User guide

•
Press Group PickUp to answer a call on a phone outside your pickup group.
•
If you have multiple lines and want to pick up the call on another line, first press the desired line button,
then press Group PickUp.
Step 2
Enter the group pickup number.
Step 3
If the call rings, press Answer to connect to the call.
Answer Call Using Group PickUp and Phone Number
Procedure
Step 1
Perform one of the following actions:
•
Press Group PickUp to answer a call on a phone outside your pickup group.
•
If you have multiple lines and want to pick up the call on another line, first press the desired line button,
then press Group PickUp.
Step 2
Enter the number of the phone line with the required call.
Step 3
If the call rings, press Answer to connect to the call.
Answer a Call Using Other PickUp
Procedure
Step 1
Press OPickUp to answer a call in your pickup group or in an associated group to your phone.
If your phone supports autopickup, you are now connected to the call.
Step 2
If the call rings, press Answer to connect to the call.
Automatically Answer Calls
Incoming calls can be answered automatically by your phone after one ring. Your administrator sets up the
Auto Answer feature to work with either your speakerphone or headset. For more information, contact your
administrator.
Incoming calls are autoanswered with the headset when the following conditions apply:
•
Auto Answer with Headset is enabled by your system administrator.
Cisco IP Phone 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
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Basic Operations
Answer Call Using Group PickUp and Phone Number