User guide

Each comma you include represents an additional pause of 2 seconds. For example, two commas (,,) represent
a pause of 4 seconds.
Before you configure the speed-dial, try to dial the specified digits manually at least once to ensure that
the digit sequence is correct.
Note
The phone does not save the FAC, CMC, or additional digits from the speed dial in the call history. If youpress
Redial after connecting to a destination using the speed-dial, the phone prompts you to enter any required
FAC, CMC, or DTMF digits manually.
Example 1
Consider the following requirements to access voicemail:
•
Called number to access voicemail: 8000
•
PIN: 123456# after announcement of 2 seconds
•
Voicemail response: Enter option 3 to read latest message after a pause of 6 seconds (while the automated
announcement lists the available options)
To set up the speed-dial to access this voice mailbox, specify the following speed-dial string:
8000,123456#,,,3
Example 2
Consider the following call requirements
•
Called number: 95556543
•
FAC: 1234
•
CMC: 9876
•
Automated phone system response, required 4 seconds after the call is connected: 56789#
To access this destination, specify the following speed-dial string:
95556543,1234,9876,,56789#
Place Call Using Speed-Dial Codes
Before you can use speed-dial codes on your phone, you must set up the codes on the Self Care Portal.
Procedure
Step 1
To place a call using speed-dial code while on-hook, enter the speed-dial code and press Speed Dial.
Step 2
To place a call using speed-dial while off-hook, perform these steps:
a) Lift the handset and press Speed Dial.
b) Enter the speed-dial code and press Speed Dial again to complete the call.
Cisco IP Phone 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
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Calling Features
Place Call Using Speed-Dial Codes