Cisco IOS Telephony Service Version 2.02 November 2002 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
CONTENTS Preface vii Documentation Objectives Audience vii vii Documentation Organization Document Conventions vii viii Obtaining Documentation x World Wide Web x Documentation CD-ROM x Ordering Documentation x Documentation Feedback x Obtaining Technical Assistance xi Cisco.
Contents Provisioning 2-4 Hot-Plug Cisco IP Phones 2-4 How to Configure Cisco IOS Telephony Service 2-5 Configuration Preparation 2-5 Downloading Required System Files 2-5 Configuring DHCP for the Cisco IP Phone 2-6 Required Configuration 2-9 Obtaining the IP Address of the Cisco IOS Telephony Service Router 2-9 Enabling Files on the TFTP Server 2-10 Associating Cisco IP Phones with the Cisco IOS Telephony Service Router Creating Directory Numbers for Cisco IP Phones 2-12 Configuring Each Cisco IP Phone
Contents Disabling and Reenabling Huntstop 3-13 Enabling a Top-Line Description 3-14 Configuring Intercom 3-15 Configuring Paging 3-16 Configuring Paging for a Single Group 3-16 Configuring Paging for Multiple Groups 3-18 Configuring IVR Auto-Attendant 3-19 Customized Script 3-19 Troubleshooting, Monitoring, and Maintaining Cisco ITS 3-20 Configuration Examples 3-21 Enabling a Top-Line Description Example 3-21 Configuring Intercom Example 3-21 Configuring Paging Examples 3-21 Configuring Paging for a Sin
Contents Configuring Cisco Unity Ports 4-20 Verifying Cisco Unity Configuration 4-21 Troubleshooting Tips 4-22 On the Cisco IOS Telephony Service Router On the Cisco Unity TSP 4-22 4-22 DTMF Integration with Legacy Voice-Mail Devices 4-23 Configuring DTMF Patterns on the Router 4-23 Configuring Integration Files on Legacy Voice-Mail Systems Integrating Cisco IOS Telephony Service with Applications 4-26 Cisco IOS TSP Download and Setup 4-27 On the Cisco ITS Service Router 4-27 On the PC 4-27 Modifying TSP
Preface This preface discusses the objectives, audience, organization, and conventions of this document. It also provides sources for obtaining documentation from Cisco Systems. Documentation Objectives This document describes the tasks and commands necessary to configure and maintain Cisco IOS Telephony Service (ITS) for systems with Cisco CallManager V3.0 and higher.
Preface Document Conventions – Configuring music on hold – Enabling transfer of calls – Configuring URL provisioning – Configuring speed-dial – Configuring on-hold call notification – Configuring preference – Configuring class of restriction – Configuring call forward – Configuring caller ID blocking – Applying translation rule – Disabling and reenabling huntstop – Enabling a top-line description – Configuring intercom – Configuring paging – Configuring Interactive Voice Response (IVR) auto-attendant • “A
Preface Document Conventions Command syntax descriptions use the following conventions: Convention Description boldface Boldface text indicates commands and keywords that you enter literally as shown. italics Italic text indicates arguments for which you supply values. [x] Square brackets enclose an optional element (keyword or argument). | A vertical line indicates a choice within an optional or required set of keywords or arguments.
Preface Obtaining Documentation Obtaining Documentation These sections explain how to obtain documentation from Cisco Systems. World Wide Web You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com Translated documentation is available at this URL: http://www.cisco.com/public/countries_languages.
Preface Obtaining Technical Assistance You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address: Cisco Systems Attn: Document Resource Connection 170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments. Obtaining Technical Assistance Cisco provides Cisco.com as a starting point for all technical assistance.
Preface Obtaining Technical Assistance Cisco IOS Telephony Service, Version 2.
C H A P T E R 1 Cisco IOS Telephony Service Overview Cisco IOS Telephony Service (ITS) provides basic Cisco IP phone call-handling capabilities in a LAN environment on the Cisco routers. This service enables the Cisco multiservice routers to act as the Cisco IOS Telephony Service for the Cisco IP Phone 7960, Cisco IP Phone 7940, Cisco IP Phone 7910, and Cisco IP Conference Station 7935. This service also helps download phone software images and configures and manages the Cisco IP phones in your LAN.
Chapter 1 12.2(2)XT Version 2.0 • Graphical user interface (GUI) using a standard web browser. • Web browser recent call history and activity display • Huntstop support • Translation rule support • Two-line support for Cisco IP Phone 7910 • Cisco IP Conference Station 7935 support • Music on hold (MOH) • Three-party G.
Chapter 1 Cisco IOS Telephony Service Overview 12.2(13)T Version 2.02 • This service was implemented on the Cisco Catalyst 4000 family access gateway modules, Cisco Catalyst 4224 access gateway modules, and Cisco 3640A. Support was removed for Cisco 3620, Cisco 2610, Cisco 2611, Cisco 2620 and Cisco 2621. • Support was added for an increased number of directory numbers or virtual voice ports on Cisco IP phones. See Table 1-1.
Chapter 1 Cisco IOS Telephony Service Overview Prerequisites Prerequisites License Requirements You must purchase a feature license to turn on this feature. You also need an account on Cisco.com to access Cisco IP phone firmware. Memory Requirements Table 1-1 list the Cisco platforms, maximum number of Cisco IP phones, maximum number of directory numbers (DNs) or virtual voice ports, and memory requirements for Cisco IOS Release 12.2(13)T.
Chapter 1 Cisco IOS Telephony Service Overview Where to Go Next Cisco IP Phone Requirements Cisco ITS Version 2.02 supports the following Cisco IP phones: • Cisco IP Phone 7910 • Cisco IP Phone 7940 • Cisco IP Phone 7960 • Cisco IP Conference Station 7935 • ATA-186 Firmware Requirements The most current Cisco IP phone firmware versions are at http://www.cisco.com/cgi-bin/tablebuild.pl/ip-key. The Cisco multiservice routers provide support for updating and storing of Cisco IP phone firmware.
Chapter 1 Cisco IOS Telephony Service Overview Additional References – On-hold call notification – Preferences – Class of restriction – Call forwarding – Caller ID blocking – Translation rule – Huntstop – Top-line description – Intercom – Paging – IVR auto-attendant • To configure the GUI, voice-mail integration, and application integration, see the “Advanced Configuration Tasks”. Additional References The following sections provide additional references related to Cisco ITS Version 2.
Chapter 1 Cisco IOS Telephony Service Overview Additional References Related Documents Related Topic Cisco IP phones Command reference and configuration guides Hardware and software installation guides Dynamic Host Control Protocol (DHCP) Document Title • Getting Started with the Cisco IP Phone 7910 • Cisco IP Phone 7960 and 7940 Series At a Glance • Quick Reference Cisco IP Phone 7910 for IOS Telephony Service Version 2.
Chapter 1 Cisco IOS Telephony Service Overview Additional References MIBs MIBs1 MIBs Link No new or modified MIBs are supported by this To obtain lists of supported MIBs by platform and Cisco IOS feature, and support for existing standards has not been release, and to download MIB modules, go to the Cisco MIB website modified by this feature. on Cisco.com at the following URL: http://www.cisco.com/public/sw-center/netmgmt/cmtk/mibs.shtml 1. Not all supported MIBs are listed.
C H A P T E R 2 Required Configuration Tasks This chapter explains the required tasks for configuring Cisco IOS Telephony Service (ITS). Contents • Prerequisites for ITS Configuration, page 2-1 • Restrictions for Cisco IOS Telephony Service, page 2-2 • Information About Cisco ITS Version 2.
Chapter 2 Required Configuration Tasks Restrictions for Cisco IOS Telephony Service Restrictions for Cisco IOS Telephony Service • Cisco 1750 and Cisco 1751 do not support Quality of Service (QoS) features on the asymmetric digital subscriber line (ADSL) link, Cisco Hoot and Holler over IP applications, and G.SHDSL WAN card supported in the current Cisco 1700 image sets. • Does not support Session Initiation Protocol (SIP) and Media Gateway Control Protocol (MGCP) on-net calls.
Chapter 2 Required Configuration Tasks Information About Cisco ITS Version 2.02 Note Cisco IOS Telephony Service Version 2.0 implements only a small subset of TAPI functionality. It does support operation of multiple independent clients (for example, one client per phone line). The tagged-switch path (TSP) support does not have full TAPI support for multiple user or multiple call handling, which is required for complex features such as automatic call distribution (ACD) and IP contact center (IPCC).
Chapter 2 Required Configuration Tasks Information About Cisco ITS Version 2.02 Figure 2-2 shows a branch office with several Cisco IP phones connected to a Cisco IAD2420 series with the Cisco IOS Telephony Service. The Cisco IAD2420 series IAD is connected to a multiservice router at a service provider office. The multiservice router at the service provider office provides connection to the WAN and PSTN.
Chapter 2 Required Configuration Tasks How to Configure Cisco IOS Telephony Service How to Configure Cisco IOS Telephony Service Perform the following configuration tasks on your router. • Configuration Preparation, page 2-5 (required) • Required Configuration, page 2-9 (required) Configuration Preparation Before you start the basic configuration of Cisco IOS Telephony Service on your router, perform the following tasks. Each task in the list is required.
Chapter 2 Required Configuration Tasks How to Configure Cisco IOS Telephony Service Step 5 Get the tool command line (TCL) interactive voice response (IVR) script and download the files to the router’s Flash memory. Step 6 Download the CiscoIOSTSP.zip file to a convenient location on your PC. You need the TSP files to set up individual PCs for the Cisco IP phone user. For further details, see “Cisco IOS TSP Download and Setup”.
Chapter 2 Required Configuration Tasks How to Configure Cisco IOS Telephony Service Command Purpose Step 3 Router(config-dhcp)# option 150 ip ip-address The option 150 command specifies the TFTP server address from which the Cisco IP phone downloads the image configuration file, SEPDEFAULT.cnf. This is your Cisco IOS Telephony Service router address. Step 4 Router(config-dhcp)# default-router ip-address The Cisco IP phones are directly connected to this router.
Chapter 2 Required Configuration Tasks How to Configure Cisco IOS Telephony Service Command Purpose Step 5 Router(config-dhcp)# option 150 ip ip-address Specifies the TFTP server IP address from which the Cisco IP phone downloads the image configuration file, SEPDEFAULT.cnf. This is your Cisco IOS Telephony Service router IP address. Step 6 Router(config-dhcp)# default-router ip-address Specifies the IP address of the default router. The Cisco IP phones are directly connected to this router.
Chapter 2 Required Configuration Tasks How to Configure Cisco IOS Telephony Service Required Configuration When Cisco IOS Telephony Service is configured, the Cisco IP phones receive initial configuration information and phone firmware from the TFTP server. In most cases, the Cisco IP phones obtain the IP address of their TFTP server with the DHCP option 150 command.
Chapter 2 Required Configuration Tasks How to Configure Cisco IOS Telephony Service DETAILED STEPS Command Purpose Step 1 Router(config)# telephony-service Enters telephony-service configuration mode. Step 2 Router(config-telephony-service)# ip source-address ip-address [port port] [any-match | strict-match] Identifies the IP address and port number the Cisco IOS Telephony Service router uses for the IP phone service. The default port is 2000.
Chapter 2 Required Configuration Tasks How to Configure Cisco IOS Telephony Service DETAILED STEPS Step 1 Command Purpose Router(config)# tftp-server flash:SEPDEFAULT.cnf Enables TFTP access to the SEDEFAULT.cnf file on the TFTP server so that the Cisco IP phone can get the file. Note Step 2 Router(config)# tftp-server flash:XMLDefault.cnf.xml The filename is case-sensitive.
Chapter 2 Required Configuration Tasks How to Configure Cisco IOS Telephony Service DETAILED STEPS Step 1 Command Purpose Router(config-telephony-service)# max-ephones max-phones Configures the maximum number of Cisco IP phones supported by the Cisco IOS Telephony Service router. The default is 0. The maximum number of IP phones is platform dependent. See the “Memory Requirements” section on page 1-4for details.
Chapter 2 Required Configuration Tasks How to Configure Cisco IOS Telephony Service DETAILED STEPS Command Purpose Step 1 Router(config)# ephone-dn dn-tag Enters ephone-dn configuration mode and configure the directory numbers for the Cisco IP phone lines. The maximum directory number is platform dependent. See the “Memory Requirements” section on page 1-4. Step 2 Router(config-ephone-dn)# number number [secondary number] [no-reg [both | primary]] Configures a valid number for the Cisco IP phone.
Chapter 2 Required Configuration Tasks How to Configure Cisco IOS Telephony Service DETAILED STEPS Command Purpose Step 1 Router(config)# ephone tag Enters ephone (Ethernet phone) configuration mode to register Cisco IP phones. The maximum Cisco IP phone limit is platform dependent. See the “Memory Requirements” section on page 1-4. Step 2 Router(config-ephone)# mac-address mac-address Specifies the MAC address of the registering phone.
Chapter 2 Required Configuration Tasks Verification and Troubleshooting Configuring Reset for Specific Cisco IP Phones This process resets a specific Cisco IP phone after the required configuration is complete. SUMMARY STEPS 1. ephone tag 2. reset DETAILED STEPS Command Purpose Step 1 Router(config)# ephone tag Enters ephone configuration mode to register Cisco IP phones. Step 2 Router(config-ephone)# reset Resets a specific Cisco IP phone in ephone configuration mode.
Chapter 2 Required Configuration Tasks Verification and Troubleshooting Troubleshooting the Cisco IOS Telephony Service Router To troubleshoot the Cisco IOS Telephony Service router, perform the following steps: Step 1 Step 2 Enter the show ephone command to display all registered phones. If no phones are registered, then perform the following tasks: a. Configure the Cisco IOS Telephony Service router. b.
Chapter 2 Required Configuration Tasks Monitoring and Maintaining Cisco IOS Telephony Service • To show the URLs accessed from the router, use the debug ip http url command. • To display HTTP server transaction processing, use the debug ip http transaction command. For further debugging, you can use the debug commands in the Cisco IOS Debug Command Reference, Release 12.2.
Chapter 2 Required Configuration Tasks Configuration Examples Configuration Examples This section provides an example of the required Cisco ITS configuration, with some of the additional options that are discussed in the “Additional Configuration Tasks”chapter. Note Commands found in the “Additional Configuration Tasks” chapter are in boldface. ! version 12.
Chapter 2 Required Configuration Tasks Configuration Examples ip classless ip route 0.0.0.0 0.0.0.0 10.0.0.10 ! ! ! tftp-server flash:SEPDEFAULT.cnf tftp-server flash:XMLDefault.cnf.xml tftp-server flash:P004E302.bin tftp-server flash:P003E302.
Chapter 2 Configuration Examples ephone-dn 1 number 1111 name user1 call-forward busy 4001 call-forward noan 4001 timeout cor incoming allowall translate called 1 hold-alert 15 idle ! ! ephone-dn 2 number 2222 name user2 call-forward busy 4001 call-forward noan 4001 timeout cor incoming allow1800 cor incoming alloww1800and1900 cor incoming allowall 2 4000 cor incoming allowall 2 4000 hold-alert 30 originator ! ! ephone-dn 3 number 3333 name user2 call-forward busy 4001 call-forward noan 4001 timeout cor ou
Chapter 2 Required Configuration Tasks Configuration Examples ! ! ephone-dn 11 number ABCD2222 intercom ABCD1111 ! ! ephone-dn 12 number A5004 intercom A5003 ! ! ephone-dn 13 number A5003 intercom A5004 ! ! ephone-dn 14 number 1333 ! ! ephone-dn 15 number ABCD3333 intercom ABCD4444 ! ! ephone-dn 16 number ABCD4444 intercom ABCD3333 ! ! ephone-dn 18 number ABCD1133 intercom ABCD3311 barge-in ! ! ephone-dn 19 number ABCD3311 intercom ABCD1133 barge-in ! ! ephone-dn 21 number 1010 name "paging" paging ! ! ep
Chapter 2 Configuration Examples ephone-dn 33 number 4001 name "VOICEMAIL2" no huntstop preference 1 ! ! ephone-dn 40 number 2333 ! ! ephone-dn 41 number 1222 ! ! ephone-dn 48 number 3030 name "user8" paging ip 224.1.1.112 port 2001 ! ! ephone 1 mac-address 0003.6B54.BB15 button 1:1 2:4 3:14 4:10 6:18 paging-dn 21 ! ! ! ephone 2 mac-address 0003.6B09.63CF button 1:2 2:5 3:40 4:11 5:12 paging-dn 21 ! ! ! ephone 3 mac-address 0003.6B54.
C H A P T E R 3 Additional Configuration Tasks This chapter describes additional tasks that are optional for configuring Cisco IIO Telephony Service (ITS).
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks • Translation rules • Huntstop enable or disable • Top-line description on Cisco IP phone display • Two-way intercom between two IP phones • Paging • Interactive voice response (IVR) auto-attendant Configuring Date and Time This process configures the date and time format that appears on Cisco IP phones. SUMMARY STEPS 1. telephony-service 2. date-format {mm-dd-yy | dd-mm-yy} 3.
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks DETAILED STEPS Command Purpose Step 1 Router(config)# telephony-service Enters telephony-service configuration mode. Step 2 Router(config-telephony-service)# dialplan-pattern tag prefix-pattern extension-length length [no-reg] Creates a global prefix that can be used to expand the abbreviated extension numbers into fully qualified E.164 numbers.
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks Configuring Keepalive This task configures the time intervals for keepalive messages. SUMMARY STEPS 1. telephony-service 2. keepalive seconds DETAILED STEPS Command Purpose Step 1 Router(config)# telephony-service Enters telephony-service configuration mode.
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks DETAILED STEPS Command Purpose Step 1 Router(config)# telephony-service Enters telephony-service configuration mode. Step 2 Router(config-telephony-service)# timeouts interdigit seconds Configures the interdigit timeout value for all Cisco IP phones attached to the router.
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks DETAILED STEPS Command Purpose Step 1 Router(config)# telephony-service Enters telephony-service configuration mode. Step 2 Router(config-telephony-service)# max-conferences max-conferencenumbers Sets the maximum number of simultaneous three-party conferences supported by the router. The default is half of the maximum simultaneous three-party conferences per platform.
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks DETAILED STEPS Command Purpose Step 1 Router(config)# telephony-service Enters telephony-service configuration mode. Step 2 Router(config-telephony-service)# moh filename Configures music on hold. Note The music file should be in the router’s Flash memory. This file should be in G.711 format. The files can be in .wav or .
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks The Cisco IP Phone 7960 and Cisco IP Phone 7940 can support four URLs in association with the four programmable feature keys on the IP phones. The four feature keys on the IP phone are configured using the keywords. The fifth key—Settings—is managed entirely by the phone. Operation of these services is determined by the IP phone capabilities and the content of the referenced URL. SUMMARY STEPS 1.
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks DETAILED STEPS Command Purpose Step 1 Router(config)# ephone tag Enters ephone configuration mode to register Cisco IP phones. The maximum number of Cisco IP phones is platform dependent. For details, see the “Memory Requirements” section on page 1-4. Step 2 Router(config-ephone)# speed-dial button-number directory-number Sets speed-dial buttons on a Cisco IP phone.
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks Command Purpose Step 3 Router(config-ephone-dn)# name name Assigns the IP phone number a name for display. Step 4 Router(config-ephone-dn)# hold-alert timeout {idle | originator | shared} Sets audible alert notification on the Cisco IP phone for alerting the user about on-hold calls.
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks Configuring Class of Restriction Class of restriction (COR) is used to specify which incoming dial peer can use which outgoing dial peer to make a call. Each dial peer can be provisioned with an incoming and an outgoing COR list. SUMMARY STEPS 1. ephone-dn dn-tag 2.
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks Command Purpose Step 3 Router(config-ephone-dn)# call-forward all directory-number Configures call-forwarding for all incoming calls on one of the lines of a Cisco IP phone to another telephone. Step 4 Router(config-ephone-dn)# call-forward busy directory-number Configures call-forwarding to another number when the Cisco IP phone is busy.
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks Applying Translation Rule Translation rules are a powerful general-purpose number manipulation mechanism supported by Cisco IOS software that can be used to perform operations such as automatically adding telephone area and prefix codes to dialed numbers. The translation rules are applied to the voice ports created by the ephone-dn. SUMMARY STEPS 1. ephone-dn dn-tag 2.
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks DETAILED STEPS Command Purpose Step 1 Router(config)# ephone-dn dn-tag Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines. The maximum directory number is platform dependent. For details, see the “Memory Requirements” section on page 1-4. Step 2 Router(config-ephone-dn)# no huntstop Disables huntstop.
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks Configuring Intercom The Cisco IOS Telephony Service supports intercom functionality for one-way and press-to-answer voice connections. This functionality is implemented using specially configured (from CLI or web only) speed-dial buttons that allow a call to be placed to the selected directory number (DN) and to make the called DN automatically answer the call in speakerphone mode, with mute activated.
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks Command Purpose Step 4 Router(config-ephone-dn)# intercom directory-number [barge-in | no-auto-answer] [label label] Defines the directory number for the Cisco IP phone that connects with another IP phone for the intercom feature. The intercom command dedicates a pair of ephone-dns for use as a “press to talk” two-way intercom between two IP phones.
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks ephone-dn. The audio paging feature operates in a similar fashion to intercom, but provides only one-way voice, with no press-to-answer option. A DN is created, which associates the IP phone as part of a paging group. SUMMARY STEPS 1. ephone-dn dn-tag 2. number number 3. name name 4. paging [ip multicast-address port udp-port-number] 5. exit 6. ephone tag 7.
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks Step 7 Command Purpose Router(config-ephone)# paging-dn paging-dn number-tag {multicast | unicast} Sets audio paging directory number for each Cisco IP phone. The paging extension number is configured using the existing ephone-dn configuration number command.
Chapter 3 Additional Configuration Tasks Information About Additional Configuration Tasks Step 4 Command Purpose Router(config-ephone-dn)# paging [ip multicast-address port udp-port-number] Sets paging numbers that can be called to broadcast an audio page to a group of Cisco IP phones. The paging command configures the ephone-dn number to act as an extension number to broadcast unicast audio paging to idle Cisco IP phones.
Chapter 3 Additional Configuration Tasks Troubleshooting, Monitoring, and Maintaining Cisco ITS In addition, if you are interested in developing TCL scripts, you can join the Cisco Developer Support Program. This program provides you with a consistent level of support. It also provides an easy process to open, update, and track issues using the Online Case tracking tool available at Cisco.com. This is also a fee-based service.
Chapter 3 Additional Configuration Tasks Configuration Examples Configuration Examples Enabling a Top-Line Description Example The following example shows the configuration for a top black bar description for ephone-dn 5, which is associated with extension number 8001: ephone-dn 5 number 8001 description 408 555 1212 Configuring Intercom Example The following example shows intercom configuration between two Cisco IP phones.
Chapter 3 Additional Configuration Tasks Configuration Examples ephone 1 button 1:1 paging-dn 20 ephone 2 button 1:2 paging-dn 20 ephone 3 button 1:3 paging-dn 21 ephone 4 button 1:4 paging-dn 21 Configuring Paging for Multiple Groups In this example, paging calls to 2000 go to ephones 1 and 2, and paging calls to 2001 go to ephones 3 and 4. Calls to 2002 go to ephones 1, 2, 3, 4, and 5. Ephones 1 and 2 are included into paging ephone-dn 22 through membership of ephone-dn 20 in the paging group.
Chapter 3 Additional Configuration Tasks Configuration Examples Configuring IVR Examples The following example shows how to configure IVR for the Cisco IOS Telephony Service router: call call call call call application application application application application voice voice voice voice voice auto_att_flash auto_att_flash auto_att_flash auto_att_flash auto_att_flash flash://vespa_aa_ipks_2.4.
Chapter 3 Configuration Examples Cisco IOS Telephony Service, Version 2.
C H A P T E R 4 Advanced Configuration Tasks This chapters discusses the configuration for a graphical user interface (GUI), voice-mail integration, and application integration.
Chapter 4 Advanced Configuration Tasks Configuring a Graphical User Interface To configure the Cisco IOS Telephony Service router for GUI, perform the following tasks: • Enabling an HTTP Server on Cisco IOS Software, page 4-2 (required) • Setting Up the GUI, page 4-2 (required) Enabling an HTTP Server on Cisco IOS Software The HTTP server in Cisco IOS software is disabled; so to use GUI, you must enable the HTTP server. SUMMARY STEPS 1. ip http server 2.
Chapter 4 Advanced Configuration Tasks Configuring a Graphical User Interface Command Purpose Step 3 Router(config-telephony-service)# admin-password password Sets a password for the local system administrator of the Cisco IOS Telephony Service. Step 4 Router(config-telephony-service)# dn-webedit Enables adding of directory numbers through a web interface. Step 5 Router(config-telephony-service)# time-webedit Enables setting time through the web interface.
Chapter 4 Advanced Configuration Tasks Configuring a Graphical User Interface Note The window shown in Figure 4-1 is the common login page for you and the Cisco IP phone end user. Figure 4-1 Cisco IOS Telephony Service GUI Login Page Cisco IOS Telephony Service, Version 2.
Chapter 4 Advanced Configuration Tasks Configuring a Graphical User Interface After you identify yourself as the administrator and enter the correct username and password, you see the window shown in Figure 4-2. This is the Cisco IOS Telephony Service home page for the administrator. You can use all the options from the Main menu. Tip For information on a specific page, click Help Information. The links work only in the Microsoft Internet Explorer browser, version 5.5 and later versions.
Chapter 4 Advanced Configuration Tasks Configuring a Graphical User Interface Setting Up for the Cisco IP Phone End User As the administrator, you also must set a username and password for each Cisco IP phone end user. After you have assigned a username and password for the end user, the user can log in to the GUI to change the password, search local telephone numbers, and change speed-dial settings for the user’s IP phone.
Chapter 4 Advanced Configuration Tasks Configuring a Graphical User Interface Figure 4-3 Cisco IOS Telephony Service GUI Login Window Cisco IOS Telephony Service, Version 2.
Chapter 4 Advanced Configuration Tasks Configuring a Graphical User Interface When the Cisco IP phone users log in to the GUI, they see the window as shown in Figure 4-4. This page allows the Cisco IP phone users to change the password, search local telephone numbers, and change speed-dial settings for their individual IP phone.
Chapter 4 Advanced Configuration Tasks Integrating Voice Mail Integrating Voice Mail The Cisco Unity Voice Mail system supports voice-mail integration with the Cisco IOS Telephony Service. If you want voice-mail integration, you must configure the Cisco IOS Telephony Service router for voice mail and then configure the Cisco Unity software on the PC to get voice-mail service. See the following sections for configuration tasks for integrating voice mail.
Chapter 4 Advanced Configuration Tasks Integrating Voice Mail SUMMARY STEPS 1. ephone-dn dn-tag 2. number number 3. name name 4. no huntstop 5. preference preference-order DETAILED STEPS Command Purpose Step 1 Router(config)# ephone-dn dn-tag Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines. Step 2 Router(config-ephone-dn)# number number Configures a valid directory number for voice mail.
Chapter 4 Advanced Configuration Tasks Integrating Voice Mail DETAILED STEPS Command Purpose Step 1 Router(config)# ephone tag Enters ephone configuration mode to register Cisco IP phones. Step 2 Router(config-ephone)# vm-device-id id-string Defines the voice-mail ID string. For example, CiscoUM-VI1 for the first port and CiscoUM-VI2 for the second port, and so on. The default is CiscoUM-VI1.
Chapter 4 Advanced Configuration Tasks Integrating Voice Mail MWI Mechanism The MWI mechanism is initiated after someone leaves a voice-mail message. The internal MWI mechanism of the Cisco IOS Telephony Service router is explained in Figure 4-6. Figure 4-6 MWI Mechanism IP 2001 Cisco Unity Voice Mail 4001(voice calls) 4001(voice calls) 4 ports created for voice mail 4001(voice calls) 4002(MWI only) 4001 ephone DN 2001 MWI DN 8000 8001 10.10.12.
Chapter 4 Advanced Configuration Tasks Integrating Voice Mail In Figure 4-7, Router 1 is the central site Cisco IOS Telephony Service router—the MWI notifier—and uses the MWI integration mechanism described earlier to interface with the Cisco Unity Voice Mail system. The Cisco IP phone directory numbers on Router 2 and Router 3 register with Router 1 by using the Session Initiation Protocol (SIP) subscriber mechanism.
Chapter 4 Advanced Configuration Tasks Integrating Voice Mail Configuring the SIP-Based MWI Server This task configures the IP address and port for the SIP-based MWI server. SUMMARY STEPS 1. telephony-service 2. mwi sip-server ip-address [[transport tcp | transport udp] | [port port-number] | [reg-e164]] DETAILED STEPS Command Purpose Step 1 Router(config)# telephony-service Enters telephony-service configuration mode.
Chapter 4 Advanced Configuration Tasks Integrating Voice Mail Step 3 Command Purpose Router(config-ephone-dn)# name name Configures a username associated with a directory number to receive MWI notification. For example, “MWI” is used in place of the name argument. Step 4 Subscribes an extension in a Cisco IOS Telephony Service router to receive MWI notification from a SIP MWI server. This integrates a Cisco IOS Telephony Service router with an MWI service based on SIP protocol.
Chapter 4 Advanced Configuration Tasks Integrating Voice Mail Step 2 Command Purpose Router(config-ephone-dn)# number number [secondary number] Configures a valid number for the Cisco IP phone. The secondary keyword allows you to associate a second telephone number with an ephone-dn so that the IP phone line can be called by dialing either the main or the secondary phone number. Note Step 3 Router(config-ephone-dn)# mwi {on | off | on-off} Two numbers should be set for the MWI mechanism to work.
Chapter 4 Advanced Configuration Tasks Integrating Voice Mail Command Purpose Step 3 Router(config-telephony-service)# mwi expires seconds Sets the expire timer for registration for either the client or server. Step 4 Router(config-telephony-service)# mwi sip-server ip-address [[transport tcp | transport udp] | [port port-number] | [reg-e164]] Configures the IP address and port for the SIP-based MWI server in the same LAN as the voice-mail server.
Chapter 4 Advanced Configuration Tasks Integrating Voice Mail Configuring Cisco Unity TSP To configure Cisco Unity Voice Mail software, perform the following steps: Step 1 Go to the Start>Settings>Control Panel>Phone and Modem Options and the Phone and Modem Options window appears. Click the Advanced tab and choose Av-Cisco Service Provider and click Configure, shown in Figure 4-8 and the Av-Cisco Service Provider window appears, shown in Figure 4-9.
Chapter 4 Advanced Configuration Tasks Integrating Voice Mail Step 3 In the Av-Cisco Service Provider Settings dialog box, shown in Figure 4-10, perform the following steps. Figure 4-10 Av-Cisco Service Provider Settings Dialog Box a. Confirm the IP address of the Cisco IOS Telephony Service router. b. Confirm the number of Cisco Unity ports. c. Confirm the Device name prefix. The default name is CiscoUM-VI.
Chapter 4 Advanced Configuration Tasks Integrating Voice Mail Configuring Cisco Unity Ports Note After Cisco Unity software is installed on the PC, you see two icons on the desktop: System Administration and Status Monitor. The port configuration on the Cisco Unity software must match the port configuration on the Cisco IOS Telephony Service router. To configure the Cisco Unity ports, perform the following steps: Step 1 Click the System Administration icon on the desktop.
Chapter 4 Advanced Configuration Tasks Integrating Voice Mail Step 6 Click port 4. Make sure that the Answer Calls option is not chosen and that the Dial Out MWI option is selected, as shown in Figure 4-12. Figure 4-12 Port Configuration Window Verifying Cisco Unity Configuration To verify Cisco Unity configuration, perform the following steps: Step 1 Go to Start>Settings>Control Panel>Telephony>Telephony Drivers>Unity Service Provider for CallManager. Choose Configure.
Chapter 4 Advanced Configuration Tasks Integrating Voice Mail Figure 4-13 Av-Cisco Service Provider Window Troubleshooting Tips On the Cisco IOS Telephony Service Router If you are having problems with calls not getting forwarded to the Cisco Unity Voice Mail or problems with the MWI light not turning on or off, use the debug commands for debugging the Cisco IOS Telephony Service router to verify that the appropriate calls are set up between Cisco Unity and the router.
Chapter 4 Advanced Configuration Tasks DTMF Integration with Legacy Voice-Mail Devices DTMF Integration with Legacy Voice-Mail Devices For dual tone multifrequency (DTMF) integrations, information on how to route incoming or forwarded calls is sent by the telephone system in the form of DTMF digits. The DTMF digits are in the form of a pattern and depend on the voice-mail system connected to the Cisco IOS Telephony Service router.
Chapter 4 Advanced Configuration Tasks DTMF Integration with Legacy Voice-Mail Devices DETAILED STEPS Step 1 Command Purpose vm-integration Enters voice-mail integration mode and enables voice-mail integration with DTMF and analog voice-mail system.
Chapter 4 Advanced Configuration Tasks DTMF Integration with Legacy Voice-Mail Devices Step 5 Command Purpose pattern trunk-to-ext busy tag1 {CGN | CDN | FDN} [tag2 {CGN | CDN | FDN}] [tag3 {CGN | CDN | FDN}] [last-tag] Configures the DTMF digit pattern forwarding necessary to activate the voice-mail system once an external trunk call reaches a busy extension and the call is forwarded to voice mail.
Chapter 4 Advanced Configuration Tasks Integrating Cisco IOS Telephony Service with Applications Integrating Cisco IOS Telephony Service with Applications Cisco IOS Telephony Service provides an interface that enables simple one-to-one remote control of a Cisco IP phone by an associated PC running Cisco IOS TSP, a Telephony Application Programming Interface (TAPI) that supports placing outbound calls from an application address and phone address book.
Chapter 4 Advanced Configuration Tasks Integrating Cisco IOS Telephony Service with Applications Cisco IOS TSP Download and Setup On the Cisco ITS Service Router Step 1 On the router collect the following information for TSP configuration: • Identify the Cisco IP phone that needs to be associated and controlled by a TAPI client. • Get the username and password for the Cisco IP phone by entering the show ephone command.
Chapter 4 Advanced Configuration Tasks Integrating Cisco IOS Telephony Service with Applications Figure 4-14 Cisco IOS Telephony Service Provider Configuration Dialog Box Note Step 4 Note When the Trace box is checked, the trace function slows down the TAPI application. Use the trace feature for troubleshooting. For further information, see the “Troubleshooting TSP” section on page 4-30. Restart the PC, following the prompt.
Chapter 4 Advanced Configuration Tasks Integrating Cisco IOS Telephony Service with Applications Modifying TSP Configuration On the PC Step 1 To change the initial TSP configuration, choose the Phone and Modem option in the control panel. The name of the option may vary, depending on the operating system. Step 2 Choose the Advanced tab in the Phone and Modem Options dialog box, displaying Cisco IOS Telephony Service Provider in the Providers list (shown in Figure 4-15).
Chapter 4 Advanced Configuration Tasks Integrating Cisco IOS Telephony Service with Applications Removing TSP Step 1 Choose Cisco IOS Telephony Service Provider under the Control Panel and click the Change/Remove button to remove the TSP software. Step 2 Go to the Add Remove Programs option under the Control Panel and remove the TSP files from your PC.
Chapter 4 Advanced Configuration Tasks Integrating Cisco IOS Telephony Service with Applications Figure 4-16 Using Trace in Cisco IOS Telephony Service Provider Configuration Dialog Box On the PC If the Cisco IOS Telephony Service Provider is not listed as one of the available providers in the Control Panel>Phone and Modem Options>Add dialog box, verify whether all the DLL files have been installed in the PC’s system directory. Cisco IOS Telephony Service, Version 2.
Chapter 4 Advanced Configuration Tasks Troubleshooting, Monitoring, and Maintaining Cisco ITS Troubleshooting, Monitoring, and Maintaining Cisco ITS For general information about troubleshooting Cisco ITS, refer to the “Verification and Troubleshooting” section on page 2-15. For general information about monitoring and maintaining Cisco ITS, refer tothe “Monitoring and Maintaining Cisco IOS Telephony Service” section on page 2-17.
Chapter 4 Advanced Configuration Tasks Configuration Examples ephone 8 vm-device-id CiscoUM-VI4 button 1:35 In the following example, the Cisco Unity Voice Mail system places MWI notification calls to the extension numbers 8000 and 8001 to activate and deactivate message waiting lights. The DN responds to calls placed to extension numbers 8000 and 8001, and trigger an MWI ON event when 8000 is called, and an MWI OFF event when 8001 is called.
Chapter 4 Configuration Examples Cisco IOS Telephony Service, Version 2.
C H A P T E R 5 Command Reference This chapter documents new commands. All other commands used with the Cisco IOS Telephony Service are documented in the Cisco IOS Release 12.2 command reference publications.
Chapter 5 • ephone • ephone-dn • hold-alert (ephone-dn) • huntstop (ephone-dn) • intercom (ephone-dn) • ip source-address (telephony-service) • keepalive (telephony-service) • load (telephony-service) • loopback-dn (ephone-dn) • mac-address (ephone) • max-conferences (telephony-service) • max-dn (telephony-service) • max-ephones (telephony-service) • moh (telephony-service) • mwi (ephone-dn) • mwi expires (telephony-service) • mwi relay (telephony-service) • mwi sip (epho
Chapter 5 Command Reference • show telephony-service dial-peer • show telephony-service ephone • show telephony-service ephone-dn • show telephony-service voice-port • speed-dial (ephone) • telephony-service • time-format (telephony-service) • timeouts interdigit (telephony-service) • time-webedit (telephony-service) • transfer-pattern (telephony-service) • translate (ephone-dn) • url (telephony-service) • username (ephone) • vm-device-id (ephone) • vm-integration • voicemai
Chapter 5 Command Reference admin-password (telephony-service) admin-password (telephony-service) To set a password for the local system administrator of the Cisco IOS Telephony Service router, use the admin-password command in telephony-service configuration mode. To disable the password for the local system administrator, use the no form of this command. admin-password password no admin-password password Syntax Description password Defaults No default behavior or values.
Chapter 5 Command Reference admin-password (telephony-service) Related Commands Command Description admin-username (telephony-service) Sets the username for the local system administrator of the Cisco IOS Telephony Service router. telephony-service Enables Cisco IOS Telephony Service and enters telephony-service configuration mode. username (ephone) Assigns a phone user login account username and password to permit user login to the Cisco IOS Telephony Service router through a web browser.
Chapter 5 Command Reference admin-username (telephony-service) admin-username (telephony-service) To set the username for the local system administrator of the Cisco IOS Telephony Service router, use the admin-username command in telephony-service configuration mode. To disable the username, use the no form of this command. admin-username username no admin-username username Syntax Description username Defaults The default username is Admin.
Chapter 5 Command Reference admin-username (telephony-service) Related Commands Command Description admin-password (telephony-service) Sets a password for the local system administrator of the Cisco IOS Telephony Service. telephony-service Enables Cisco IOS Telephony Service and enters telephony-service configuration mode. username (ephone) Assigns a phone user login account username and password to permit user login to the Cisco IOS Telephony Service router through a web browser.
Chapter 5 Command Reference application (ephone-dn) application (ephone-dn) To select the session-level application for each Cisco IP phone directory number, use the application command in ephone-dn configuration mode. To disable this feature, use the no form of this command. application application-name no application application-name Syntax Description application-name Defaults No default behavior or values. Command Modes Ephone-dn configuration Command History Release Modification 12.
Chapter 5 Command Reference button (ephone) button (ephone) To associate directory numbers (ephone-dn) with individual buttons on a Cisco IP phone, use the button command in ephone configuration mode. To delete directory numbers from the buttons on a Cisco IP phone, use the no form of this command. button button-number:dn-tag button-number:dn-tag no button button-number:dn-tag button-number:dn-tag Syntax Description button-number Button numbers for telephone lines on a Cisco IP phone.
Chapter 5 Command Reference button (ephone) Examples The following example shows how to assign a button number on the phone to directory number tags: Router(config)# ephone 1 Router(config-ephone)# button 1:1 2:4 3:16 4:19 Related Commands Command Description ephone Enters ephone configuration mode to register Cisco IP phones. ephone-dn Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines.
Chapter 5 Command Reference call-forward all (ephone-dn) call-forward all (ephone-dn) To configure call forwarding for all the incoming calls on one of the lines of a Cisco IP phone to another telephone, use the call-forward all command in ephone-dn configuration mode. To disable call forwarding, use the no form of this command. call-forward all directory-number no call-forward all [directory-number] Syntax Description directory-number Defaults No default behavior or values.
Chapter 5 Command Reference call-forward all (ephone-dn) Router(config)# ephone-dn 1 Router(config-ephone-dn)# number 5001 Router(config-ephone-dn)# call-forward all 5005 Related Commands Command Description call-forward busy Configures call forwarding to another number when the Cisco IP phone is busy. call-forward noan Configures call forwarding to another number when no answer is received from the Cisco IP phone. ephone Enters ephone configuration mode to register Cisco IP phones.
Chapter 5 Command Reference call-forward busy (ephone-dn) call-forward busy (ephone-dn) To configure call forwarding to another number when the Cisco IP phone is busy, use the call-forward busy command in ephone-dn configuration mode. To disable call forwarding during busy, use the no form of this command. call-forward busy directory-number no call-forward busy [directory-number] Syntax Description directory-number Defaults No default behavior or values.
Chapter 5 Command Reference call-forward busy (ephone-dn) Related Commands Command Description call-forward all Configures call forwarding for all the incoming calls on one of the lines of a Cisco IP phone to another telephone. call-forward noan Configures call forwarding to another number when no answer is received from the Cisco IP phone. ephone Enters ephone configuration mode to register Cisco IP phones.
Chapter 5 Command Reference call-forward noan (ephone-dn) call-forward noan (ephone-dn) To configure call forwarding to another number when no answer is received from a Cisco IP phone, use the call-forward noan command in ephone-dn configuration mode. To disable call forwarding, use the no form of this command. call-forward noan directory-number timeout seconds no call-forward noan [directory-number] Syntax Description directory-number Selected directory number. Represents a fully qualified E.
Chapter 5 Command Reference call-forward noan (ephone-dn) Examples The following example shows how to set call forwarding of incoming calls to directory number 5005 when line 1, directory number 5001, does not answer. The timeout period before the call is forwarded to the directory number 5005 is set for 10 seconds.
Chapter 5 Command Reference caller-id block (ephone-dn) caller-id block (ephone-dn) To enable caller-ID blocking for outbound calls, use the caller-id block command in ephone-dn configuration mode. To disable caller ID, use the no form of this command. caller-id block no caller-id block Syntax Description This command has no arguments or keywords. Defaults Caller ID is not blocked on calls originating from a Cisco IP phone.
Chapter 5 Command Reference caller-id block (ephone-dn) Related Commands Command Description ephone Enters ephone configuration mode to register Cisco IP phones. ephone-dn Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines. Cisco IOS Telephony Service, Version 2.
Chapter 5 Command Reference cor (ephone-dn) cor (ephone-dn) To configure a class of restriction (COR) on the dial peers associated with a directory number, use the cor command in ephone-dn configuration mode. To disable COR associated with a directory number, use the no form of this command. cor {incoming | outgoing} cor-list-name no cor cor-list-name Syntax Description incoming COR list to be used by incoming dial peers. outgoing COR list to be used by outgoing dial peers.
Chapter 5 Command Reference cor (ephone-dn) Related Commands Command Description corlist-incoming Specifies the COR list to be used when a specified dial peer acts as the incoming dial peer. corlist-outgoing Specifies the COR list to be used by an outgoing dial peer. dial-peer cor list Defines a COR list name. ephone-dn Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines. Cisco IOS Telephony Service, Version 2.
Chapter 5 Command Reference date-format (telephony-service) date-format (telephony-service) To set the date display format on all the Cisco IP phones attached to the router, use the date-format command in telephony-service configuration mode. To disable the date display format, use the no form of this command. date-format {mm-dd-yy | dd-mm-yy} no date-format {mm-dd-yy | dd-mm-yy} Syntax Description mm-dd-yy Set to month, day, and year. Each slot needs a two-digit number.
Chapter 5 Command Reference debug ephone alarm debug ephone alarm To set SkinnyStation alarm messages debugging for the Cisco IP phone, use the debug ephone alarm debug command in privileged EXEC mode. To disable debugging, use the no form of this command. debug ephone alarm [mac-address mac-address] no debug ephone alarm [mac-address mac-address] Syntax Description mac-address (Optional) Defines the MAC address of the Cisco IP phone.
Chapter 5 Command Reference debug ephone alarm CM-bad-state Related Commands Command Description debug ephone detail Sets detail debugging for the Cisco IP phone. debug ephone error Sets error debugging for the Cisco IP phone. debug ephone keepalive Sets keepalive debugging for the Cisco IP phone. debug ephone mwi Sets message waiting indication (MWI) debugging for the Cisco IP phone.
Chapter 5 Command Reference debug ephone detail debug ephone detail To set detail debugging for the Cisco IP phone, use the debug ephone detail command in privileged EXEC mode. To disable debugging, use the no form of this command. debug ephone detail [mac-address mac-address] no debug ephone detail [mac-address mac-address] Syntax Description mac-address (Optional) Defines the MAC address of the Cisco IP phone. mac-address (Optional) Specifies the MAC address of the Cisco IP phone.
Chapter 5 Command Reference debug ephone detail . . 1d04h: Skinny Call State change for DN 1 SIEZE . . 1d04h: ephone-1[1]:SetCallState line 1 DN 1 TsOffHook . . 1d04h: ephone-1[1]:SetLineLamp 1 to ON . . 1d04h: ephone-1[1]:KeypadButtonMessage 5 . . 1d04h: ephone-1[1]:KeypadButtonMessage 0 . . 1d04h: ephone-1[1]:KeypadButtonMessage 0 . . 1d04h: ephone-1[1]:KeypadButtonMessage 2 . . 1d04h: ephone-1[1]:Store ReDial digit: 5002 . SkinnyTryCall to 5002 instance 1 . .
Chapter 5 Command Reference debug ephone detail . 1d04h: 1d04h: 1d04h: . . 1d04h: . . 1d04h: . . 1d04h: . . 1d04h: 1d04h: 1d04h: 1d04h: 1d04h: 1d04h: 1d04h: 1d04h: 1d04h: 1d04h: 1d04h: 1d04h: 1d04h: . . . Related Commands ephone-1[1]:OpenReceiveChannelAck 1.2.172.
Chapter 5 Command Reference debug ephone error debug ephone error To set error debugging for the Cisco IP phone, use the debug ephone error command in privileged EXEC mode. To disable debugging, use the no form of this command. debug ephone error [mac-address mac-address] no debug ephone error [mac-address mac-address] Syntax Description mac-address (Optional) Defines the MAC address of the Cisco IP phone. mac-address (Optional) Specifies the MAC address of the Cisco IP phone.
Chapter 5 Command Reference debug ephone error Related Commands Command Description debug ephone detail Sets detail debugging for the Cisco IP phone. debug ephone keepalive Sets keepalive debugging for the Cisco IP phone. debug ephone mwi Sets message waiting indication (MWI) debugging for the Cisco IP phone. debug ephone pak Provides voice packet level debugging and prints the contents of one voice packet in every 1024 voice packets.
Chapter 5 Command Reference debug ephone keepalive debug ephone keepalive To set keepalive debugging for the Cisco IP phone, use the debug ephone keepalive command in privileged EXEC mode. To disable debugging, use the no form of this command. debug ephone keepalive [mac-address mac-address] no debug ephone keepalive [mac-address mac-address] Syntax Description mac-address (Optional) Defines the MAC address of the Cisco IP phone. mac-address (Optional) Specifies the MAC address of the Cisco IP phone.
Chapter 5 Command Reference debug ephone keepalive 1d05h: 1d05h: 1d05h: 1d05h: 1d05h: 1d05h: 1d05h: 1d05h: Related Commands ephone-1 Set interface FastEthernet0/0 ETHERNET ephone-1[1]:Keepalive socket[1] SEP003094C3E1A8 Skinny Checking for stale sockets ephone-1 Set interface FastEthernet0/0 ETHERNET ephone-1[1]:Keepalive socket[1] SEP003094C3E1A8 ephone-1 Set interface FastEthernet0/0 ETHERNET ephone-1[1]:Keepalive socket[1] SEP003094C3E1A8 Skinny active socket list (3/96): 1 2 4 Command Description
Chapter 5 Command Reference debug ephone mwi debug ephone mwi To set message waiting indication (MWI) debugging for the Cisco IOS Telephony Service router, use the debug ephone mwi command in privileged EXEC mode. To disable debugging, use the no form of this command. debug ephone mwi no debug ephone mwi Syntax Description This command has no arguments or keywords. Command Modes Privileged EXEC Command History Release Modification 12.
Chapter 5 Command Reference debug ephone mwi Command Description debug ephone pak Provides voice packet level debugging and prints the contents of one voice packet in every 1024 voice packets. debug ephone raw Provides raw low-level protocol debugging display for all SCCP. debug ephone register Sets registration debugging for the Cisco IP phone. debug ephone state Sets state debugging for the Cisco IP phone. debug ephone statistics Sets statistics debugging for the Cisco IP phone.
Chapter 5 Command Reference debug ephone pak debug ephone pak To provide voice packet level debugging and to print the contents of one voice packet in every 1024 voice packets, use the debug ephone pak command in privileged EXEC mode. To disable debugging, use the no form of this command. debug ephone pak [mac-address mac-address] no debug ephone pak [mac-address mac-address] Syntax Description mac-address (Optional) Defines the MAC address of the Cisco IP phone.
Chapter 5 Command Reference debug ephone pak 01:29:14: ***ph_xmit_ephone DN 3 tx_pkts 5770 dest=10.2.1.
Chapter 5 Command Reference debug ephone raw debug ephone raw To provide raw low-level protocol debugging display for all Skinny Client Control Protocol (SCCP), use the debug ephone raw command in privileged EXEC mode. To disable debugging, use the no form of this command. debug ephone raw [mac-address mac-address] no debug ephone raw [mac-address mac-address] Syntax Description mac-address (Optional) Defines the MAC address of the Cisco IP phone.
Chapter 5 Command Reference debug ephone raw 1d05h: skinny socket received 4 bytes on socket [1] 0 0 0 0 1d05h: 1d05h: SkinnyMessageID = 0 1d05h: skinny send 4 bytes 4 0 0 0 0 0 0 0 0 1 0 0 1d05h: socket [1] sent 12 bytes OK (incl hdr) for ephone-(1) 1d06h: skinny socket received 4 bytes on socket [1] 0 0 0 0 1d06h: 1d06h: SkinnyMessageID = 0 1d06h: skinny send 4 bytes 4 0 0 0 0 0 0 0 0 1 0 0 1d06h: socket [1] sent 12 bytes OK (incl hdr) for ephone-(1) Related Commands Command Description debug ephon
Chapter 5 Command Reference debug ephone register debug ephone register To set registration debugging for the Cisco IP phone, use the debug ephone register command in privileged EXEC mode. To disable debugging, use the no form of this command. debug ephone register [mac-address mac-address] no debug ephone register [mac-address mac-address] Syntax Description mac-address (Optional) Defines the MAC address of the Cisco IP phone. mac-address (Optional) Specifies the MAC address of the Cisco IP phone.
Chapter 5 Command Reference debug ephone register 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: . . . 1d06h: . Related Commands ephone-(1)[1] StationRegisterMessage (2/3/12) from 10.1.0.21 ephone-(1)[1] Register StationIdentifier DeviceName SEP003094C3E1A8 ephone-(1)[1] StationIdentifier Instance 1 deviceType 7 ephone-1[-1]:stationIpAddr 10.1.0.21 ephone-1[-1]:maxStreams 0 ephone-(1) Allow any Skinny Server IP address 10.1.0.
Chapter 5 Command Reference debug ephone state debug ephone state To set state debugging for the Cisco IP phone, use the debug ephone state command in privileged EXEC mode. To disable debugging, use the no form of this command. debug ephone state [mac-address mac-address] no debug ephone state [mac-address mac-address] Syntax Description mac-address (Optional) Defines the MAC address of the Cisco IP phone. mac-address (Optional) Specifies the MAC address of the Cisco IP phone.
Chapter 5 Command Reference debug ephone state 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: 1d06h: Related Commands ephone-1[1]:Skinny-to-Skinny call DN 1 to DN 2 instance 1 ephone-1[1]:SetCallState line 1 DN 1 TsRingOut ephone-1[1]:Call Info DN 1 line 1 ref 158 called 5002 calling 5001 ephone-1[1]: Jane calling ephone-1[1]: Jill ephone-1[1]:SetCallState line 3 DN 2 TsRingIn ephone-1[1]:Call Inf
Chapter 5 Command Reference debug ephone statistics debug ephone statistics To set call statistics debugging for the Cisco IP phone, use the debug ephone statistics command in privileged EXEC mode. To disable debugging, use the no form of this command. debug ephone statistics [mac-address mac-address] no debug ephone statistics [mac-address mac-address] Syntax Description mac-address (Optional) Defines the MAC address of the Cisco IP phone.
Chapter 5 Command Reference debug ephone statistics EPHONE statistics debugging is enabled for phone 0030.94C3.
Chapter 5 Command Reference debug mwi relay errors debug mwi relay errors To debug message waiting indication (MWI) relay errors, use the debug mwi relay errors command in privileged EXEC mode. To disable debugging, use the no form of this command. debug mwi relay errors no debug mwi relay errors Syntax Description This command has no arguments or keywords. Command Modes Privileged EXEC Command History Release Modification 12.
Chapter 5 Command Reference debug mwi relay events debug mwi relay events To set message waiting indication (MWI) relay events debugging, use the debug mwi relay events command in privileged EXEC mode. To disable debugging, use the no form of this command. debug mwi relay events no debug mwi relay events Syntax Description This command has no arguments or keywords. Command Modes Privileged EXEC Command History Release Modification 12.
Chapter 5 Command Reference description (ephone-dn) description (ephone-dn) To enable an alphanumeric description label in the top black bar on the display screen for a Cisco IP Phone 7960 and Cisco IP Phone 7940, use the description command in ephone-dn configuration mode. To remove the alphanumeric description label, use the no form of this command.
Chapter 5 Command Reference description (ephone-dn) Related Commands Command Description ephone-dn Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines. number Configures a valid number for the Cisco IP phone. Cisco IOS Telephony Service, Version 2.
Chapter 5 Command Reference dialplan-pattern (telephony-service) dialplan-pattern (telephony-service) To create a global prefix that can be used to expand the abbreviated extension numbers into fully qualified E.164 numbers, use the dialplan-pattern command in telephony-service configuration mode. To disable, use the no form of this command.
Chapter 5 Command Reference dialplan-pattern (telephony-service) dialplan-pattern is also required to register the Cisco IP phone lines with a gatekeeper. The dialplan-pattern command can resolve an incoming call with a full E.164 number to a Cisco IP phone extension number. The extension-length keyword enables the system to convert a full E.164 telephone number back to an extension number for the purposes of caller-ID display, received, and missed call lists.
Chapter 5 Command Reference directory (telephony-service) directory (telephony-service) To define Cisco IP phone local directory naming order, use the directory command in telephony-service configuration mode. To disable the directory URL, use the no form of this command. directory {first-name-first | last-name-first} no directory {first-name-first | last-name-first} Syntax Description first-name-first First name is entered first in the Cisco IP phone directory name field.
Chapter 5 Command Reference directory (telephony-service) Related Commands Command Description name Configures a username associated with a directory number. number Configures a valid number for the Cisco IP phone. telephony-service Enables Cisco IOS Telephony Service and enters telephony-service configuration mode. url Provisions URLs for use by the Cisco IP phones connected to the Cisco IOS Telephony Service router. Cisco IOS Telephony Service, Version 2.
Chapter 5 Command Reference dn-webedit (telephony-service) dn-webedit (telephony-service) To enable adding of directory numbers through a web interface, use the dn-webedit command in telephony-service configuration mode. To disable this feature, use the no form of this command. dn-webedit no dn-edit Syntax Description This command has no arguments or keywords. Defaults dn-webedit command is disabled. Command Modes Telephony-service configuration Command History Release Modification 12.
Chapter 5 Command Reference dn-webedit (telephony-service) Related Commands Command Description ephone-dn Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines. telephony-service Enables Cisco IOS Telephony Service and enters telephony-service configuration mode. time-webedit Enables setting time through the web interface. Cisco IOS Telephony Service, Version 2.
Chapter 5 Command Reference ephone ephone To enter the Ethernet phone (ephone) configuration mode, use the ephone command in global configuration mode. To disable the ephone configuration mode, use the no form of this command. ephone tag no ephone tag Syntax Description tag Number of the Ethernet phone tag.
Chapter 5 Command Reference ephone Usage Guidelines This is a top-level command used to configure Cisco IP phones on the Cisco IOS Telephony Service router. By default, no Cisco IP phone is configured. Therefore, you must manually enter the number of Cisco IP phones you need to configure in your network by entering the max-ephones and max-dn commands.
Chapter 5 Command Reference ephone-dn ephone-dn To configure the directory numbers for the Cisco IP phone lines, voice-mail ports, and message waiting indication (MWI) code, and to enter ephone-dn configuration mode, use the ephone-dn command in global configuration mode. To disable the directory numbers for the Cisco IP phone lines, use the no form of this command. ephone-dn dn-tag no ephone-dn dn-tag Syntax Description dn-tag Directory number tag.
Chapter 5 Command Reference ephone-dn Usage Guidelines This is a top-level command used to configure Cisco IP phones on the Cisco IOS Telephony Service router. By default, no directory number is configured. Therefore, you must manually enter the number of Cisco IP phones you need to configure in your network by entering the max-ephones and max-dn commands.
Chapter 5 Command Reference ephone-dn Command Description telephony-service Enables Cisco IOS Telephony Service and enters telephony-service configuration mode. translate Selects a translation rule to numbers dialed by the Cisco IP phone users. Cisco IOS Telephony Service, Version 2.
Chapter 5 Command Reference hold-alert (ephone-dn) hold-alert (ephone-dn) To set audible alert notification on the Cisco IP phone for alerting the user about on-hold calls, use the hold-alert command in ephone-dn configuration mode. To disable this feature, use the no form of this command. hold-alert timeout {idle | originator | shared} no hold-alert timeout {idle | originator | shared} Syntax Description timeout Time interval in seconds the audible alert notification is repeated.
Chapter 5 Command Reference hold-alert (ephone-dn) Note From the perspective of the originator of the call-on-hold, the shared and the originator keywords provide the same functionality. When the shared keyword is enabled, a 1-second burst of ringing is generated for all the idle phones that share the same line appearance. If the phones are in use, they do not get an audio beep alert. Only the phone that initiated the call, if busy, hears a call-waiting beep.
Chapter 5 Command Reference huntstop (ephone-dn) huntstop (ephone-dn) To set the huntstop attribute for the dial peers associated with the Cisco IP phone lines, use the huntstop command in ephone-dn configuration mode. To disable huntstop, use the no form of this command. huntstop no huntstop Syntax Description This command has no arguments or keywords. Defaults Huntstop is set by default. Command Modes Ephone-dn configuration Command History Release Modification 12.
Chapter 5 Command Reference huntstop (ephone-dn) The following example shows a typical configuration where ephone-dn huntstop (default) is required: ephone-dn 1 number 5001 ephone 4 button 1:1 mac-address 0030.94c3.8724 dial-peer voice 5000 voip destination-pattern 5... session target ipv4:223.223.223.223 In the previous example, the huntstop attribute is set to ON by default and prevents calls to extension 5001 from being re-routed to the on-net H.323 dial-peer for 5... when the 5001 extension is busy.
Chapter 5 Command Reference intercom (ephone-dn) intercom (ephone-dn) To define the directory number for the Cisco IP phone that connects with another Cisco IP phone for the intercom feature, use the intercom command in ephone-dn configuration mode. To disable this feature, use the no form of this command. intercom directory-number [barge-in | no-auto-answer] [label label] no intercom directory-number Syntax Description directory-number The telephone number where the intercom calls are placed.
Chapter 5 Command Reference intercom (ephone-dn) Examples The following example shows how to set the intercom on Cisco IP phone directory number 1: Router(config)# ephone-dn 1 Router(config-ephone-dn) number A5001 Router(config-ephone-dn) name “intercom” Router(config-ephone-dn) intercom A5002 barge-in The following example shows intercom configuration between two Cisco IP phones: ephone-dn 18 number A5001 name “intercom” intercom A5002 [barge-in] ephone-dn 19 number A5002 name “intercom” intercom A5001
Chapter 5 Command Reference ip source-address (telephony-service) ip source-address (telephony-service) To enable the router to receive messages from the Cisco IP phones through the specified IP addresses and ports, use the ip source-address command in telephony-service configuration mode. To disable the router from receiving messages from Cisco IP phones, use the no form of this command.
Chapter 5 Command Reference ip source-address (telephony-service) The ip source-address command enables the router to receive messages from the Cisco IP phones through the specified IP address and port. The ip source-address command helps the router to autogenerate the SEPDEFAULT.cnf file and the XMLDefault.cnf.xml file, which are stored in the router’s Flash memory. The SEPDEFAULT.
Chapter 5 Command Reference keepalive (telephony-service) keepalive (telephony-service) To configure the time interval between sending keepalive messages to the router used by the Cisco IP phones, use the keepalive command in telephony-service configuration mode. To return the default, use the no form of this command. keepalive seconds no keepalive seconds Syntax Description seconds Defaults The default is 30 seconds.
Chapter 5 Command Reference keepalive (telephony-service) Related Commands Command Description ephone Enters ephone configuration mode to register Cisco IP phones. ephone-dn Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines. telephony-service Enables Cisco IOS Telephony Service and enters telephony-service configuration mode. Cisco IOS Telephony Service, Version 2.
Chapter 5 Command Reference load (telephony-service) load (telephony-service) To download a new phone firmware on the Cisco IP phones, use the load command in telephony-service configuration mode. To disable a new phone firmware on the Cisco IP phones, use the no form of this command. load {7960-7940 | 7910 | 7935} phone-load no load {7960-7940 | 7910 | 7935} phone-load Syntax Description 7960-7940 Specifies the IP phone firmware for Cisco IP Phone 7960 and Cisco IP phone 7940.
Chapter 5 Command Reference load (telephony-service) Examples The following example shows how to download the correct phone firmware for the specific Cisco IP phones: Note The filenames are case-sensitive. Router(config)# telephony-service Router(config-telephony-service)# load 7960-7940 P003E302 Router(config-telephony-service)# load 7910 P004E302 Router(config)# tftp-server flash:P003E302.bin Router(config)# tftp-server flash:P004E302.bin Note The .
Chapter 5 Command Reference loopback-dn (ephone-dn) loopback-dn (ephone-dn) To create a virtual loopback voice port (loopback-dn) to establish a demarcation point for VoIP calls and supplementary services, use the loopback-dn command in ephone-dn configuration mode. To delete a loopback-dn configuration, use the no form of this command.
Chapter 5 Command Reference loopback-dn (ephone-dn) Command History Usage Guidelines Release Modification 12.2(2)XT This command was introduced on the following platforms: Cisco 1750, Cisco 1751, Cisco 2600 series, Cisco 3600 series, and Cisco IAD2420 series. 12.2(2)XT3 The suffix keyword was added. 12.2(8)T This command was integrated into Cisco IOS Release 12.2(8)T and implemented on the Cisco 3725 and Cisco 3745 routers. The auto-con keyword was added. 12.
Chapter 5 Command Reference loopback-dn (ephone-dn) The loopback-dn mechanism allows for call operations (such as call transfer and call forward) that are invoked for the call segment on one side of the loopback-dn port pair to be isolated from the call segment that is present on the opposite side of the loopback-dn port pair. This approach is useful when the endpoint devices associated with the two different sides have mismatched call transfer and call forwarding capabilities.
Chapter 5 Command Reference loopback-dn (ephone-dn) The following example shows a loopback-dn configuration that pairs ephone-dns 15 and 16.An incoming call (for example, from VoIP) to 4085550101 matches ephone-dn 16. The call is then reoriginated from ephone-dn 15 and sent to extension 50101. Another incoming call (for example, from a local IP phone) to extension 50151 matches ephone-dn 15. It is reoriginated from ephone-dn 16 and sent to 4085550151. ephone-dn 15 number 5015.
Chapter 5 Command Reference mac-address (ephone) mac-address (ephone) To configure the MAC address of the Cisco IP phone, use the mac-address command in ephone configuration mode. To disable the MAC address of the Cisco IP phone, use the no form of this command. mac-address mac-address no mac-address mac-address Syntax Description mac-address Defaults No default behavior or values. Command Modes Ephone configuration Command History Release Modification 12.
Chapter 5 Command Reference mac-address (ephone) Related Commands Command Description ephone Enters ephone configuration mode to register Cisco IP phones. ephone-dn Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines. show ephone Displays Cisco IP phone output. telephony-service Enables Cisco IOS Telephony Service and enters telephony-service configuration mode. Cisco IOS Telephony Service, Version 2.
Chapter 5 Command Reference max-conferences (telephony-service) max-conferences (telephony-service) To set the maximum number of simultaneous three-party conferences supported by the router, use the max-conferences command in telephony-service configuration mode. To return to the default conferencing numbers, use the no form of this command.
Chapter 5 Command Reference max-conferences (telephony-service) Usage Guidelines The max-conferences command supports three-party conferences for local and on-net calls only when all conference participants are using G.711. Conversion between G.711 u-law and a-law is supported. Mixing of the media streams is supported by the Cisco IOS processor. The maximum number of simultaneous conferences is limited to the platform-specific maximum.
Chapter 5 Command Reference max-dn (telephony-service) max-dn (telephony-service) To set the maximum number of directory numbers that can be supported by the router, use the max-dn command in telephony-service configuration mode. To return to the default directory numbers, use the no form of this command. max-dn max directory numbers no max-dn Syntax Description max directory numbers Defaults The default is 0.
Chapter 5 Command Reference max-dn (telephony-service) Examples The following example shows how to set the maximum number of directory numbers to 12: Router(config)# telephony-service Router(config-telephony-service)# max-dn 12 Related Commands Command Description ephone Enters ephone configuration mode to register Cisco IP phones. ephone-dn Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines.
Chapter 5 Command Reference max-ephones (telephony-service) max-ephones (telephony-service) To configure the maximum number of Cisco IP phones that can be supported by the router, use the max-ephones command in telephony-service configuration mode. To return to the default number of Cisco IP phones, use the no form of this command. max-ephones max phones no max-ephones Syntax Description max phones Defaults The default is 0.
Chapter 5 Command Reference max-ephones (telephony-service) Examples The following example shows how to set the maximum number of Cisco IP phones to 24 for a Cisco router: Router(config)# telephony-service Router(config-telephony-service)# max-ephones 24 Related Commands Command Description ephone Enters ephone configuration mode to register Cisco IP phones. ephone-dn Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines.
Chapter 5 Command Reference moh (telephony-service) moh (telephony-service) To configure Music On Hold (MOH), use the moh command in telephony-service configuration mode. To disable music on hold, use the no form of this command. moh filename no moh filename Syntax Description filename Defaults No default behavior or values. Command Modes Telephony-service configuration Command History Release Modification 12.
Chapter 5 Command Reference moh (telephony-service) Related Commands Command Description telephony-service Enables Cisco IOS Telephony Service and enters telephony-service configuration mode. Cisco IOS Telephony Service, Version 2.
Chapter 5 Command Reference mwi (ephone-dn) mwi (ephone-dn) To configure specific Cisco IP phone directory numbers to receive message waiting indication (MWI) notification from an external voice-mail system, use the mwi command in ephone-dn configuration mode. To disable this feature, use the no form of this command.
Chapter 5 Command Reference mwi (ephone-dn) Router(config-ephone-dn) mwi on The following example shows how to set message waiting indication to OFF: Router(config)# ephone-dn 2 Router(config-ephone-dn) number 8001 Router(config-ephone-dn) mwi off The following example shows how to set message waiting indication to ON-OFF for the primary and secondary number, where the MWI information is embedded in the calling party number: Router(config)# ephone-dn 3 Router(config-ephone-dn) number 8002 secondary 8003
Chapter 5 Command Reference mwi expires (telephony-service) mwi expires (telephony-service) To set the expire timer for registration for either the client or server, use the mwi expires command in telephony-service configuration mode. To disable the expire timer for a subscription, use the no form of this command. mwi expires seconds no mwi expires seconds Syntax Description seconds Defaults Default is set to 86,400 seconds (24 hours).
Chapter 5 Command Reference mwi expires (telephony-service) Command Description mwi sip-server (telephony-service) Configures IP address and port for the external SIP-based MWI server. telephony-service Enables Cisco IOS Telephony Service and enters telephony-service configuration mode. Cisco IOS Telephony Service, Version 2.
Chapter 5 Command Reference mwi relay (telephony-service) mwi relay (telephony-service) To enable the Cisco IOS Telephony Service router to relay message waiting indication (MWI) information to remote Cisco IP phones, use the mwi relay command in telephony-service configuration mode. To disable MWI relay, use the no form of this command. mwi relay no mwi relay Syntax Description This command has no arguments or keywords. Defaults No default behavior or values.
Chapter 5 Command Reference mwi sip (ephone-dn) mwi sip (ephone-dn) To subscribe an extension in a Cisco IOS Telephony Service router to receive message waiting indication (MWI) notification from a Session Initiation Protocol (SIP) protocol-based MWI server, use the mwi sip command in ephone-dn configuration mode. To delete the configuration, use the no form of this command. mwi sip no mwi sip Syntax Description This command has no arguments or keywords. Defaults No default behavior or values.
Chapter 5 Command Reference mwi sip (ephone-dn) This command requests that the SIP server configured for the Cisco IOS Telephony Service router send MWI notification messages through the SIP protocol for extension 5001. Related Commands Command Description ephone-dn Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines. mwi (ephone-dn) Configures specific Cisco IP phone directory numbers to receive MWI notification from an external voice-mail system.
Chapter 5 Command Reference mwi sip-server (telephony-service) mwi sip-server (telephony-service) To configure IP address and port for the external Session Initiation Protocol (SIP)-based message waiting indication (MWI) server, use the mwi sip-server command in telephony-service configuration mode. To disable the MWI server, use the no form of this command.
Chapter 5 Command Reference mwi sip-server (telephony-service) Examples The following example shows how to set the MWI for the SIP server and set the individual ephone-dn extension numbers to the MWI SIP server’s notification list: Router(config) ephone-dn Router(config-ephone-dn) Router(config-ephone-dn) Router(config-ephone-dn) 1 number 5001 name user1 mwi sip Router(config) telephony-service Router(config-telephony-service) mwi sip-server 192.168.255.
Chapter 5 Command Reference name (ephone-dn) name (ephone-dn) To configure a username associated with a directory number, use the name command in ephone-dn configuration mode. To disable a username associated with a directory number, use the no form of this command. name name no name name Syntax Description name Defaults No default behavior or values. Command Modes Ephone-dn configuration Command History Release Modification 12.
Chapter 5 Command Reference name (ephone-dn) Router(config)# ephone-dn 1 Router(config-ephone-dn) name John Smith The following example shows how to configure the username Jane Smith with the pattern last-name-first: Router(config)# ephone-dn 1 Router(config-ephone-dn) name Smith, Jane Related Commands Command Description ephone Enters ephone configuration mode to register Cisco IP phones.
Chapter 5 Command Reference number (ephone-dn) number (ephone-dn) To configure a valid number for the Cisco IP phone, use the number command in ephone-dn configuration mode. To disable a number for the Cisco IP phone, use the no form of this command. number number [secondary number] [no-reg [both | primary]] no number number [secondary number] [no-reg [both | primary]] Syntax Description number E.164 telephone number. secondary (Optional) A second telephone number with an ephone-dn.
Chapter 5 Command Reference number (ephone-dn) Examples The following example shows that 5001 is set as the primary extension number for a Cisco IP phone and 0 as the secondary number. This action allows the telephone number 5001 to act as a regular extension number and also to act as the operator line such that callers who dial 0 are routed to the phone line with extension number 5001.
Chapter 5 Command Reference paging (ephone-dn) paging (ephone-dn) To set paging numbers that can be called to broadcast an audio page to a group of Cisco IP phones, use the paging command in ephone-dn configuration mode. To disable this feature, use the no form of this command. paging [ip multicast-address port udp-port-number] no paging [ip multicast-address port udp-port-number] Syntax Description ip (Optional) IP multicast.
Chapter 5 Command Reference paging (ephone-dn) Examples The following example configures IP multicast paging: Router(config)# ephone-dn 20 Router(config-ephone-dn) number 2000 Router(config-ephone-dn) paging ip 192.0.1.1 port 2000 The configuration is as follows: ephone-dn 20 number 2000 paging ip 224.0.1.20 port 2000 ephone-dn 21 number 2001 paging ip 224.0.1.
Chapter 5 Command Reference paging group (ephone-dn) paging group (ephone-dn) To set the audio paging directory number for a large combined group, use the paging group command in ephone-dn configuration mode. To remove a paging group, use the no form of this command.
Chapter 5 Command Reference paging group (ephone-dn) paging ip 224.0.1.20 port 2000 ephone-dn 21 number 2001 paging ip 224.0.1.21 port 2000 ephone-dn 22 number 2002 paging ip 224.0.2.22 port 2000 paging group 20,21 ephone 1 button 1:1 paging-dn 20 ephone 2 button 1:2 paging-dn 20 ephone 3 button 1:3 paging-dn 21 ephone 4 button 1:4 paging-dn 21 ephone 5 button 1:5 paging-dn 22 In this example, paging calls to 2000 go to Cisco IP phones (ephones) 1 and 2, and paging calls to 2001 go to ephones 3 and 4.
Chapter 5 Command Reference paging-dn (ephone) paging-dn (ephone) To set an audio paging directory number for each Cisco IP phone, use the paging-dn command in ephone configuration mode. To disable this feature, use the no form of this command. paging-dn paging-dn-number-tag {multicast | unicast} no paging-dn paging-dn-number-tag {multicast | unicast} Syntax Description paging-dn-number-tag Directory tag number of the paging directory number (ephone-dn) to associate with the Cisco IP phone.
Chapter 5 Command Reference paging-dn (ephone) phones that are in the idle state through the speakerphone mode. The IP phone display shows the “name” information associated with the paging DN used to activate the page. During an active paging, incoming or outgoing call for an answered or initiated call disconnects the IP phone from the paging output.
Chapter 5 Command Reference paging-dn (ephone) Command Description paging (ephone-dn) Sets paging numbers that can be called in order to broadcast an audio page to a group of Cisco IP phones. paging group (ephone-dn) Sets the audio paging directory number for a large combined group. Cisco IOS Telephony Service, Version 2.
Chapter 5 Command Reference pattern direct (vm-integration) pattern direct (vm-integration) To configure the dual-tone multifrequency (DTMF) digit pattern forwarding necessary to activate the voice-mail system when the user presses the messages button on the phone, use the pattern direct command in voice-mail integration configuration mode. To disable DTMF digit pattern forwarding when the user presses the messages button on the phone, use the no form of this command.
Chapter 5 Command Reference pattern direct (vm-integration) Usage Guidelines The pattern direct command is used to configure the sequence of DTMF digits passed to a voice-mail system attached to the Cisco IOS Telephony Service router through one or more voice ports.
Chapter 5 Command Reference pattern ext-to-ext busy (vm-integration) pattern ext-to-ext busy (vm-integration) To configure the dual-tone multifrequency (DTMF) digit pattern forwarding necessary to activate the voice-mail system once an internal extension attempts to connect to a busy extension and the call is forwarded to voice mail, use the pattern ext-to-ext busy command in voice-mail integration configuration mode.
Chapter 5 Command Reference pattern ext-to-ext busy (vm-integration) Usage Guidelines The pattern ext-to-ext busy command is used to configure the sequence of DTMF digits passed to a voice-mail system attached to the Cisco IOS Telephony Service router through one or more voice ports.
Chapter 5 Command Reference pattern ext-to-ext no-answer (vm-integration) pattern ext-to-ext no-answer (vm-integration) To configure the dual-tone multifrequency (DTMF) digit pattern forwarding necessary to activate the voice-mail system once an internal extension fails to connect to an extension and the call is forwarded to voice mail, use the pattern ext-to-ext no-answer command in voice-mail integration configuration mode. To disable DTMF digit pattern forwarding, use the no form of this command.
Chapter 5 Command Reference pattern ext-to-ext no-answer (vm-integration) Usage Guidelines The pattern ext-to-ext no-answer command is used to configure the sequence of DTMF digits passed to a voice-mail system attached to the Cisco IOS Telephony Service router through one or more voice ports.
Chapter 5 Command Reference pattern trunk-to-ext busy (vm-integration) pattern trunk-to-ext busy (vm-integration) To configure the dual-tone multifrequency (DTMF) digit pattern forwarding necessary to activate the voice-mail system once an external trunk call reaches a busy extension and the call is forwarded to voice mail, use the pattern trunk-to-ext busy command in voice-mail integration configuration mode.
Chapter 5 Command Reference pattern trunk-to-ext busy (vm-integration) Usage Guidelines The pattern trunk-to-ext busy command is used to configure the sequence of DTMF digits passed to a voice-mail system attached to the Cisco IOS Telephony Service router through one or more voice ports.
Chapter 5 Command Reference pattern trunk-to-ext no-answer (vm-integration) pattern trunk-to-ext no-answer (vm-integration) To configure the dual-tone multifrequency (DTMF) digit pattern forwarding necessary to activate the voice-mail system when an external trunk call reaches an unanswered extension and the call is forwarded to voice mail, use the pattern trunk-to-ext no-answer command in voice-mail integration configuration mode.
Chapter 5 Command Reference pattern trunk-to-ext no-answer (vm-integration) Usage Guidelines Release Modification 12.2(11)T For Cisco IOS Telephony Service, this command was integrated into Cisco IOS Release 12.2(11)T and implemented on the Cisco 1760 routers. 12.2(13)T This command was implemented on Cisco Survivable Site Remote Telephony, Version 2.02.
Chapter 5 Command Reference preference (ephone-dn) preference (ephone-dn) To set preference order for the directory number associated with a Cisco IP phone, use the preference command in ephone-dn configuration mode. To put the directory number in default preference order, use the no form of this command. preference preference-order no preference preference-order Syntax Description preference-order Defaults The default is 0 (the highest preference).
Chapter 5 Command Reference preference (ephone-dn) The configuration is as follows: ephone-dn 4 number 1222 preference 0 ! ! ephone-dn 5 number 1222 preference 1 In this example, number 1222 under directory number (ephone-dn) 4 has a higher preference than the number 1222 under ephone-dn 5. Related Commands Command Description ephone Enters ephone configuration mode to register Cisco IP phones.
Chapter 5 Command Reference reset (ephone) reset (ephone) To reset the Cisco IP phones in ephone configuration mode, use the reset command in ephone configuration mode. reset Syntax Description This command has no arguments or keywords. Defaults No default behavior or values. Command Modes Ephone configuration Command History Release Modification 12.
Chapter 5 Command Reference reset (ephone) Related Commands Command Description ephone Enters ephone configuration mode to register Cisco IP phones. ephone-dn Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines. telephony-service Enables Cisco IOS Telephony Service and enters telephony-service configuration mode. Cisco IOS Telephony Service, Version 2.
Chapter 5 Command Reference reset (telephony-service) reset (telephony-service) To reset the Cisco IP phones associated with the Cisco IOS Telephony Service router, use the reset command in telephony-service configuration mode. reset {all seconds | mac-address mac-address} Syntax Description all All Cisco IP phones. seconds Time interval, in seconds, between each phone reset. The range is from 0 to 15 seconds. mac-address mac-address MAC address of a particular Cisco IP phone.
Chapter 5 Command Reference reset (telephony-service) The following example shows how to configure the Cisco IP phone with the MAC address CFBA.321B.96FA: Router(config)# telephony-service Router(config-telephony-service)# reset mac-address CFBA.321B.96FA Related Commands Command Description ephone Enters ephone configuration mode to register Cisco IP phones. ephone-dn Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines.
Chapter 5 Command Reference show ephone show ephone To display Cisco IP phone output, use the show ephone EXEC command. show ephone [mac-address | summary | registered | unregistered | 7910 | 7940 | 7960 | ringing | offhook | dn dn-tag | remote | telephone-number phone-number] Command Modes mac-address (Optional) Specifies the MAC address of the Cisco IP phone. summary (Optional) Displays summary information for all Cisco IP phones registered with the Cisco IOS Telephony Service router.
Chapter 5 Command Reference show ephone Release Modification 12.2(8)T1 This command was implemented on the Cisco 2600-XM and Cisco 2691 routers. 12.2(11)T This command was integrated into Cisco IOS Release 12.2(11)T and implemented on the Cisco 1760 routers. Usage Guidelines The show ephone command displays statistical information for registered and unregistered Cisco IP phones.
Chapter 5 Command Reference show ephone Tag 5, Normal or Intercom dn ephone 1, mac-address 0030.94C3.CAA2, line 2 ephone 2, mac-address 0030.94c2.9919, line 3 The following is a sample output from the show ephone 7910 command: Router# show ephone 7910 ephone-5 Mac:0004.DD1E.56ED TCP socket:[1] activeLine:0 REGISTERED mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 IP:10.30.0.
Chapter 5 Command Reference show ephone Table 5-1 show ephone Field Descriptions Field Description Active Call An active call is in progress. activeLine Indicates the line (button) on the phone that is in use. Zero indicates that no line is in use. button 1 : dn 1 Shows the directory number (DN) tag number associated with the phone button. bytes Total number of voice data bytes sent or received by the Cisco IP phone.
Chapter 5 Command Reference show ephone Table 5-1 show ephone Field Descriptions (continued) Field Description REGISTERED Indicates that the Cisco IP phone is active and registered. Alternatives states are UNREGISTERED (indicating that the connection to the Cisco IP phone was closed in a normal manner) and DECEASED (indicating that the connection to the Cisco IP phone was closed because of a keepalive timeout). reset Pending reset. reset_sent Request for reset sent to the Cisco IP phone.
Chapter 5 Command Reference show ephone Table 5-2 provides an alphabetic listing of the command fields in the sample output. Table 5-2 Related Commands show ephone summary Field Descriptions Field Description activeLine Indicates the line (button) on the phone that is in use. Zero indicates that no line is in use debug If set to 1, indicates that debug for the phone is enabled; otherwise, it is set to 0. ephone-1 Cisco IP phone tag number. IP Assigned IP address of the Cisco IP phone.
Chapter 5 Command Reference show ephone-dn show ephone-dn To display a Cisco IP phone destination number of the Cisco IOS Telephony Service router, use the show ephone-dn EXEC command. show ephone-dn [tag | summary] Syntax Description tag (Optional) Destination number tag. The destination number can be from 1 to 24. summary (Optional) Summary of all Cisco IP phone destination numbers. Command Modes EXEC Command History Release Modification 12.
Chapter 5 Command Reference show ephone-dn Interdigit Time Out is set to 10 s Ringing Time Out is set to 180 s Companding Type is u-law Region Tone is set for US Wait Release Time Out is 30 s Station name None, Station number 5001 Caller ID Info Follows: Standard BELLCORE Voice card specific Info Follows: Digit Duration Timing is set to 100 ms The following is sample output from the show ephone-dn summary command: Router# show ephone-dn summary PORT ======== 50/0/1 50/0/2 50/0/3 50/0/4 DN STATE ========
Chapter 5 Command Reference show ephone-dn Table 5-3 Related Commands show ephone-dn Field Descriptions Field Description No Interface Down Failure State of the interface. NONE DN is not assigned with any MWI type. Noise Regeneration Not applicable to the Cisco IP phone. Non-Linear Processing Not applicable to the Cisco IP phone. Operational State Operational state of the voice port. Out Attenuation Not applicable to the Cisco IP phone.
Chapter 5 Command Reference show ephone-dn loopback show ephone-dn loopback To display information about loopback ephone-dns that have been created in a Cisco CallManager Express (Cisco CME) system, use the show ephone-dn loopback command in privileged EXEC mode. show ephone-dn loopback Syntax Description This command has no arguments or keywords. Command Modes Privileged EXEC Command History Release Modification 12.
Chapter 5 Command Reference show ephone-dn loopback Table 1 Related Commands show ephone-dn loopback Field Descriptions (continued) Field Description Forward Number of digits in the original called number to forward to the other ephone-dn in the loopback-dn pair. G711... G711Ulaw64k indicates G.711 codec, mu-law, 64000-bit stream. G711alaw64k indicates G.711 codec, a-law, 64000-bit stream. Loopback to ... Indicates the opposite ephone-dn in the loopback pair and the status of that ephone-dn.
Chapter 5 Command Reference show mwi relay clients show mwi relay clients To display registration information for the list of message waiting indication (MWI) relay clients, use the show mwi relay clients EXEC mode. show mwi relay clients Syntax Description This command has no arguments or keywords. Command Modes EXEC Command History Release Modification 12.
Chapter 5 Command Reference show mwi relay clients Related Commands Command Description mwi relay Enables the Cisco IOS Telephony Service router to relay MWI information to remote Cisco IP phones. Cisco IOS Telephony Service, Version 2.
Chapter 5 Command Reference show telephony-service admin show telephony-service admin To display the username and password association of the local administrator of the Cisco IOS Telephony Service router, use the show telephony-service admin command in EXEC mode. show telephony-service admin Syntax Description This command has no arguments or keywords. Command Modes EXEC Command History Release Modification 12.
Chapter 5 Command Reference show telephony-service all show telephony-service all To display the detailed configuration of all Cisco IP phones, voice ports, and dial peers of the Cisco IOS Telephony Service router, use the show telephony-service all command in EXEC mode. show telephony-service all Syntax Description This command has no arguments or keywords. Command Modes EXEC Command History Release Modification 12.
Chapter 5 Command Reference show telephony-service all huntstop ephone 1 mac-address 0030.94C3.37CB type 0 button 1:1 speed-dial 1 5002 speed-dial 2 5003 cos 0 ! ephone 2 mac-address 0030.94C3.
Chapter 5 Command Reference show telephony-service all Table 5-5 Related Commands show telephony-service all Field Descriptions Field Description dialplan-pattern Dial-plan pattern is set to expand the abbreviated extension numbers to fully qualified E.164 numbers. ephone Cisco IP phone. ephone-dn Cisco IP phone directory number. huntstop Huntstop is set. ip source address IP address used by Cisco IP phones to register with the router for service.
Chapter 5 Command Reference show telephony-service dial-peer show telephony-service dial-peer To display the Cisco IP phone dial peers of the Cisco IOS Telephony Service router, use the show telephony-service dial-peer command in EXEC mode. show telephony-service dial-peer Syntax Description This command has no arguments or keywords. Command Modes EXEC Command History Release Modification 12.
Chapter 5 Command Reference show telephony-service dial-peer dial-peer voice 20028 pots destination-pattern 5004 huntstop port 50/0/4 Table 5-6 provides an alphabetic listing of the command fields in the sample output. Table 5-6 Related Commands show telephony-service dial-peer Field Descriptions Field Description destination pattern Destination pattern (telephone number) configured for this dial peer. dial-peer voice Voice dial peer. huntstop Huntstop is set.
Chapter 5 Command Reference show telephony-service ephone show telephony-service ephone To display configuration for the Cisco IP phones, use the show telephony-service ephone command in EXEC mode. show telephony-service ephone Syntax Description This command has no arguments or keywords. Command Modes EXEC Command History Release Modification 12.
Chapter 5 Command Reference show telephony-service ephone Table 5-7 Related Commands show telephony-service ephone Field Descriptions Field Description button Button on the Cisco IP phone. cos Not applicable/unused. ephone Cisco IP phone. mac-address MAC address of the Cisco IP phone. type Not applicable; unused. speed-dial Speed-dial is set. Command Description show telephony-service all Displays the detailed configuration of all the Cisco IP phones.
Chapter 5 Command Reference show telephony-service ephone-dn show telephony-service ephone-dn To display the Cisco IP phone destination number output of the Cisco IOS Telephony Service router, use the show telephony-service ephone-dn command in EXEC mode. show telephony-service ephone-dn Syntax Description This command has no arguments or keywords. Command Modes EXEC Command History Release Modification 12.
Chapter 5 Command Reference show telephony-service ephone-dn Table 5-8 Related Commands show telephony-service ephone-dn Field Descriptions Field Description call-forward noan Call forward is set to no answer. Other available options are call-forward busy and call-forward all. ephone-dn Cisco IP phone directory number. huntstop Huntstop is set. number Cisco IP phone number. timeout Timeout setting for call forwarding during no answer.
Chapter 5 Command Reference show telephony-service voice-port show telephony-service voice-port To display virtual voice-port configuration of the Cisco IOS Telephony Service router, use the show telephony-service voice-port command in EXEC mode. show telephony-service voice-port Syntax Description This command has no arguments or keywords. Command Modes EXEC Command History Release Modification 12.
Chapter 5 Command Reference show telephony-service voice-port Table 5-9 provides an alphabetic listing of the command fields in the sample output. Table 5-9 Related Commands show telephony-service voice-port Field Descriptions Field Description station-id number The phone number used for caller ID purposes for calls made from this voice port. timeout ringing The maximum amount of time in seconds that the phone is allowed to ring before the call is disconnected. voice-port (Virtual) voice port.
Chapter 5 Command Reference speed-dial (ephone) speed-dial (ephone) To set speed-dial buttons on a Cisco IP phone, use the speed-dial command in ephone configuration mode. To disable speed-dial buttons on a Cisco IP phone, use the no form of this command. speed-dial button-number directory-number no speed-dial button-number directory-number Syntax Description button-number Speed-dial string tag for the Cisco IP phone speed-dial button number. The button number ranges from 1 to 4.
Chapter 5 Command Reference speed-dial (ephone) Router(config)# ephone 1 Router(config-ephone)# speed-dial 1 5001 Related Commands Command Description ephone Enters ephone configuration mode to register Cisco IP phones. Cisco IOS Telephony Service, Version 2.
Chapter 5 Command Reference telephony-service telephony-service To enable Cisco IOS Telephony Service and enter telephony-service configuration mode, use the telephony-service command in global configuration mode. To disable Cisco IOS Telephony Service, use the no form of this command. telephony-service no telephony-service Syntax Description This command has no arguments or keywords. Defaults No default behavior or values.
Chapter 5 Command Reference telephony-service Command Description ephone-dn Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines. ip source-address Identifies the IP address and port number that the Cisco IOS Telephony Service router uses for the IP phone service. keepalive Configures the time interval between sending keepalive messages to the router used by the Cisco IP phones.
Chapter 5 Command Reference time-format (telephony-service) time-format (telephony-service) To set the time display format on all the Cisco IP phones attached to the router, use the time-format command in telephony-service configuration mode. To disable the time display format, use the no form of this command. time-format {12 | 24} no time-format {12 | 24} Syntax Description 12 Set in 12-hour increments. 24 Set in 24-hour increments. Defaults The default is set to 12 hours.
Chapter 5 Command Reference timeouts interdigit (telephony-service) timeouts interdigit (telephony-service) To configure the interdigit timeout value for all Cisco IP phones attached to the router, use the timeouts interdigit command in telephony-service configuration mode. To disable the interdigit timeout value, use the no form of this command. timeouts interdigit seconds no timeouts interdigit seconds Syntax Description seconds Defaults The default is 10 seconds.
Chapter 5 Command Reference timeouts interdigit (telephony-service) In this example, the 5 seconds refers to the time in seconds after which an incompletely dialed number will timeout. For example, if you dial nine digits (408739898) instead of the required 10 digits (4087398984) you hear a busy tone after 5 “timeout” seconds. Related Commands Command Description ephone-dn Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines.
Chapter 5 Command Reference time-webedit (telephony-service) time-webedit (telephony-service) To enable setting time through the web interface, use the time-webedit command in telephony-service configuration mode. To disable this feature, use the no form of this command. time-webedit no time-webedit Syntax Description This command has no arguments or keywords. Defaults No default behavior or values. Command Modes Telephony-service configuration Command History Release Modification 12.
Chapter 5 Command Reference transfer-pattern (telephony-service) transfer-pattern (telephony-service) To allow transfer of telephone calls by Cisco IP phones to other phone numbers, use the transfer-pattern command in telephony-service configuration mode. To disable transfer of calls to other numbers, use the no form of this command. transfer-pattern transfer-pattern no transfer-pattern Syntax Description transfer-pattern Defaults Cisco IP phone to Cisco IP phone transfer only.
Chapter 5 Command Reference transfer-pattern (telephony-service) Related Commands Command Description ephone Enters ephone configuration mode. ephone-dn Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines. telephony-service Enables Cisco IOS Telephony Service and enters telephony-service configuration mode. Cisco IOS Telephony Service, Version 2.
Chapter 5 Command Reference translate (ephone-dn) translate (ephone-dn) To select a translation rule to numbers dialed by the Cisco IP phone users, use the translate command in ephone-dn configuration mode. To disable this feature, use the no form of this command. translate {called | calling} translation rule tag no translate {called | calling} translation rule tag Syntax Description called Translate the called number. calling Translate the calling number.
Chapter 5 Command Reference translate (ephone-dn) Router(config)# translation-rule 20 Router(config-translate)# rule 0 1234 2345 abbreviated Router(config)# ephone-dn 1 Router(config-ephone-dn) translate called 20 Related Commands Command Description ephone-dn Enters ephone-dn configuration mode and configures the directory numbers for the Cisco IP phone lines. translation-rule Creates a translation name and enters translation-rule configuration mode. Cisco IOS Telephony Service, Version 2.
Chapter 5 Command Reference url (telephony-service) url (telephony-service) To provision URLs for the Cisco IP phones connected to the Cisco IOS Telephony Service router, use the url command in telephony-service configuration mode. To remove URLs, use the no form of this command. url {directory | information | messages | services} url no url {directory | information | messages | services} url Syntax Description directory The directory URL. information The information URL messages The messages URL.
Chapter 5 Command Reference url (telephony-service) Note Examples Provisioning of the directory URL to select an external directory resource disables the Cisco IOS Telephony Service local directory service. The following example shows how to configure the url command to provision the Information, Directories, and Services keys: Router(config) telephony-service Router(config-telephony-service) url information http://1.4.212.4/CCMUser/GetTelecasterHelpText.
Chapter 5 Command Reference username (ephone) username (ephone) To assign a phone user a login account username and password to permit user login to the Cisco IOS Telephony Service router through a web browser, use the username command in ephone configuration mode. To disable this feature, use the no form of this command. username username password password no username username password password Syntax Description username The username of the local Cisco IP phone user.
Chapter 5 Command Reference username (ephone) Examples The following example shows how to set the username and password: Router(config)# ephone 1 Router(config-ephone)# username user1 password password1 Related Commands Command Description admin-password Sets a password for the local system administrator of the Cisco IOS Telephony Service. admin-username Sets the username for the local system administrator of the Cisco IOS Telephony Service router.
Chapter 5 Command Reference vm-device-id (ephone) vm-device-id (ephone) To define the voice-mail ID string, use the vm-device-id command in ephone configuration mode. To disable this feature, use the no form of this command. vm-device-id id-string no vm-device-id id-string Syntax Description id-string Defaults No default behavior or values. Command Modes Ephone configuration Command History Release Modification 12.
Chapter 5 Command Reference vm-integration vm-integration To enter voice-mail integration configuration mode and enable voice-mail integration with dual tone multifrequency (DTMF) and analog voice-mail systems, use the vm-integration command in global configuration mode. To disable voice-mail integration, use the no form of this command. vm-integration no vm-integration Syntax Description This command has no arguments or keywords. Defaults No default behavior or values.
Chapter 5 Command Reference vm-integration Related Commands Command Description pattern direct Configures the DTMF digit pattern forwarding necessary to activate the voice-mail system when the user presses the messages button on the phone. pattern ext-to-ext busy Configures the DTMF digit pattern forwarding necessary to activate the voice-mail system once an internal extension fails to connect to an extension and the call is forwarded to voicemail.
Chapter 5 Command Reference voicemail (telephony-service) voicemail (telephony-service) To configure the telephone number that is speed-dialed when the message button on a Cisco IP phone is pressed, use the voicemail command in telephony-service configuration mode. To disable the messages button, use the no form of this command. voicemail phone-number no voicemail Syntax Description phone-number Defaults No phone number is configured and the messages button is ineffective.
Chapter 5 Command Reference voicemail (telephony-service) Related Commands Command Description telephony-service Enables Cisco IOS Telephony Service and enters telephony-service configuration mode. vm-device-id (ephone) Defines the voice-mail ID string. Cisco IOS Telephony Service, Version 2.
Chapter 5 voicemail (telephony-service) Cisco IOS Telephony Service, Version 2.
