Specifications

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Cisco Wireless LAN Controller Configuration Guide
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Chapter 4 Configuring Controller Settings
Installing and Configuring Licenses
e. On the Designate Licensee page, enter the product ID and serial number of the controller on which
you plan to use the license, read and accept the conditions of the end-user license agreement
(EULA), complete the rest of the text boxes on this page, and click Continue.
f. On the Review and Submit page, verify that all information is correct and click Submit.
g. When a message appears indicating that the registration is complete, click Download License. The
rehost license key is e-mailed within 1 hour to the address that you specified.
h. After the e-mail arrives, copy the rehost license key to your TFTP server.
i. Follow the instructions in the “Installing a License” section on page 4-7 to install this license on
another controller.
Transferring Licenses to a Replacement Controller after an RMA
If you return a Cisco 5500 Series Controller to Cisco as part of the Return Material Authorization (RMA)
process, you must transfer that controller’s licenses within 60 days to a replacement controller that you
receive from Cisco.
Replacement controllers come preinstalled with the following licenses: permanent base and evaluation
base, base-ap-count. No other permanent licenses are installed. The SKU for replacement controllers is
AIR-CT5508-CA-K9.
Because licenses are registered to the serial number of a controller, you can use the licensing portal on
Cisco.com to request that the license from your returned controller be revoked and authorized for use on
the replacement controller. After your request is approved, you can install the old license on the
replacement controller. Before you begin, you need the product ID and serial number of both the returned
controller and the replacement controller. This information is included in your purchase records.
Note The evaluation licenses on the replacement controller are designed for temporary use and expire after 60
days. To prevent disruptions in operation, the controller does not switch licenses when an evaluation
license expires. You must reboot the controller in order to return to a permanent license. If the evaluation
licenses expire before you transfer the permanent licenses from your defective controller to your
replacement controller, the replacement controller remains up and running using the permanent base
license, but access points are no longer able to join the controller.
To transfer a license to a replacement controller after an RMA, follow these steps:
Step 1 Go to https://tools.cisco.com/SWIFT/Licensing/PrivateRegistrationServlet.
Step 2 On the main Product License Registration page, click Register for an RMA License under RMA
License Transfer.
Step 3 In the Select a Product drop-down list, choose Cisco 5500 Series Wireless Controllers.
Step 4 Enter the security code in the blank box and click Go to RMA Portal.
Step 5 On the RMA License Transfer page, enter the product ID and serial number of the controller that you
returned and your RMA service contract number, and click Continue.
Step 6 On the Validate Features page, verify that the license information for your controller is correct, and click
Continue.
Step 7 On the Designate Licensee page, enter the product ID and serial number of the replacement controller.