Specifications

3-20
Cisco IOS Telephony Service, Version 2.02
Chapter 3 Additional Configuration Tasks
Troubleshooting, Monitoring, and Maintaining Cisco ITS
In addition, if you are interested in developing TCL scripts, you can join the Cisco Developer Support
Program. This program provides you with a consistent level of support. It also provides an easy process
to open, update, and track issues using the Online Case tracking tool available at Cisco.com. This is also
a fee-based service.
Note To participate in the Cisco Developer Support Program, you must have a signed Developer Support
Agreement. For more details and for access to this agreement, go to the following URL:
http://www.cisco.com/warp/public/570/index.html, or contact [e-mail].
To configure IVR for the Cisco IOS Telephony Service router, see the “Configuring TCL IVR
Applications” chapter of the Cisco IOS Voice, Video, and Fax Configuration Guide, Release 12.2.
SUMMARY STEPS
1. ephone-dn dn-tag
2. application application-name
DETAILED STEPS
Troubleshooting, Monitoring, and Maintaining Cisco ITS
For general information about troubleshooting Cisco ITS, refer to the “Verification and
Troubleshooting” section on page 2-15. For general information about monitoring and maintaining
Cisco ITS, refer tothe “Monitoring and Maintaining Cisco IOS Telephony Service” section on page 2-17.
Command Purpose
Step 1
Router(config)# ephone-dn dn-tag
Enters ephone-dn configuration mode and configures the directory
numbers for the Cisco IP phone.
Step 2
Router(config-ephone-dn)# application
application-name
Assigns a TCL IVR application to the Cisco IP phone DN.