Operation Manual

Configuring Regional Parameters and Supplementary Services
Configuring Supplementary Services (Star Codes)
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 184
7
You can add a parameter to each * code in Features Dial Services Codes to
indicate what tone to play after the * code is entered, such as *72‘c‘|*67‘p‘.
Following is a list of allowed dial tone parameters (note the use of back
quotes surrounding the parameter without spaces).
- ‘c‘ = Cfwd dial tone
- ‘d‘ = Dial tone
- ‘m‘ = MWI dial tone
- ‘o‘ = Outside dial tone
- ‘p‘ = Prompt dial tone
- ‘s‘ = Second dial tone
- ‘x‘ = No tones are place, x is any digit not used above
If no tone parameter is specified, the Cisco IP phone plays the prompt tone
by default.
If the * code is not to be followed by a phone number, such as *73 to cancel
call forwarding, do not include it in this parameter. In that case, add that *
code in the dial plan.
Activating or Deactivating Supplementary Services
You can disable services handled locally by the phone in one of two ways:
• Delete the star code in the
Vertical Service Activation section in the Regional
tab.
• Disable the service in the
Phone tab. See Configuring Supplementary
Services (Star Codes), page 180.
If a service is enabled in the Phone tab but cleared in the Regional tab, the service
can still be enabled/disabled from the IP phone screen or the phone web user
interface. If a service is disabled, the soft button associated with that service is
hidden on the IP phone screen. Also, any menu item associated with a disabled
service is preceded with an exclamation mark (!).
A supplementary service should be disabled if
• the user has not subscribed to it
• the service provider intends to support similar service by using means
other than relying on the Cisco IP phone.
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