User guide

Step 2
Listen for the intercom alert tone, then begin speaking.
Step 3
Press Intercom to end the call.
Place a Dialable Intercom Call
Intercom allows you to place and receive one-way calls using a dedicated or dialable intercom line.
When you place an intercom call, the recipients phone autoanswers with mute activated (whisper mode) and
broadcasts your message through the recipients speakerphone, headset, or handset, if one of these devices is
active.
After receiving the intercom call, the recipient can initiate two-way audio (connected mode) to allow for
further conversation.
Procedure
Step 1
Press Intercom.
Step 2
Enter the intercom code.
Your phone enters whisper mode until the recipient accepts the intercom call. If you are on an active
call, that call is placed on hold.
Note
Step 3
Listen for the intercom alert tone, then begin speaking.
Step 4
Press Intercom to end the call.
Receive Intercom Call
When you receive an intercom call, you hear an intercom-alert tone and your phone autoanswers the call. Any
current call activity that you are engaged in continues simultaneously, but the intercom caller cannot hear
you.
To speak to the intercom caller, press the active Intercom button.
View Phone Information
Phone Information allows you to view the following model information for your phone:
Model Number
MAC Address
Active Load ID
IP Address
Active Server
Stand-by-Server
Cisco IP Phone 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
33
Basic Operations
Place a Dialable Intercom Call