on the Phone
- Changing the USB Configuration
- Configuring Features, Templates, Services, and Users
- Configuring Cisco Unified Wireless IP Phones in Cisco Unified CallManager
- Telephony Features Available for the Phone
- Specific Configuration Options for the Cisco Unified Wireless IP Phone 7921G
- Configuring Softkey Templates
- Modifying Phone Button Templates
- Setting Up Services
- Configuring Corporate and Personal Directories
- Adding Users to Cisco Unified CallManager
- Managing the User Options Web Pages
- Creating Custom Phone Rings
- Viewing Security, Device, Model, and Status Information on the Phone
- Monitoring the Cisco Unified Wireless IP Phone Remotely
- Troubleshooting the Cisco Unified Wireless IP Phone 7921G
- Resolving Startup and Connectivity Problems
- Resolving Voice Quality and Roaming Problems
- General Troubleshooting Information
- Erasing the Local Configuration
- Providing Information to Users By Using a Website
- Supporting International Users
- Physical and Operating Environment Specifications
- Checklist for Deploying the Cisco Unified Wireless IP Phone 7921G
- Index

xiii
Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified CallManager Release 4.1, 4.2, 5.0
OL-10802-02
Contents
Delays in Voice Conversation While Roaming 9-16
Phone Loses Connection with Cisco Unified CallManager While
Roaming 9-16
Monitoring the Voice Quality of Calls 9-17
Using Voice Quality Metrics 9-18
Troubleshooting Tips 9-18
General Troubleshooting Information 9-20
Common Phone Status Messages 9-20
Troubleshooting Tips for the Cisco Unified Wireless IP Phone 7921G 9-22
Logging Information for Troubleshooting 9-24
Using a System Log Server 9-24
Using the Trace Logs on the unified IP phone 9-24
Erasing the Local Configuration 9-25
APPENDIX
A Providing Information to Users By Using a Website A-1
How the Cisco Unified Wireless IP Phone Operates A-2
How to Care for and Clean the Phone A-3
How Users Access the Help System on the Phone A-4
How Users Get Copies of Cisco Unified IP Phone Manuals A-5
How Users Configure Phone Features and Services A-6
How Users Access Voice Messages A-7
APPENDIX
B Supporting International Users B-1
Installing the Cisco Unified CallManager Locale Installer B-1
APPENDIX
C Physical and Operating Environment Specifications C-1
APPENDIX
D Checklist for Deploying the Cisco Unified Wireless IP Phone 7921G D-1
Configuring the Wireless Network D-1