User guide

3-2
Cisco Catalyst Blade Switch 3030 Hardware Installation Guide
OL-8389-01
Chapter 3 Troubleshooting
Diagnosing Problems
You can access the Technical Support Website (http://www.cisco.com/tac) for a list of known hardware
problems and extensive troubleshooting documentation including:
• Field notices
• Security advisories
• Troubleshooting resources
• Factory defaults
• Password recovery
• Recovery from corrupted or missing software
• Switch port problems
• Network interface cards
• Troubleshooting tools
Common switch problems fall into these categories:
• Poor performance
• No connectivity
• Corrupted software
Table 3-1 describes how to detect and resolve these problems.