Installation guide

Release Notes for Cisco Configuration Professional 2.7

OL-29505-01

Caveats

Popup Blockers Disable Cisco Configuration Professional Online Help

If you have enabled popup blockers in the browser you use to run Cisco Configuration Professional,

online help will not appear when you click the help button. To prevent this from happening, you must

disable the popup blocker when you run Cisco Configuration Professional. Popup blockers may be

enabled in search engine toolbars, or may be standalone applications integrated with the web browser.

Microsoft Windows XP with Service Pack 2 blocks popups by default. To turn off popup blocking in

Internet Explorer, go to To ols > Pop-up Blocker > Turn Off Pop-up Blocker.

If you have not installed and enabled third-party pop up blockers, go to Tools > Internet Options >

Privacy, and uncheck the Block popups checkbox.

Screencasts for Cisco Configuration Professional Features

Instead of online help, screencasts have been provided for the Cisco Configuration Professional 2.7

features:

These screencasts are located at:

http://www.cisco.com/en/US/docs/net_mgmt/cisco_configuration_professional/scrcst/ccpsc.html

You must have Internet access to view the screencasts.

Temporary Internet Files—Impact on Launch

Because of Microsoft Windows Java caching issues, Cisco Configuration Professional is sometimes

unable to complete discovery of a device. To fix this issue, complete the following steps:

Step 1 Choose Application > Exit to shut down Cisco Configuration Professional.

Step 2 Close all existing Internet Explorer windows.

Step 3 Go to Start > Control Panel > Java. The General tab is displayed.

Step 4 In the Temporary Internet Files box, click Delete Files.

Step 5 In the displayed dialog, leave all file types checked, and click OK.

Step 6 Click OK in the Java control panel to close it.

Step 7 Restart Cisco Configuration Professional.

Caveats

Caveats describe unexpected behavior in Cisco Configuration Professional. This section contains the

following:

• Resolved Caveats, page 28

• Open Caveats, page 28