Operation Manual

Customizing Standard Features

Customizing Phone Softkeys

Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 63

endcall End Call Ends a call. Connected, Off-

hook,

Progressing,

Start-Xfer, Start-

Conf,

Conferencing,

Releasing,

Resume

gpickup GrPickup/

grPick

Allows user to answer a call

ringing on an extension by

discovering the number of the

ringing extension.

Idle, Off-Hook

(no input)

hold Hold Put a call on hold. Connected,

Start-Xfer, Start-

Conf,

Conferencing

ignore Ignore Ignores an incoming call. Ringing

join Join Connects a conference call. Conferencing

lcr Call Rtn/lcr Returns the last missed call. Idle, Missed-Call,

Off-Hook (no

input)

left Left Moves the cursor to the left. Dialing Input

miss Miss Displays the list of missed calls. Missed-Call

newcall New Call Begins a new call. Hold, Shared-

Active

option Option Opens a menu of input options. Off-Hook (no

input), Dialing

(input)

park Park Puts a call on hold at a

designated “park” number.

Connected

phold PrivHold Puts a call on hold on an active

shared line.

Connected

Keyword Key Label Definition Available Phone

States

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