Phone Guide Cisco Unified IP Phone 7906G and 7911G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
Common Phone Tasks Softkey Definitions View online help on the phone Press Help. AbbrDial Dial using a speed-dial index number Place a call Go off-hook before or after dialing a number.
GListen Talk using the handset and listen on the speaker (Group Listen) GLOff Disable Group Listen GPickUp Answer a call ringing in another group Phone Screen Icons iDivert Send or redirect a call to a voice message system Line and Call Status Join Join several calls on a single line to (SCCP only) create a conference << Delete entered characters >> Move through entered characters Speaker in use (Monitor on) Call on hold Video enabled (Cisco Unified IP Phone 7911G only with SCCP) Monitor
Contents Getting Started 1 Using this Guide 1 Finding Additional Information 1 Safety and Performance Information 2 Cisco Product Security Overview 3 Accessibility Features 3 Connecting Your Phone 5 An Overview of Your Phone 9 Understanding Buttons and Hardware 9 Understanding Lines vs. Calls 11 Understanding Line and Call Icons 11 Accessing Applications Menus 11 Accessing the Help System on Your Phone 12 Understanding Feature Availability 12 Understanding SIP vs.
Using Do Not Disturb 21 Making Conference Calls 22 Using Conference Features 22 Using Conference 23 Using Join 23 Using cBarge 24 Using Meet-Me 24 Viewing or Removing Conference Participants 25 Advanced Call Handling 26 Speed Dialing 26 Picking Up a Redirected Call on Your Phone 27 Storing and Retrieving Parked Calls 28 Logging Out of Hunt Groups 28 Using a Shared Line 29 Understanding Shared Lines 29 Using Barge to Add Yourself to a Shared-Line Call 30 Understanding Barge Features 30 Using Barge Features 3
Changing Phone Settings 40 Customizing Rings and Message Indicators 40 Customizing the Phone Screen 41 Using Call Logs and Directories 42 Using Call Logs 42 Directory Dialing 44 Using Corporate Directory on Your Phone 44 Using Personal Directory on Your Phone 45 Accessing Voice Messages 48 Using the User Options Web Pages 49 Accessing Your User Options Web Pages 49 Configuring Features and Services on the Web 50 Using Personal Directory on the Web 50 Using Your Personal Address Book on the Web 50 Configurin
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Getting Started Using this Guide This guide provides you with an overview of the features available on your phone. You can read it completely for a solid understanding of your phone’s capabilities, or refer to the table below for pointers to commonly-used sections. If you want to... Then... Explore your phone on your own Press Review safety information See Safety and Performance Information, page 2. Connect your phone See Connecting Your Phone, page 5.
You can access the Cisco website at this URL: http://www.cisco.com/ International Cisco websites can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml Safety and Performance Information Refer to these sections for information about the impact of power outages and other devices on your Cisco Unified IP Phone. Power Outage Your accessibility to emergency service through the phone is dependent on the phone being powered.
Getting Started Cisco Product Security Overview This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations.
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Connecting Your Phone Connecting Your Phone Your system administrator will likely connect your new Cisco Unified IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphics below to connect your phone.
The following graphic and table show how to connect the Cisco Unified IP Phone 7911G: 4 1 6 2 5 91638 3 1 Network port (10/100 SW) 4 DC adapter port (DC48V) 2 Access port (10/100 PC) 5 AC-to-DC power supply 3 Handset port 6 AC power cord 6 OL-14584-01
Connecting Your Phone Adjusting the Handset Rest When you connect your phone, you might want to adjust the handset rest to ensure that the receiver will not slip out of the cradle. See the table below for instructions. 2 3 77354 1 1 Set the handset aside and pull the square plastic tab from the handset rest. 2 Rotate the tab 180 degrees. 3 Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the handset to the handset rest.
Although Cisco Systems performs some internal testing of third-party headsets for use with the Cisco Unified IP Phones, Cisco does not certify or support products from headset or handset vendors. Because of the inherent environmental and hardware inconsistencies in the locations where Cisco Unified IP Phones are deployed, there is not a single “best” solution that is optimal for all environments.
An Overview of Your Phone An Overview of Your Phone Cisco Unified IP Phone 7906G and 7911G are full-feature telephones that provide voice communication over the same data network that your computer uses, allowing you to place and receive calls, put calls on hold, transfer calls, make conference calls, and so on. In addition to basic call-handling features, your Cisco Unified IP Phone 7906G and 7911G can provide specialized or advanced telephony features that extend your call-handling capabilities.
For more information, see... Item Description 1 Phone screen Displays phone menus and call activity Accessing Applications including caller ID, call duration, and call state. Menus, page 11 and Understanding Feature Availability, page 12. 2 Cisco Unified IP Phone series Indicates your Cisco Unified IP Phone model series. — 3 Softkey buttons Each activates a softkey option displayed on your phone screen. Softkey Definitions, page 3.
An Overview of Your Phone Understanding Lines vs. Calls To avoid confusion about lines and calls, refer to these descriptions: • Lines—Each line corresponds to a phone number (or extension) that others can use to call you. Your phone can support one line. • Calls—Each line can support multiple calls. By default, your phone supports up to six connected calls, but your system administrator can adjust this number according to your needs.
If you want to... Then... Select a menu item Press to highlight a menu item, then press Select. You can also press the number on the keypad that corresponds to the number for the menu item. Go back one level in a menu Press Exit. (Note that if you press Exit from the top-level of a menu, the menu will close.) Close a menu (and return to Press Exit one or more times until the menu closes, or press the Applications menu) Exit the Applications menu Press Tip . or Exit.
Basic Call Handling Basic Call Handling You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information. Placing a Call—Basic Options Here are some easy ways to place a call on your Cisco Unified IP Phone. For more information, see... If you want to... Then... Place a call Pick up the handset and dial the number. An Overview of Your Phone, page 9.
Placing a Call—Additional Options You can place calls using special features and services that might be available on your phone. See your system administrator for more information about these additional options. If you want to... Then... For more information, see... Speed dial a number Do one of the following: Speed Dialing, page 26. • Press , choose a speed-dial number, and press Dial. • Press and select Directories > Speed Dials. Select a number and press Dial. • Use the Abbreviated Dial feature.
Basic Call Handling If you want to... Then... Place a call using a billing or tracking code 1. Dial a number. For more information, see... Your system administrator. (SCCP phones only) 2. After the tone, enter a client matter code (CMC) or a forced authorization code (FAC). Place a call using your Cisco Extension Mobility profile Log in to the Cisco Extension Mobility service on a phone. Using Cisco Extension Mobility, page 34. Make a call from a cellular phone using Mobile Voice Access 1.
If you want to... Then... For more information, see... Answer a priority call (SCCP phones only) Hang up the current call and press Answer. Prioritizing Critical Calls, page 32. Answer a call on your cellular phone or other remote destination Set up Mobile Connect and answer your phone. Managing Business Calls Using a Single Phone Number, page 35. When you enable Mobile Connect: • Your desktop and remote destinations receive calls simultaneously.
Basic Call Handling Using Hold and Resume You can hold and resume calls. When you put a call on hold, the Hold icon caller ID and the Hold button becomes lit (red). appears next to the If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts back to ringing after a certain period of time. The “reverting” calls remains on hold until you resume it or until Hold Reversion times out.
Switching Between Multiple Calls You can switch between multiple calls on your phone. If you want to... Then... Switch between connected calls 1. Make sure the call that you want to switch to is highlighted. Switch from a connected call to answer a ringing call Press Answer. Any active call is placed on hold. 2. Press . Any active call is placed on hold and the selected call is resumed.
Basic Call Handling Transferring Calls Transfer redirects a connected call. The target is the number to which you want to transfer the call. If you want to... Then... Transfer a call without talking to the transfer recipient 1. From an active call, press Transfer. 2. Enter the target number. 3. Press Transfer again to complete the transfer or EndCall to cancel.
Sending a Call to a Voice Message System You can use iDivert to send an active, ringing, or on-hold call to your voice message system. Depending on the type of call and your phone configuration, you can also use iDivert to send the call to another party's voice message system. • If the call was originally sent to someone else's phone, iDivert allows you to redirect the call either to your own voice message system or to the original called party’s voice message system.
Basic Call Handling If you want to... Then... Set up Call Forward All on your line Press CFwdALL and enter a target phone number. Cancel Call Forward All on your line Press CFwdALL. Verify that Call Forward All is Look for: enabled on your line • Alternating call forwarding icons phone number. displayed next to your • The call forward target number in the status line. Set up or cancel call forwarding remotely 1. Log in to your User Options web pages.
If you want to... Then... Turn on DND Press DND. “Do Not Disturb” displays on the status line, and the ring tone is turned off. Turn off DND Press the DND softkey or: 1. Press > Device Configuration > Call Preferences > Do Not Disturb. 2. Select No, and then press Save. Customize DND settings 1. Log in to your User Options web pages. See Accessing Your User Options Web Pages, page 49. 2. From the drop-down menu, choose User Options > Device. 3.
Basic Call Handling Using Conference Conference allows you to call each participant. Conference is available on most phones. If you want to... Then... Create a conference by calling participants 1. From a connected call, press Confrn. 2. Enter the participant’s phone number. 3. Wait for the call to connect. 4. Press Confrn again to add the participant to your call. 5. Repeat to add additional participants. Add new participants to an existing conference Repeat the steps listed above.
Using cBarge You can create a conference by using cBarge to add yourself to a call on a shared line. If you want to... Then... Create a conference by Highlight the call and press cBarge to complete the action. barging a call on a shared line See Using a Shared Line, page 29 for more information. See a list of participants or remove participants See Viewing or Removing Conference Participants, page 25.
Basic Call Handling Viewing or Removing Conference Participants During a standard (ad hoc) conference, you can view a list of participants and remove participants. View a list of conference participants Press ConfList. Get an updated list of conference participants While viewing the conference list, press Update. See who initiated the conference While viewing the conference list, locate the participant listed at the bottom of the list with an asterisk (*) next to the name.
Advanced Call Handling Advanced call-handling tasks involve special features that your system administrator might configure for your phone depending on your call-handling needs and work environment. Speed Dialing Speed dialing allows you to enter an index number or select a phone screen item to place a call.
Advanced Call Handling Picking Up a Redirected Call on Your Phone Call PickUp allows you to answer a call that is ringing on a co-worker’s phone by redirecting the call to your phone. You might use Call PickUp if you share call-handling with coworkers. If you want to... Then... Answer a call that is ringing on another extension within your call pickup group 1. Do one of the following: – If the PickUp softkey is available, press it.
Storing and Retrieving Parked Calls You can park a call when you want to store the call so that you or someone else can retrieve it from another phone in the Cisco Unified Communications Manager system (for example, a phone at a co-worker’s desk or in a conference room). You can park a call by using these methods: • Call Park—Use the Park softkey to store the call. Your phone displays the call park number where the system stored your call.
Advanced Call Handling When you are away from your phone, you can prevent hunt group calls from ringing your phone by logging out of hunt groups. If you want to... Then... Log out of hunt groups to temporarily block hunt group calls Press HLog. Your phone screen displays, “Logged out of Hunt Group.” Log in to receive hunt group calls Press HLog. Tip Logging out of hunt groups does not prevent non-hunt group calls from ringing your phone.
Note The maximum number of calls that a shared line supports can vary by phone. Using Barge to Add Yourself to a Shared-Line Call You can use barge features (cBarge and Barge) to add yourself to calls on your shared line. (Calls must be non-private calls. See Using a Shared Line, page 29.
Advanced Call Handling Tips • When you barge a call, other parties hear a beep tone announcing your presence. With cBarge, other parties hear a brief audio interruption and the phone screen changes to display conference details. • If a phone that is using the shared line has Privacy enabled, call information and barge softkeys will not appear on the other phones that share the line.
If you want to... Then... Check the security level of a call or conference Look for a security icon in the top right corner of the call activity area, next to the call duration timer: Authenticated call or conference Encrypted call or conference Non-secure call or conference Determine if secure calls can be made in your company Note Contact your system administrator. There are interactions, restrictions, and limitations that affect how security features work on your phone.
Advanced Call Handling Keep these terms in mind: • Precedence indicates the priority associated with a call. • Preemption is the process of ending an existing, lower priority call while accepting a higher priority call that is sent to your phone. If you... Then... Want to choose a priority (precedence) Contact your system administrator for a list of level for an outgoing call corresponding precedence numbers for calls.
• An MLPP-enabled call retains its priority and preemptive status when you: – Put the call on hold – Transfer the call – Add the call to a three-way conference – Answer the call using PickUp • MLPP overrides the Do Not Disturb (DND) feature. Using Cisco Extension Mobility Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your own.
Advanced Call Handling Managing Business Calls Using a Single Phone Number With Mobile Connect and Mobile Voice Access installed, you can use your cellular phone to handle calls associated with your desktop phone number. A smartphone is a mobile phone with personal computer capabilities such as web browsing, email, address book, and calendar. If you want to... Then...
If you want to... Then... Turn on Mobile Connect from your cellular phone 1. Dial your assigned Mobile Voice access number. 2. Enter your cellular phone number (if requested) and PIN. 3. Press 2 to enable Mobile Connect. 4. Choose whether to turn Mobile Connect on for all configured phones or just one: – All phones—Enter 2. – One phone—Enter 1 and enter the number you want to add as a remote destination, followed by #. Make a call from your cellular phone See Placing a Call—Additional Options, page 14.
Using a Handset, Headset, and Speaker Using a Handset, Headset, and Speaker The Cisco Unified IP Phone 7906G and 7911G provide a speaker for hands-free listening. You can use the speaker only to listen to a call. To talk on a call, you must use the handset. You can use the speaker in one of two ways, depending on how your system administrator enables the phone.
Using the Monitor Feature The following table shows how you can use the Monitor feature. If you want to... Then... Use the handset Lift it to go off-hook; replace it to go on-hook. Listen to the call on the speaker Press Monitor and then hang up the handset. You will be able to hear the call but you will not be able to talk on the call. Note The Monitor and MonOff softkeys are not available if Group Listen is enabled. Turn off the speaker and use the handset Lift the handset, or press MonOff.
Using a Handset, Headset, and Speaker If you connect a headset to the handset port, be sure that the Wideband Handset setting is disabled. Choose User Preferences > Audio Preferences > Wideband Handset. Note If the Wideband Handset setting shows as dimmed, then this setting is not user controllable and you must contact your system administrator to change this setting. For information about purchasing headsets, see Headset Information, page 7.
Changing Phone Settings You can personalize your Cisco Unified IP Phone by adjusting the ring tone, background image, and other settings. Customizing Rings and Message Indicators You can customize how your phone indicates an incoming call and a new voice message. You can also adjust the ringer volume for your phone. If you want to... Then... Change the ring tone 1. Press and select Settings > User Preferences > Rings. 2. Select a ring tone and press Play to hear a sample. 3.
Changing Phone Settings Customizing the Phone Screen You can adjust the characteristics of the phone screen. If you want to... Then... Change the background image 1. Press Images. and choose Settings > User Preferences > Background 2. Scroll through available images and press Select to choose an image. 3. Press Preview to see a larger view of the background image. 4. Press Exit to return to the selection menu. 5. Press Save to accept the new image, or press Cancel.
Using Call Logs and Directories This section describes how you can use call logs and directories. To access both features, press select Directories. and Using Call Logs Your phone maintains logs of your missed, placed, and received calls. If you want to... Then... View your call logs Press , and choose Directories > Missed Calls, Placed Calls, or Received Calls. Each stores up to 100 records. To view a truncated listing, highlight it and press EditDial. Display details for a single call record 1.
Using Call Logs and Directories If you want to... Then... Dial from a call log (while not on another call) 1. Press and choose Directories > Missed Calls, Placed Calls, or Received Calls. 2. Highlight a call record from the log. Note If the Details softkey appears, the call is the primary entry of a multiparty call. See the Tip section below. 3. If you need to edit the displayed number, press EditDial followed by << or >>. To delete the number, press EditDial followed by Delete.
Tip (SCCP phones only) To view the complete call record of a multiparty call, press Details. The Details record shows two entries for each missed or received multiparty call. The entries are listed in reverse chronological order: • The first logged entry is the name/number of the last completed call of a multiparty call received on your phone. • The second logged entry is the name/number of the first completed call of a multiparty call received on your phone.
Using Call Logs and Directories If you want to... Then... Dial from a corporate directory (while connected to another call) 1. Press vary). , and choose Directories > Corporate Directory (exact name can 2. User your keypad to enter a full or partial name, and press Search. 3. Scroll to a listing and press Dial. 4. Choose one of the following to handle the original call: – Hold—Puts the first call on hold. – Transfer—Transfers the first party to the second and drops you from the call.
If you want to... Then... Dial from PAB entry 1. Search for a listing. 2. Highlight the listing and press Select. 3. Press Dial. (You may need to press the more softkey to see Dial.) 4. Enter the participant’s phone number. 5. Highlight the number that you want to dial and press OK. 6. Press OK again to dial the number. Delete a PAB entry 1. Search for a listing. 2. Highlight the listing and press Delete. 3. Choose OK to confirm the deletion. Edit a PAB entry 1. Search for a listing. 2.
Using Call Logs and Directories If you want to... Then... Add a raw Fast Dial code (not using a PAB entry) 1. Press Dials. , and choose Directories > Personal Directory > Personal Fast 2. Press Fast Dial. 3. Highlight a Fast Dial code that is unassigned and press Select. 4. Press Assign. 5. Enter a phone number. 6. Press Update. Search for Fast Dial codes 1. Press Dials. , and choose Directories > Personal Directory > Personal Fast 2. You can choose Previous or Next to move through listings. 3.
Accessing Voice Messages To access voice messages, press Note , and select Messages. Your company determines the voice message service that your phone system uses. For the most accurate and detailed information, refer to the documentation that came with your voice message service. If you want to... Then... Set up and personalize your voice message service Do one of the following: See if you have a new voice message Look for: • Press Msgs and follow the voice instructions.
Using the User Options Web Pages Using the User Options Web Pages Your Cisco Unified IP Phone is a network device that can share information with other network devices in your company, including your personal computer. You can use your computer to log in to your Cisco Unified CM User Options web pages, where you can control features, settings, and services for your Cisco Unified IP Phone. For example, you can set up speed-dial numbers from your User Options web pages.
Configuring Features and Services on the Web The topics in this section describe how to configure features and services from your User Options web pages after logging in. See Accessing Your User Options Web Pages, page 49.
Using the User Options Web Pages Configuring Fast Dials on the Web This section describes how to assign Fast Dials from your User Options web pages. If you want to... Then do this after you log in... Assign a Fast Dial code to a PAB entry 1. Create a PAB entry. See Using Your Personal Address Book on the Web, page 50. 2. Choose User Options > Fast Dials. 3. Click Add New. 4. Use the Search Options area to find the appropriate PAB entry. 5. Click a phone number in the Search Results area. 6.
Using the Address Book Synchronization Tool You can use the Address Book Synchronization Tool (TABSynch) to synchronize your existing Microsoft Windows Address Book (if applicable) with your PAB. Entries from your Microsoft Windows Address Book will then be accessible on your Cisco Unified IP Phone and User Options web pages. Your system administrator can give you access to TABSynch and provide detailed instructions.
Using the User Options Web Pages Setting Up Phone Services on the Web Phone services can include special phone features, network data, and web-based information (such as stock quotes and movie listings). You must first subscribe to a phone service before accessing it on your phone. If you want to... Then do this after you log in and select a device... Subscribe to a service 1. Choose User Options > Device. 2. Choose a phone from the Name drop-down menu. 3. Click Phone Services. 4. Click Add New. 5.
Controlling User Settings on the Web User settings include your password, PIN, and language (locale) settings. If you want to... Then do this after you log in... Change your password 1. Choose User Options > User Settings. 2. In the Browser Password area, enter information. 3. Click Save. Change your PIN 1. Choose User Options > User Settings. 2. In the Phone PIN area, enter information. 3. Click Save. Change the language (locale) for your User Options pages 1. Choose User Options > User Settings.
Using the User Options Web Pages If you want to... Then do this after you log in... Set up call forwarding per line 1. Choose User Options > Device. 2. Choose a phone from the Name drop-down menu. 3. Click Line Settings. 4. In the Incoming Call Forwarding area, choose call forwarding settings for various conditions. 5. Click Save. Change the voice message indicator setting per line 1. Choose User Options > Device. 2. Choose a phone from the Name drop-down menu. 3. Click Line Settings. 4.
Setting Up Phones and Access Lists for Mobile Connect When using Cisco Mobile Connect, you must add your cellular and other phones that you want to use to make and receive calls using the same directory numbers as your desk phone. These phones are called remote destinations. You can also define access lists to restrict or allow calls from certain numbers to be sent to your cellular phone. If you want to... Then do this after you log in... Create an access list 1.
Using the User Options Web Pages If you want to... Then do this after you log in... Add a new remote destination 1. Choose User Options > Mobility Settings > Remote Destinations. 2. Select the device from the Name drop-down list box. 3. Click Remote Destinations. 4. Click Add New. 5. Enter the following information: – Name—Enter a name for the cellular (or other) phone. – Destination Number—Enter your cellular phone number.
Using Cisco WebDialer Cisco WebDialer allows you to make calls on your Cisco Unified IP Phone to directory contacts by clicking on items in a web browser. Your system administrator must configure this feature for you. If you want to... Then... Use WebDialer with your User Options directory 1. Log in to your User Options web pages. See Accessing Your User Options Web Pages, page 49. 2. Choose User Options > Directory and search for a coworker. 3. Click the number that you want to dial. 4.
Using the User Options Web Pages If you want to... Then... Log out of WebDialer Click the logout icon in the Make Call or Hang Up page. Set up, view, or change WebDialer preferences Access the Preferences page. The Preferences page appears the first time that you use WebDialer (after you click the number that you want to dial). To return to Preferences in the future, click the preferences icon from the Make Call or Hang Up page.
Understanding Additional Configuration Options Your system administrator can configure your phone to use specific button and softkey templates along with special services and features, if appropriate. This table provides an overview of some configuration options that you might want to discuss with your phone system administrator based on your calling needs or work environment. Note You can locate Phone Guides and other documents listed in this table on the web: http://www.cisco.
Troubleshooting Your Phone Troubleshooting Your Phone This section provides troubleshooting information for your Cisco Unified IP Phone. General Troubleshooting This section provides information to help you troubleshoot general problems with your phone. For more information, see your system administrator. Symptom Explanation You cannot hear a dial tone or complete a call One or more of the following factors might apply: • You must log into the Extension Mobility service.
Viewing Phone Administration Data Your system administrator might ask you to access administration data on your phone for troubleshooting purposes. If you are asked to... Then... Access network configuration data Press and choose Settings > Network Configuration and select the network configuration item that you want to view. Access status data Press and choose Settings > Status and select the status item that you want to view.
Cisco One-Year Limited Hardware Warranty Terms Cisco One-Year Limited Hardware Warranty Terms There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com. 1.
Replacement, Repair, or Refund Policy for Hardware Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location. Cisco reserves the right to refund the purchase price as its exclusive warranty remedy. To Receive a Return Materials Authorization (RMA) Number Contact the company from whom you purchased the product.
Index A call park 15, 28 call pickup 15, 27 Abbreviated Dialing 14, 26 call waiting 15 Address Book Synchronization Tool 52 CallBack 14 answering calls 15 caller ID 10 Applications Menu button 10 call-handling Applications menus, using 11 advanced 26 ASCII label field support 52 basic 13 authenticated calls 31 calls Auto Dial 13 answering 15 AutoAnswer 15 barging 30 compared to lines 11 conference features for 22 B ending 16 barge forwarding 20 and privacy 31 handling multiple 15 an
reporting problems with 62 dialing from web page 14 secure 31 using on phone 44 storing and retrieving 28 transferring 19 viewing 10, 18 Cisco Extension Mobility feature, using 15 D Details softkey, viewing multiparty calls with 43 Cisco Unified IP Phone connecting 5 device configuration page 49 documentation for 1 dialing options feature configuration for 12 additional 14 illustration 9 basic 13 protocol 12 dialing, options for 13, 14 registering 7 directory SCCP 12 corporate 44 securin
Fast Dials hunt groups configuring from web page 46 description 28 using on phone 45 log out of 29 features, availability of 12 Forced Authorization Code See FAC forwarding calls, options for 20 I icons, for call states 11 installing, Cisco Unified IP Phone 5 G group call pickup 27 K Group Listen 37 keypad description 10 H L handset language (locale) settings 54 light strip 10 lines securing in cradle 7 compared to calls 11 using 37, 38 description 11 hands-free listening 37 descripti
messages indicator for 40 phone lines, description of 11 phone services listening to 48 configuring 50 missed calls, records of 42 See also User Options web pages MLPP, using 32 PIN, changing 54 monitoring a call 37 placed calls, records of 42 multiparty calls placing a call 13 identifying in call logs 43 placing calls, options for 13, 14 viewing details of 43 pre-dial 13 multiple calls, handling 15, 18 prioritizing calls 32 privacy and shared lines 29 N using 31 navigation button illust
S T safety warnings 2 TABSynch 52 SCCP (Skinny Call Control Protocol) 12 TAPS 7 secure calls 31 Tool for Auto-Registered Phones Support 7 secure conferences 25 transferring, options for 19 security, for calls 31 troubleshooting services, subscribing to 53 general 61 settings, customizing 40 QRT 62 shared lines and remote-in-use icon 29 description of 29 with barge 30 with privacy 31 U User Options web pages accessing 49 signaling protocol 12 configuring features and services with 50 SIP
W warnings, safety 2 web-based services configuring 50 See also User Options web pages WebDialer 58 70 OL-14584-01
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