User guide

Join Conference on Shared Line 61
Extension Mobility 61
Enable Extension Mobility 62
CHAPTER 8 Advanced Operations 63
Call Functions 63
Agent Greeting 63
Answer 63
Client Matter Code 64
Forced Authorization Code 64
Secure and Nonsecure Indication Tones 64
Shared Lines 65
Feature Buttons and Softkeys 65
Survivable Remote Site Telephony Overview 67
CHAPTER 9 Preferences 71
Adjust Brightness 71
Adjust Headset Sidetone 71
Change Ringtone 72
Line Settings 72
Phone Services 73
CHAPTER 10 Frequently Asked Questions 75
Frequently Asked Questions 75
CHAPTER 11 Troubleshooting 77
Conference Button and Softkey Unresponsive 77
Meet Me Conference Busy Tone 77
Cannot Sign In to Personal Directory 78
No Caller ID on Remote Hold 78
Cannot Access Self Care Portal 78
Security Error Message 79
CHAPTER 12 Product Safety and Security 81
Safety and Performance Information 81
Cisco IP Phone 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
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Contents