Specifications

1-25
Cisco ONS 15454 Troubleshooting and Maintenance Guide
November 2001
Chapter 1 Alarm Troubleshooting
Step 2 If the alarm persists, physically reseat the standby cross-connect card.
Step 3 If the alarm persists and the reporting traffic card is the active card in the protection group, do a force
switch to move traffic away from the card:
a. At the node view, click the Maintenance > Protection tabs.
b. Double-click the protection group that contains the reporting card.
c. Click the Protect/Standby card of the selected groups.
d. Click Force and OK.
Step 4 Perform a software reset on the reporting card:
a. Display the CTC node view.
b. Position the cursor over the slot reporting the alarm.
c. Right-click to choose RESET CARD.
Step 5 If the alarm persists, physically reseat the reporting card.
Step 6 Clear the force switch:
a. At the node view, click the Maintenance > Protection tabs.
b. Double-click the protection group that contains the reporting card.
c. Highlight either selected group.
d. Click Clear and click YES at the confirmation dialog box.
Step 7 If the reporting traffic card is protect, perform a software reset on the reporting card:
a. Display the CTC node view.
b. Position the cursor over the slot reporting the alarm.
c. Right-click and choose RESET CARD.
Step 8 If the alarm persists, physically reseat the reporting card.
Step 9 If the alarm persists, replace the standby cross-connect card.
Note When you replace a card with an identical type of card, you do not need to make any changes
to the database.
Step 10 If the alarm persists, replace the reporting traffic card.
1.3.33 CTNEQPT-PBXWORK
• Critical, Service affecting
The main payload bus between the active cross-connect (XC/XCVT/XC10G) card in Slot 8 and the
reporting traffic card in Slot X failed. The cross-connect card and the reporting card are no longer
communicating through the backplane. The problem exists in the cross-connect card, the reporting traffic
card, or the backplane.
Note X is equal to the number of the card slot for numbers 1–6. If X is 7 or greater, add 5 to X to determine
the actual card slot. For example, CTNEQPT-PB7WORK signifies Slot 12, not Slot 7.