Specifications

Account Code Entry
Forc
ed - Verified
Forc
ed - Not Verified
Voluntar
y
Account Co
de Key
Acc
ount Code Key - One Touch
Administr
ator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm
(
Timer) Reminder
Audio Ringback Tones
Authorization Codes
F
orced
Voluntary
Auto Answer on CO
A
uto Attendant†
Automatic Call Distribution (ACD)
A
utomatic Hold
B
ackground Music
Branch Group
C
all Activit
y Display
Call Center
Agent Busy/Manual Wrap-Up Key
Agen
t PIN (ID) Numbers
Agent Login & Logout
Automatic Logout
Automatic Wrap-Up Timer
Priority Call Queuing
Embedded Reporting Package
Agent Statistics
Call Statistics
G
roup Supervisors
Printed Reports
OfficeServ DataView
UCD Statistics
UCD Monitoring
Wall-Style Display Windows
Call Costing
Call Forwarding
All Calls
Busy
No Answer
B
usy/No Answer
Forward DND
Follow M
e
Exter
nal
To V
oice Mail
Preset Destination
Pr
eset Forward Busy
Call H
old
Exclusive
System
Remote
C
all Park and P
age
Call Pickup
Directed
G
roups
Established
Call Recording
C
all Waiting/Camp-On
Caller ID Features
N
ame/Number Displa
y
N
ext Call
Save Caller ID Number
S
tore C
aller ID Number
Inquire Park/Hold
Caller ID Review List
Inv
estigate
Abandon Call List
Caller ID on SMDR
Number to Name Translation
Caller ID to Analog Port
Caller Identification†
Caller ID
Centrex/PBX Use
C
hain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony Integration (CTI)
OfficeServ™ Link
OfficeServ™ DataView
OfficeServ™ EasySet
OfficeServ™ Call
OfficeServ™ Operator
OfficeServ™ Softphone
C
onference
Conference Group
Customer S
et Relocation
Data S
ecurity
Database P
rintout
Daylight Sa
ving Time-A
utomatic
Dir
ect In Lines
Dir
ect Inward System Acc
ess (DISA)
Direct Trunk Selection
Directory Names
DISA Security
D
istinctive R
inging
Door Lock Release (Programmable)
Door Phones
E-M
ail Gateway—
S
ee Unified Voicemail
Executive Barge-In (Override)
With Warning Tone
W
ithout Warning Tone
Trunk Monitor or Service Observing
Ex
ternal Music In
terfac
es
Ex
ternal Page Interfaces
Flash Key Operation
F
lexible Numb
ering
Group Busy Setting
Hot Desking (ITP Keysets)
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
LAN Interface
Least Cost Routing
Liv
e System Programming
From any Display Keyset
With a Personal Computer
Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Message Waiting Key
Microphone On/Off per Station
Mobile Extension (MOBEX)
Mobility Solution
Multiple Language Support
M
usic on Hold—Flexible
4.1
PART 4. BUSINESS FEATURE PACKAGE
SYSTEM FEATURES
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