CISCO 7912G Phone User Guide
Business IP Telephony The Future is Now Index CISCO 7912G Phone User Guide.............................................................................................1 Index .......................................................................................................................................1 An Overview of Your Phone ....................................................................................................2 Buttons and Hardware ..................................................
Business IP Telephony The Future is Now An Overview of Your Phone The Cisco IP Phones 7905G and 7912G support: • Voice communication over a data network • Familiar telephony features to handle calls easily • Special features to extend and customize your call-handling capabilities Buttons and Hardware 1 Phone screen 2 Displays features such as the time, date, your phone number, caller ID, call status, and softkey tabs. Cisco IP Phone series Indicates your Cisco IP Phone model number.
Business IP Telephony The Future is Now 4 Navigation button 5 Menu button 6 Hold button 7 Keypad 8 Volume button 9 Handset 10 Footstand the bottom of your phone screen. Softkey functions change depending on the status of your phone (for example, if the phone is active or idle). Enables you to scroll through text, highlight menu items, and select calls displayed on the phone screen. Also provides access to speed dial numbers.
Business IP Telephony The Future is Now Dial or NewCall to get a dial tone. Choosing and Selecting Calls Many phone features require that you select the calls you want to use with a particular feature. For example, you might have four held calls, but you only want to join two of them to a conference call. You can select just the calls you want to add to the conference call before activating the feature. If you want to….
Business IP Telephony The Future is Now Using Feature Menus The following tips can help you use feature menus. If you want to... Then... Access the feature menus Press the Menu button to display Messages, Directories, Settings, and Services feature menus. Scroll through a list or Press the Navigation button. menu Select a menu item Use the Navigation button to scroll to a menu item, then press Select.
Business IP Telephony The Future is Now Basic Call Handling This section covers basic call-handling tasks such as placing, answering, and transferring calls. Placing a Call To place a call, use one of several options to go off-hook before or after dialing a number. If you want to... Dial off-hook Dial on-hook (without dial tone) Dial on-hook (with dial tone) Redial the most recently dialed number Speed dial a number Dial from a call log Then... Lift the handset and dial the number.
Business IP Telephony The Future is Now Place a call when another call is active Receive notification when a busy or ringing extension becomes available Press the Hold button. Then dial, redial, or speed dial a number. Call the number and press CallBack while listening to the busy tone or ring sound. Hang up. When the extension becomes available, your phone will provide you with an audio and visual alert. (The call back to this number is not automatic; you must place the call.
Business IP Telephony The Future is Now Answering a Call To answer a call, pick up the handset. See the table below for more options. If you want to... Then... Switch from a connected call to Press Answer. Doing so answers the new answer a ringing call call and automatically places the first call on hold. See the “Using the Hold Button” section on page 16 for more information.
Business IP Telephony The Future is Now Using the Speaker The Cisco IP Phone 7905G and 7912G each provide a speaker for hands-free listening. You can use the speaker only to listen to a call. To talk on a call, you must pick up the handset. If you want to... Then... Listen to the other party on the Press Monitor and then hang up the speaker handset. You will be able to hear the call but you will not be able to talk on the call. Listen to the other party using the Lift the handset or press MonOff.
Business IP Telephony The Future is Now Transferring a Connected Call Transfer redirects a connected call. The target is the number to which you want to transfer the call. If you want to... Then... Transfer a call without talking to Press Trnsfer and enter the target number. When the transfer recipient you hear the call ringing, hang up. If your system administrator did not enable on-hook transfer, you must press Trnsfer again to complete the transfer. To cancel the transfer, press EndCall.
Business IP Telephony The Future is Now Making Conference Calls Conference calling allows three or more parties to participate in a call simultaneously. Your Cisco IP Phone can support several types of conference calls The following conference softkeys may be available on your phone: • Confrn—Use this softkey to establish conferences (3-16 particpants) by calling each participant individually. Standard conference calling is a default feature.
Business IP Telephony The Future is Now If you want to... Get an updated list of conference participants See who started the conference Remove any conference participant Drop the last party added to a standard conference End a conference Then... While viewing the conference list, press Update. While viewing the conference list, locate the person listed at the bottom of the list with an asterisk (*) next to his/her name. Scroll to highlight the participant’s name and press Remove.
Business IP Telephony The Future is Now Join a Meet-Me conference End a Meet-Me conference before you have dialed in. Dial the Meet-Me conference number provided by the Meet-Me conference initiator. You can join the conference only after the initiator has dialed in. Hang up or press EndCall. Forwarding Your Calls to Another Number You can use Call Forward All to redirect your incoming calls from your Cisco IP Phone to another number.
Business IP Telephony The Future is Now Customizing Phone Settings You can personalize your Cisco IP Phone by adjusting settings, as described in the tables below. • If you want to restore your previously-saved settings on the phone, choose Settings > more> Restore. • If you want to restore these settings back to those originally stored on the phone when it was manufactured, choose Settings > more > Factory. All your previously saved changes will be reset.
Business IP Telephony The Future is Now Change the ring sound Press the Menu button and select Settings > Ring Type. Use the Navigation button to scroll through the ring types and press Play to hear the selected ring type. When you find the ring you want, press Select and OK. Setting Up Speed Dial Numbers You can set up to four speed dial numbers on your Cisco IP Phone 7905G and 7912G. Set up speed dial from your User Options web pages, as described in the table below.
