Installation guide

5-9
Cisco 6260 Hardware Installation Guide
OL-2365-01
Chapter 5 Troubleshooting
FRU-Specific Problems
5.5.2 NI-2 Card Redundancy Problems
Table 5-4 provides information about symptoms and corrective actions related to NI-2 card cold
redundancy problems. If you need to remove or replace an NI-2 card as part of the troubleshooting steps
below, see Chapter 6, “Upgrading and Maintaining the Cisco 6260 System,” for instructions.
Table 5-4 NI-2 Card Cold Redundancy Problems
Symptom Steps to Take
Both NI-2 cards go active. Ensure that both NI-2 cards are Revision AO or later
DS3 traffic interrupted.
1. Ensure that both NI-2 cards are Revision AO or later.
2. Ensure that the correct boot image is installed on the NI-2 cards. Refer to the
Upgrading DSLAMs for NI-2 Card and APS Link Redundancy document for
instructions.
Line card communication
is interrupted.
1. Ensure that both NI-2 cards are Revision AO or later.
2. Ensure that the correct boot image is installed on the NI-2 cards. Refer to the
Upgrading DSLAMs for NI-2 Card and APS Link Redundancy document for
instructions.
Transient environmental
alarms occur.
3. Ensure that the correct boot image is installed on the NI-2 cards. Refer to the
Upgrading DSLAMs for NI-2 Card and APS Link Redundancy document for
instructions.
TFTP boot fails. The NI-2 card is not configured to boot from flash. Refer to the Upgrading DSLAMs for
NI-2 Card and APS Link Redundancy document for instructions.
Line cards reboot or reset
upon switchover.
The software versions on the primary and secondary NI-2 cards might be mismatched.
Use the Cisco IOS show version command to determine the IOS release currently
installed on each of the NI-2 cards. Refer to the Upgrading DSLAMs for NI-2 Card and
APS Link Redundancy document for more information on upgrading software images.
Redundant NI2 will not become
active
Be sure that you have enabled the command no auto-sync bootflash in the redundancy
configuration mode if you are using OC3 NI2's with different product numbers (for
example, an NI2-155SM-155SM or NI2-155MM-155MM with an NI2-155SM-155SM2
or NI2-155MM-155MM2). Different types of NI2's require different bootflash image
types to operate properly.