Specifications
1-26
Cisco ONS 15454 Troubleshooting and Maintenance Guide
November 2001
Chapter 1 Alarm Troubleshooting
Note If all traffic cards show this alarm, do a forced side switch on the active TCC+ card, as shown in Step
1, and physically reseat this TCC+ card. If this fails to clear the alarm, replace the TCC+ card. Do
not physically reseat an active TCC+ card; this disrupts traffic.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15454.
Plug the wristband cable into the ESD jack located on the lower-right outside edge of the shelf
assembly.
Procedure: Clear the CTNEQPT-PBXWORK Alarm
Step 1 Do a side switch from the active cross-connect (XC/XCVT/XC10G) card to the protect cross-connect
card:
a. Determine the active cross-connect card. The ACT/STBY LED of the active card is green. The
ACT/STBY LED of the standby card is yellow.
Note You can also place the cursor over the card graphic to display a popup identifying the card
as active or standby.
b. In the node view, select the Maintenance > XC Cards tabs.
c. Click Switch.
d. Click Yes on the Confirm Switch dialog box.
Note After the active cross-connect goes into standby, the original standby slot becomes
active. This causes the ACT/STBY LED to become green on the former standby card.
Step 2 Perform a software reset on the reporting card:
a. From the node view, position the cursor over the slot reporting the alarm.
b. Right-click to choose RESET CARD.
Step 3 If the alarm persists, perform a card pull on the standby cross-connect card.
Step 4 If the alarm persists and the reporting traffic card is the active card in the protection group, do a force
switch to move traffic away from the card:
a. At the node view, click the Maintenance > Protection tabs.
b. Double-click the protection group that contains the reporting card.
c. Click the Protect/Standby card of the selected groups.
d. Click Force and OK.
Step 5 Perform a software reset on the reporting card:
a. Display the CTC node view.
b. Position the cursor over the slot reporting the alarm.
c. Right-click to choose RESET CARD.