Specifications

7-4
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 8.0
OL-21033-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
Table 7-3 Status Messages on the Cisco Unified IP Phone 7906G and 7911G
Message Description Possible Explanation and Action
BootP server used The phone obtained its IP
address from a BootP server
rather than from a DHCP
server.
None. This message is informational only.
CFG file not found The name-based and default
configuration file was not
found on the TFTP Server.
The configuration file for a phone is created when the phone is
added to the Cisco Unified Communications Manager database. If
the phone has not been added to the Cisco Unified Communications
Manager database, the TFTP server generates a
CFG File Not
Found
response.
• Phone is not registered with Cisco Unified Communications
Manager.
You must manually add the phone to Cisco Unified
Communications Manager if you are not allowing phones to
auto-register. See Adding Phones with Cisco Unified
Communications Manager Administration, page 2-9 for details.
• If you are using DHCP, verify that the DHCP server is pointing
to the correct TFTP server.
• If you are using static IP addresses, check configuration of the
TFTP server. See Network Configuration Menu, page 4-5 for
details about assigning a TFTP server.
CFG TFTP Size Error The configuration file is too
large for file system on the
phone.
Power cycle the phone.
Checksum Error Downloaded software file is
corrupted.
Obtain a new copy of the phone firmware and place it in the tftp
directory. You should only copy files into this directory when the
TFTP server software is shut down, otherwise the files may be
corrupted.
CTL installed The CTL file is installed in the
phone.
None. This message is informational only. The CTL file was not
installed previously.
For more information about the CTL file, refer to
Cisco Unified Communications Manager Security Guide.
CTL and ITL
installed
The CTL and ITL files are
installed on the phone.
None. This message is informational only. Phone does not have
prior installation of either CTL or ITL file.
For more information about the CTL file, refer to Cisco Unified
Communications Manager Security Guide.
DHCP timeout DHCP server did not respond.
• Network is busy—The errors should resolve themselves when
the network load reduces.
• No network connectivity between the DHCP server and the
phone—Verify the network connections.
• DHCP server is down—Check configuration of DHCP server.
• Errors persist—Consider assigning a static IP address. See
Network Configuration Menu, page 4-5 for details on assigning
a static IP address.