User guide

Depending on how your system administrator sets up the phone,
programmable feature buttons (on each side of the phone screen) provide
access to:
•
Phone lines and intercom lines
•
Speed-dial numbers (speed-dial buttons, including the Line Status
speed-dial features)
•
Web-based services (for example, a Personal Address Book button)
•
Call features (for example, a Privacy button)
Buttons illuminate to indicate status:
•
Green, steady: Active call or two-way intercom call
•
Green, flashing: Held call
•
Amber, steady: Privacy in use, one-way intercom call, DND active,
or logged into Hunt Group
•
Amber, flashing: Incoming call or reverting call
•
Red, steady: Remote line in use (shared line or Line Status)
•
Red, flashing: Remote line on hold
Programmable feature
buttons
2
Shows information about your phone, such as directory number, active
call and line status, call duration, softkey options, speed dials, placed calls,
and phone menu listings.
Phone screen3
Depending on how your system administrator sets up the phone, enable
softkey options displayed on your phone screen.
Softkey buttons4
The Navigation and Select button allows you to scroll through menus,
highlight items and select the highlighted item.
Navigation and Select
button
5
Places an active call on hold and resumes the held call.
Hold/Resume button
6
Creates a conference call.Conference button7
Transfers a call.Transfer button8
Cisco IP Phone 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
4
Getting Started
Buttons and Hardware