User guide

49
Release Notes for Cisco 2500 Series for Cisco IOS Release 12.0 T
78-5563-07 Rev.H0
Obtaining Technical Assistance
You can access Cisco.com in the following ways:
• WWW: www.cisco.com
• Telnet: cco.cisco.com
• Modem using standard connection rates and the following terminal settings: VT100 emulation;
8 data bits; no parity; and 1 stop bit.
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From North America, call 408 526-8070
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From Europe, call 33 1 64 46 40 82
You can e-mail questions about using Cisco.com to cco-team@cisco.com.
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract
customers who need technical assistance with a Cisco product that is under warranty or covered by a
maintenance contract.
To display the TAC web site that includes links to technical support information and software upgrades
and for requesting TAC support, use www.cisco.com/techsupport.
To contact by e-mail, use one of the following:
In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers
and TAC e-mail addresses worldwide, consult the following web site:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.
Language E-mail Address
English tac@cisco.com
Hanzi (Chinese) chinese-tac@cisco.com
Kanji (Japanese) japan-tac@cisco.com
Hangul (Korean) korea-tac@cisco.com
Spanish tac@cisco.com
Thai thai-tac@cisco.com