Specifications

Contents

Cisco ONS 15454 Troubleshooting and Maintenance Guide

November 2001

1.3.121 TRMT-MISS 1-79

Procedure: Clear the TRMT-MISS Alarm 1-79

1.3.122 UNEQ-P 1-80

Procedure: Clear the UNEQ-P Alarm on the Line Card 1-80

1.3.123 UNEQ-V 1-81

Procedure: Clear the UNEQ-V Alarm on the DS-1 and DS3XM-6 Card 1-81

1.4 DS3E Line Alarms 1-82

CHAPTER

2 General Troubleshooting 2-1

2.1 Problem List 2-1

2.2 Network Tests 2-3

2.2.1 Network Test Types 2-3

2.2.2 Network Test Procedures 2-4

Procedure: Perform a Facility Loopback on a Source DS-N Card 2-4

Procedure: Perform a Terminal Loopback on a Destination DS-N Card 2-6

Procedure: Perform a Hairpin on a Source Node 2-8

Procedure: Perform a Hairpin on a Destination Node 2-10

Procedure: Perform a Facility Loopback on a Destination DS-N Card 2-13

2.2.3 Using the DS3XM-6 Card FEAC (Loopback) Functions 2-16

2.2.3.1 FEAC Send Code 2-16

2.2.3.2 FEAC Inhibit Loopback 2-17

2.2.3.3 FEAC Alarms 2-17

2.3 CTC Operation and Connectivity 2-17

2.3.1 Browser Stalls When Downloading jar File From TCC+ 2-17

Procedure: Disable the VirusScan Download Scan 2-17

2.3.2 Browser Cache Points to an Invalid Directory 2-18

Procedure: Redirect the Netscape Cache to a Valid Directory 2-18

2.3.3 Clear the CTC Cache File 2-18

Procedure: Delete the CTC Cache File Automatically 2-18

Procedure: Delete the CTC Cache File Manually 2-19

2.3.4 Node Icon is Grey on CTC Network View 2-19

2.3.5 CTC Cannot Launch Due to Applet Security Restrictions 2-20

2.3.6 Java Runtime Environment Incompatible 2-20

2.3.7 Different CTC Releases Do Not Recognize Each Other 2-21

Procedure: Launch CTC to Correct the Core Version Build 2-21

2.3.8 Username or Password Do Not Match 2-21

Procedure: Verify Correct Username and Password 2-22

2.3.9 No IP Connectivity Exists Between Nodes 2-22

2.3.10 DCC Connection Lost 2-22