Specifications

7-8
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 8.0
OL-21033-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
Network Statistics Screen
The Network Statistics screen displays information about the phone and network performance.
To display the Network Statistics screen, follow these steps:
Procedure
Step 1 Press the Applications Menu button.
Step 2 Select Settings.
Step 3 Select Status.
Step 4 Select Network Statistics.
Trust List updated The CTL file, the ITL file, or
both files are updated.
None. This message is informational only.
For more information about the Trust List, refer to Cisco Unified
Communications Manager Security Guide.
Trust List update
failed
Updating CTL file and ITL
failed.
The CTL and ITL files are installed on the phone, and it failed to
update the new files.
Possible reasons for failure:
• Network failure
• TFTP server was down
• The new security token used to sign CTL file and the TFTP
certificate used to sign ITL file are introduced, but are not
available in the current CTL and ITL files in the phone
• Internal phone failure
Possible solutions:
• Check the network connectivity
• Check if the TFTP server is active and functioning normally
• If the TVS server is supported on Cisco Unified
Communications Manager, check if the TVS server is active
and functioning normally
• Verify if the security token and the TFTP server are valid
• Manually delete the CTL and ITL files if all the above solutions
fail, and reset the phone.
Version error The name of the phone load
file is incorrect.
Make sure that the phone load file has the correct name.
XmlDefault
corresponding to the
phone device name
Name of the configuration file. None. This is an informational message indicating the name of the
configuration file for the phone.
Table 7-3 Status Messages on the Cisco Unified IP Phone 7906G and 7911G (continued)
Message Description Possible Explanation and Action