Getting Started with the Cisco IP Phone 7910 Series Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
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CONTENTS CHAPTER 1 Introduction 1-1 CHAPTER 2 Installing the Cisco IP Phone 7910 Series 2-1 Safety Notices 2-1 Installing the Phone and Connecting to the Network 2-3 Auto-Registering Your Phone Using TAPS 2-6 CHAPTER 3 Using the Cisco IP Phone 7910 Series 3-1 How to Use the Handset and Speaker 3-2 Using the Handset 3-2 Using the Speaker 3-2 Adjusting the Handset Volume 3-3 Adjusting the Speaker Volume 3-3 Customizing Phone Settings 3-4 Adjusting the Ringer Volume 3-4 Changing the Ringer Sound 3-4 C
Contents Parking a Call 3-8 Making Conference Calls 3-9 Placing a Conference Call 3-9 Establishing Meet-Me Conference Calls 3-10 Using Call Pickup 3-10 Picking Up Calls in Your Group 3-11 Picking Up Calls Outside of Your Group 3-11 Using Call Forwarding 3-12 Forwarding All Calls 3-12 Forwarding All Calls When Not at Your Phone 3-13 Using Voice Mail 3-14 Configuring Speed Dial Buttons 3-14 INDEX Getting Started with the Cisco IP Phone 7910 Series vi 78-11443-02
C H A P T E R 1 Introduction The Cisco IP Phone 7910 Series telephone is a full-feature telephone that provides voice communication over an IP network. The main features of the phone are illustrated in Figure 1-1 and explained in Table 1-1.
Chapter 1 Table 1-1 Introduction Cisco IP Phone 7910 Series Features Figure Callout Feature Description 1 Handset Lift the handset and press the dial pad numbers to place a call, review voice mail messages, answer a call, and so on. 2 LCD screen The IP Phone “desktop” which displays the time, date, your phone number, caller ID, and line or call status. 3 Line button Open a new line to make or receive a call, or end the current call. See the “Making Telephone Calls” section on page 3-5.
Chapter 1 Table 1-1 Introduction Cisco IP Phone 7910 Series Features (continued) Figure Callout Feature Description 8, 9, 10, 11, 15 Programmable buttons These buttons are programmable by your system administrator. The options you have depend on what your system administrator configured for your phone. This is a list of the available features, with the button assignments for the default features.
Chapter 1 Table 1-1 Introduction Cisco IP Phone 7910 Series Features (continued) Figure Callout Feature Description 14 Volume buttons Increase or decrease the volume for the currently active voice receiver: handset or speaker. The volume keys also control the ringer volume, and the contrast of the LCD, and you can use them to scroll through menus displayed on the LCD. 16 Key pad Press the key pad buttons to dial a phone number. Key pad buttons work exactly like those on your existing telephone.
C H A P T E R 2 Installing the Cisco IP Phone 7910 Series Before you can successfully install the phone, your system administrator must prepare the network for your phone. If a technician is not installing your phone, verify with the system administrator that the network is ready for the phone, read the safety notices, and install the phone.
Chapter 2 Installing the Cisco IP Phone 7910 Series Safety Notices Warning Read the installation instructions before you connect the system to its power source. Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.
Chapter 2 Installing the Cisco IP Phone 7910 Series Installing the Phone and Connecting to the Network Installing the Phone and Connecting to the Network Before installing the phone, read the safety warnings in the “Safety Notices” section on page 2-1. Refer to Figure 2-1 for an overview about how to connect the Cisco IP Phone 7910 Series telephone to your PC, the network, and a power source. All ports are located at the rear of the phone base unit.
Chapter 2 Installing the Cisco IP Phone 7910 Series Installing the Phone and Connecting to the Network Step 3 Connect the power plug to the DC48V AC adapter port (optional). The Cisco IP Phone 7910 Series telephone can be powered by several different methods. If you are not sure how your phone is receiving power, ask your system administrator. After the telephone has power connected to it, the phone begins its startup process.
Chapter 2 Installing the Cisco IP Phone 7910 Series Installing the Phone and Connecting to the Network Figure 2-2 2 3 77354 1 Using the Handset Rest 1 Set the handset aside and use your thumb and finger to grasp and pull out the square plastic tab in the handset rest. 2 Rotate the tab 180 degrees. 3 Slide the tab back into the handset rest with the extension protruding from the top of the tab. Replace the handset in the rest.
Chapter 2 Installing the Cisco IP Phone 7910 Series Auto-Registering Your Phone Using TAPS Auto-Registering Your Phone Using TAPS Your administrator may ask you to auto-register your Cisco IP Phone using TAPS, the Tool for Auto-Registered Phones Support. TAPS might be used either for a new phone or to replace an existing phone. Note Only follow this procedure if your phone administrator asks you to.
C H A P T E R 3 Using the Cisco IP Phone 7910 Series Read these sections to learn how to use your Cisco IP Phone 7910 Series telephone: Caution • How to Use the Handset and Speaker, page 3-2 • Customizing Phone Settings, page 3-4 • Making Telephone Calls, page 3-5 • Using Call Forwarding, page 3-12 • Using Voice Mail, page 3-14 • Configuring Speed Dial Buttons, page 3-14 Using a cell or mobile phone in close proximity to a Cisco IP Phone might cause interference.
Chapter 3 Using the Cisco IP Phone 7910 Series How to Use the Handset and Speaker How to Use the Handset and Speaker You can place calls with the handset or speaker, but you can only talk to your party through the handset. Through the speaker, you can only listen to a call.
Chapter 3 Using the Cisco IP Phone 7910 Series How to Use the Handset and Speaker Adjusting the Handset Volume You can temporarily change the handset volume while on a call by pressing the volume up/down keys. Your change only affects the current call. To change the volume of your handset and save it as the default volume setting: Step 1 Press the Settings button. Optionally, lift the handset before pressing Settings so you can hear the volume as you adjust it. Step 2 Press 1 on the key pad.
Chapter 3 Using the Cisco IP Phone 7910 Series Customizing Phone Settings Customizing Phone Settings You can change various settings on your Cisco IP Phone 7910 Series telephone to ensure that the ringer volume, ring sound, and LCD contrast are set appropriately for you. Adjusting the Ringer Volume To increase or decrease the volume of the ringer: Step 1 Press the Settings button. Step 2 Press 3 on the key pad. Step 3 Press the up or down volume keys to adjust the volume to the desired setting.
Chapter 3 Using the Cisco IP Phone 7910 Series Making Telephone Calls Changing the LCD Contrast To improve the readability of the LCD, change the amount of contrast: Step 1 Press the Settings button. Step 2 Press 5 on the key pad. Step 3 Press the up or down volume keys to set the desired intensity of the display. Step 4 To save this setting, press # on the key pad and then press the Settings button to exit the Settings menu.
Chapter 3 Using the Cisco IP Phone 7910 Series Making Telephone Calls Placing a Call You can place a call with the telephone in any of the following ways: • Lift the handset and dial the number. • Press the Line button and dial the number. • Press Speaker and dial the number. If someone answers, pick up the handset to talk to them. • To use speed dial, press one of the speed buttons. See the “Configuring Speed Dial Buttons” section on page 3-14 for details on how to set speed dial numbers.
Chapter 3 Using the Cisco IP Phone 7910 Series Making Telephone Calls Muting a Call While on a call, you can mute the handset, preventing the party you are speaking to from hearing what you or someone else in the room is saying. When using the speaker, your call is automatically muted if the handset is in the cradle. • To mute a call, press Mute. • To disengage mute, press Mute again.
Chapter 3 Using the Cisco IP Phone 7910 Series Making Telephone Calls Redialing the Last Number Dialed To redial the most recently dialed number, lift the handset and press the redial button. Redial is an optional feature configured by your system administrator. Although your phone supports this feature by default, your system administrator might have removed this feature from your phone.
Chapter 3 Using the Cisco IP Phone 7910 Series Making Telephone Calls Making Conference Calls Conference calls allow you to have multiple callers participating in the same telephone call. The ability to make conference calls with your telephone is an optional feature. Your phone supports some of these features by default. However, the specific features available to you depend on how your system administrator configured your phone to support them.
Chapter 3 Using the Cisco IP Phone 7910 Series Making Telephone Calls Establishing Meet-Me Conference Calls A Meet-Me conference allows other callers to dial into the conference call. The ability to make Meet-Me conference calls with your telephone is an optional feature. Your phone does not support this feature by default. It requires a special conference number, and it is only available if your system administrator configured your phone to support it.
Chapter 3 Using the Cisco IP Phone 7910 Series Making Telephone Calls Call Pickup and Group Call Pickup are optional features configured by your system administrator; your phone does not support these features by default. They are only available if your system administrator has configured your phone to support them. Picking Up Calls in Your Group Call Pickup allows you to pick up incoming calls within your own group.
Chapter 3 Using the Cisco IP Phone 7910 Series Using Call Forwarding Step 4 Answer the incoming call that is redirected to your phone. Step 5 To dial a different call pickup group number, hang up and begin again. Using Call Forwarding The Cisco IP Phone 7910 Series telephone includes call forwarding, which allows you to redirect calls made to your telephone to another phone. This is useful if you know you will be away from your desk for several days, for example, on a business trip or a vacation.
Chapter 3 Using the Cisco IP Phone 7910 Series Using Call Forwarding Forwarding All Calls When Not at Your Phone If you are not at the location of your phone, you can use a computer to configure your phone to forward calls. Use this procedure to forward incoming calls to another number from a remote computer. Step 1 Using a web browser on your desktop computer, log in to the Cisco CallManager User Options page. See your system administrator for details.
Chapter 3 Using the Cisco IP Phone 7910 Series Using Voice Mail Using Voice Mail Voice mail allows you to access messages left by callers if you are unavailable to take their calls. Voice mail is an optional feature configured by your system administrator. Your particular phone setup might not support accessing voice mail by the push of a button as described here. To access voice mail, press the msg button. The first time you access voice mail, you will have to set it up.
INDEX forwarding 3-12 A muting 3-7 auto-registering phone 2-6 parking 3-8 placing 3-6 putting on hold 3-7 B transferring 3-7 beeping tone 3-7 conf button illustration of 1-1 C using 3-9 conference calls, placing 3-9 cables, illustration of 2-3 call forwarding definition of 3-12 F from your computer 3-13 features, illustration of 1-1 setting and canceling 3-12 footstand adjustment call pickup definition of 3-10 illustration of 1-1 forward button outside of your group 3-11 illustration of
Index illustration of 1-1 H placing calls with 3-6 handset illustration of 1-1 stabilizing 2-5 using 3-2 M meet-me button volume 3-3 illustration of 1-1 hanging up 3-6 using 3-10 hold 3-7 meet-me conference calls, placing 3-10 hold button msg button illustration of 1-1 illustration of 1-1 using 3-7 using 3-14 mute 3-7 mute button I illustration of 1-1 installing phone 2-3 using 3-7 interference, from cell phone 3-1 N K network, connecting to 2-3 key pad, illustration of 1-1 P L park 3-
Index R T redial 3-8 TAPS, using 2-6 redial button transfer 3-7 illustration of 1-1 using 3-8 redialing 3-8 transfer button illustration of 1-1 using 3-7 ringer changing sound 3-4 volume 3-4 U User Options web pages to configure speed dial 3-14 S to set call forwarding 3-13 safety notices 2-1 settings button illustration of 1-1 using 3-4 speaker V voice mail 3-14 volume using 3-2 adjusting for handset 3-3 volume 3-3 adjusting for ringer 3-4 speaker button hanging up with 3-6 adjusting fo
Index Getting Started with the Cisco IP Phone 7910 Series IN-4 78-11443-02
