User guide

Procedure
Step 1
Press the flashing amber Line button.
Step 2
Navigate to the new call using the Navigation cluster and Select button and either press Answer or Select.
Respond to a Hold Reversion Notification
Hold Reversion notifies you when a call is left on hold.
A Hold Reversion notification is similar to a new call notification and includes these cues:
•
Single ring, repeating at intervals
•
Flashing amber line button
•
Flashing message indicator on the handset
•
Visual notification on the phone screen
Procedure
Press the flashing amber line button or Answer to resume the held call.
Determine If A Shared Line Is On Hold
If a call on a shared line has been put on hold remotely by another user, a pulsing red line button and the Hold
icon are displayed.
Remote Hold
When you place a call on hold while using a shared line, the line button pulses green and the phone displays
the Hold icon. When another phone places a call on hold, the line button pulses red and the phone displays
the Remote Hold icon.
Setup Call Back Notification
Procedure
Step 1
Press Callback while listening to the busy tone or ring sound.
Step 2
Press Cancel to deactivate the call back.
Step 3
Press Exit to activate the call back.
Cisco IP Phone 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
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Basic Operations
Respond to a Hold Reversion Notification